Frankandfrey Reviews 51

they cond me over£100 scam scam

This company should be avoided. Its a total scam. It advertises a CBD product that if you guess right on a small puzzel, you get a starter pack for free....REALLY? Having guessed right, you move through the order process and are asked to pay £56 per bottle! Thats how FREE it is!
If they have to use these underhand tactics to sell their product you can understand its certainly going to be rubbish. Preying on people's pain to make money - sad really.

I had 2 tub s of the KETO PLUS. I was told I would loose a Stone in a Month. With that in mind I went ahead and purchased 2 tubs. Today is the final Gummies. To date I have not lost a pound,after very consciously doing as instucted during the 2 months.I would not be keen on any further Keto Gummies.Sincerely Michael.

My mother (old and "stupid") made order, we sent package back, that moron company did not take the return, so bye bye money, crap company, do not order anything from them 👎

this product is rubbish doesnt work, promised refund if happened but cant contact this company so promise not worth anything

Paid through Klarna, I have now paid in full and still waiting for my order! It’s been 3 months and still nothing and no replies.

Deceitful pricing. Abysmal Customer Service. Take ages to respond to any email, and trying to get a refund very difficult. We have returned the goods and we await the outcome, which we are not hopeful of a good resolution.

Don’t not purchase from these .

Zero stars needed. A company that mis sells products using fake videos of celebrities endorsing their products. Will not refund and products are rubbish and likely fake like their videos

Total scam do not entertain these unscrupulous swindlers the product is useless and they have the audacity to offer a very small refund

How this company are still going is beyond belief.
Ordered over £100 worth of products through Klarna, who i use frequently and have my address on file
No delivery arrived and when questioned they said my address was incomplete.
4 emails later , no reply and no delivery
AVOID THIS COMPANY AT ALL COSTS , BLOODY USELESS

They are using AI generated videos and scamming people with fake celebrity endorsements. Stay well clear.

I ordered 3 bottles of CBD capsules, and I am 86 yrs old, already seeing doctor for my condition, i thought from the ( fake) reviews the6 would be good for Arthritis! My Dr. Has advised me NOT to take them, I want a refund, but I see from other messages, that they ma6 refund 35% 8 paid £109, how can inge5 a refund from this bad company ? DESPERATE lady !!!!

Total waste of money, do not do what is advertised.
Contacted customer services to ask if I could return three weeks ago and still waiting for a reply.
PLEASE DO NOT BUY FROM THIS COMPANY

Total rip-off, capsules do absolutely nothing and are a waste of money.
Do not buy

I ordered 5 bottles keto capsules only received 2 and charged me £129.00
How can I get a refund

I ordered 1 lot of Keto capsules as a one off order, now they are sending repeat orders & charging me, I did not ask for them nor do I want them, trying to cancel but finding it difficult getting through to them as customer services seem to hit a dead end, can not get hold of them, it’s a con to get your money!!!!!! Email needed!!

SCAM!

Frank and Frey scammed my recovered prostate cancer father into buying potency pills. Instead of just the 3 packs of pills he thought he ordered, they sent him another load of 10 packs of CBD pills and a bill of 500 euros!

After prostate cancer treatment two years ago, he is now cured from cancer but no longer able to "perform". This is something bothering him at a greater level than i could ever imagine and a shame and issue he hid from the rest of the family. Turns out he tried everything offered from public healthcare.

These scammers behind Frank and Frey, are praying on desperate, elderly people willing to try any solution presented to them. Their meds are jumbo mumbo.

Why does this upset me?

They are targeting elderly people on social media using fake AI generated videos of famous Swedish tv doctors to promote their mumbo jumbo. Mikael ”Soldoktorn” Sandström, used in one of the AI generated ads, can be found at Swedish newspaper Aftonbladet, addressing the issue of his name and face being used in fraudulent sales of meds. I am unfortunately not allowed to link to the article in my review. Google it.

They tricked my father into believing this being a legit, revolutionary treatment that Dr Mikael supported and claimed "the pharmaceutical companies doesn't want you to know about".
They even faked an news article saying one of the TV doctors had his apartment blown up by "big pharma" because of him promoting this miracle medicine.

This might seem as an obvious scam to most of us borne in the early times of computers but for those borne in the 50-70s it's not.

My father is close to 80 years old and barely understands how internet, AI and scams work nowadays. He is a proud but humble carpenter, stupid he's not. He is sharp and not fooled in other areas in life but on the internet elderly people like him are fooled because it's not their playground.
He saw multiple videos of at least two doctors, well known to him and other Sweeds from the daily morning show at national TV and he thought it to be real.

SHAME ON YOU!

He thought he ordered 3 jars of meds at a cost of around 65 euro.
Two weeks later 4 jiffypacks arrived with 3 jars of mumo jumbo plus another 10 jars of CBD pills.
They are now trying to charge him around 500 euros for several orders never placed and their strategy is making the returns as difficult as possible.

SHAME ON YOU!

Please note that the company never sent a single confirmation email of what's been ordered, like any legit company would do.

The "meds" are a herbal shit-show of ingredients, packaged in cheap containers not passing EU standards. The sticky-labels are not even attached properly and its what you can expect of a 3rd world home-made-product. God knows what's inside those capsules.
This is fraud and they know it.

Educate your elderly of scams like this. I thought I had, but this type of scam is new to me.

We have pressed charges and cancelled payments. The sad part is that not all elderly people have family members to support them and fight a scam like this. They will simply feel ashamed and pay in silence. I won't let that happen. This scam shit is going down!

Frankandfrey scam Frank and Frey scam
shame on you!

UPDATE:
As expected, this reply was sent from Frank and Frey. Except their guilt nonsense and environmental concerns do note that they encourage you using their own email form, leaving no trace of what's been communicated.

Hello XXX,
Thank you for your message. We are sorry you want to return your product.

We want to keep you as a customer or as a satisfied customer! That's why we want to invest in you.

But words alone are not enough, so we offer you the following;
You can keep the product and do what you want with it: you can use it yourself, give it to a friend or even donate it to charity.
You can keep your order and we will refund you 30% of the purchase price of your order
The additional benefits are:
You don't have to worry about repackaging the product, making a shipping label, paying shipping costs including track & trace, going to the post office and shipping the product.
The post office doesn't have to run as much, which is better for the environment. Every little bit helps.
We hope this is helpful to you as a customer and look forward to hearing from you. Of course, you can always return if this is your preference.

Finally, we would ask you to reply to this message with which of the two options you choose so we can apply the discount or announce the arrival of your return.

How would you rate my reply?
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I purchased £109 00 capsules to lower my blood sugar level money well wasted as after 4days taken them my sugars have risen
Very disappointing results think I have just seen a robber occurred

Complete and utter waste of money. Expensive rubbish. What a rip off!! They don't do anything they claim they do!!