I tend to prefer browsing on my own rather than be escorted by a salesperson, so I was a little wary when we were greeted so quickly. But in the end we had a great experience thanks to the salesperson... See more
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Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Dental Clinic
- Eye Care Center
- Hair Product Store
- Nail Salon
- Pharmacy
- Skin Care Clinic
- Wellness Center
About Fragrance Outlet
Written by the company
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
FREE SHIPPING
Written by the company

- ON EVERY ORDER OVER $50
- Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.
GUARANTEE
100% PRODUCTS & SERVICE GUARANTEE

Absolutely NO imitations or knock-offs.
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- 8889196613
- customer.service@fragranceoutlet.com
- fragranceoutlet.com
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Ripe Off
If my order didn't qualify for express shipping then that option shouldn't been available. Basically they stealing your money because they going state shipping fees are non refundable and they not responsible after the carrier get the order. Don't shop with them. If I paid for 2 days shipping to get my order I expect just that.

Reply from Fragrance Outlet
The customer service was a great…
The customer service was a great experience. The representative was amazing and gave great insight on the particular cologne I was looking for.
I bought more based off their recommendation.
Trish!!!!!!!!!
Many great fragrances to choose from…
Many great fragrances to choose from great products and customer service was phenomenal the location is perfect and convenient at the mall across from Macy's
Great experience while shopping
Katy was exceptional while recommending the products for purchase.
Strongly recommend this outlet for any fragrance purchases
My experience was good and the sales…
My experience was good and the sales lady was good at her work
Staff is very friendly
Staff is very friendly, cologne is expensive you can get it cheaper on Amazon by a lot but they will let you sample the smell and are very kind and patient. If you can’t get it on Amazon I would definitely recommend

Reply from Fragrance Outlet
The entire staff is amazing
The entire staff is amazing! Meghan and Mohamed always go above and beyond. I recommend this place to all of my friends.
SMELL-TASTIC
The person that waited on me was very patient and was very tentative to my personal preference and helped me achieve my goal. I would recommend the entire staff that was there on the 4 of July. You guys were amazing! And the pricing was reasonable.
Great customer service
Great customer service, very gentle 👌 The location inside the Westland mall in Hialeah is very convenient, they have excellent prices and its service is phenomenal.
Customer Service excellent
The salesperson I worked with was…I wish I could remember because she was really good
The salesperson I worked with was great! She spent a lot of time with me and showed me a ton of samples. I normally go into your store to test things out and then buy them from somewhere like Jomashop at a discount but I spent more this time to buy it there simply because the lady I worked with was really good. I work in sales and when someone is willing to spend more money than they have to just because of the salesperson that’s a great thing.
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