Banner for Frank's Catering

Frank's Catering Reviews 

931
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fresh food, beautiful packaging, and exceptionally efficient delivery service that consistently arrives right on time for scheduled events. Consumers consistently highlight that the online ordering platform is extremely smooth, straightforward, and entirely hassle-free for everyone organizing corporate meetings. People also deeply appreciate the wonderful variety of menu choices available to easily accommodate various dietary requirements during large gatherings. Though some reviewers were not happy with the sandwiches, explicitly noting that the bread could occasionally feel a little dry and less fresh than expected during meals.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that everything is fresh, carefully... See more

Product

Customers consistently note positive experiences with product, highlighting the fresh ingredients, generous... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting that orders arrived... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting smooth order processes, prompt... See more

Order

Users describe positive interactions with order processes, highlighting the simple online platforms and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered from Frank's catering for the first time and I was so impressed! We hosted a Wimbledon social in our office and the finger sandwiches, scones and cake tray went down a treat. Everyt... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service and very helpful! Nice to be able to speak to someone other than automated service. Can tailor to your needs and change order. Good quality food. Been using this company for... See more

Company replied

Rated 5 out of 5 stars

We recently used Frank’s Catering for in-house catering at our office, and we were very impressed with the service. The food was fresh, well-presented, and enjoyed by all of our team. The setup... See more

Company replied

Rated 5 out of 5 stars

Food great, as always! Have had to pass on details of caterers to members that attended the LA away day, everyone so far have been impressed. Boxes clearly labelled with allergen details a big hit w... See more

Company replied


Company details

  1. Caterer

About Frank's Catering

Written by the company

Frank's Catering

At Frank's Catering, we believe that every event deserves exceptional food and impeccable service. With years of experience in the catering industry, we have established ourselves as a premier catering company serving the Greater London area.

Our commitment to excellence is evident in every aspect of our service. From corporate events and weddings to private parties and special occasions, we work closely with our clients to create menus that reflect their unique tastes and preferences. Whether you're craving gourmet canapés, sumptuous sandwich platters, or delicious breakfasts, our team of talented chefs will craft mouthwatering dishes using the freshest, highest quality ingredients available.

What sets us apart is our dedication to customer satisfaction. We understand that planning an event can be stressful, which is why we strive to make the catering process as seamless and stress-free as possible. From the initial consultation to the event day itself, our experienced staff will work tirelessly to ensure that every detail is taken care of, leaving you free to enjoy your event and create lasting memories with your guests.

At Frank's Catering, we pride ourselves on our professionalism, reliability, and attention to detail. Whether you're hosting an intimate gathering or a large-scale event, you can trust us to deliver an exceptional catering experience that will exceed your expectations. Contact us today to discuss your catering needs, and let us bring our passion for food and hospitality to your next event.

0208 748 2574

orders@frankscatering.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(931)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with service and food

We used Frank's Catering for a work meeting and we were very happy with the service and food. Would use them again and would recomend them.

November 4, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for reviewing us! Looking forward to delivering again soon :)

Rated 5 out of 5 stars

I cannot recommend this company enough

I cannot recommend this company enough. Brilliant communication from the moment I enquired about an order, right up until delivery. The team was very helpful advising on the order and the food was great quality. Always love supporting family run, local businesses too. Thanks Frank's!

November 7, 2025
Unprompted review
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for taking the time to review our service :) It was a pleasure delivering and we hope we can help out again soon!

Rated 5 out of 5 stars

Fresh and clean

I am pleased I am with the quality of the food and the immaculate presentation.
I will certainly be placing future orders for our client meetings

November 6, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for your kind review! We really appreciate you taking the time to review us and we look forward to delivering again soon!

Rated 5 out of 5 stars

The food was delicious and the team at…

The food was delicious and the team at Frank's were brilliant in helping us make a good lunch selection. They made the whole process really easy.

October 16, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for your review! We are happy all was enjoyed :)

Rated 5 out of 5 stars

Great quality and professional service

Great quality and professional service! Will recommend to anyone.

October 22, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for taking the time to review our service :) we hope we can work together again soon!

Rated 5 out of 5 stars

Frank Caterings provided an excellent…

Frank Caterings provided an excellent lunch service: delivery was punctual, the food was fresh, well-presented, and widely praised by attendees. We found the team professional and reliable, and we would readily recommend their services for future events.

October 8, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for your kind review! Hope to deliver again soon :)

Rated 5 out of 5 stars

Everything was great

Everything was great. My packages was delivered on time

October 15, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for taking the time to write a review! We are happy everything was enjoyed

Rated 5 out of 5 stars

Great sandwiches and wraps

Great sandwiches and wraps, very efficient service and a worry free operation. Thank you all at Franks.

October 10, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for your feedback, Hope we can work together again soon.

Rated 5 out of 5 stars

A superb service and delicious food.

5* catering! Great communication, very helpful and accommodating staff. Delivery on time and the food was delicious. Packaging also nice for display. Thank you, we will be back.

October 10, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for your feedback. Happy to hear you like our new packaging.

Rated 5 out of 5 stars

Had a last minute catering requirement…

Had a last minute catering requirement for 40 people and Franks Catering came up trumps. Fantastic qualify food, great communication, great selection and all very fresh and a GREAT price.

They could beat most high street stores on price and provide an excellent service, checking we had enough and not ordered too much and provided us with very fresh and tasty lunch.

Highly recommend.

October 9, 2025
Frank's Catering logo

Reply from Frank's Catering

Glad we could help, thank you for your kind words.

Rated 5 out of 5 stars

We were very happy with Frank's

We were very happy with Frank's. Fresh and tasty food, delivered in good time. Highly recommended.

September 30, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you Kindy! We really appreciate the review :)

Rated 5 out of 5 stars

Very nice food

Very nice food, well presented and tasty

October 6, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for your feedback Jason, We are glad you enjoyed!

Rated 5 out of 5 stars

Highly recommend

I ordered at fairly short notice and quite a big order for a corporate training lunch. The food variety/ quality were excellent as was the delivery and packaging. I received so much praise for the food I wish I’d made it myself !!! Thank you hugely. Highly recommend (& excellent value too !)

October 2, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you for your feedback. Hopefully we can work together again soon!

Rated 5 out of 5 stars

Punctual

Punctual, fresh, presented well in clean, sturdy containers

October 1, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for taking the time to write a review! We are glad you like our new packaging!

Rated 5 out of 5 stars

Afternoon Tea

We ordered scones, cakes, sandwiches and sausage rolls for our Macmillan Afternoon Tea. Everything was delicious; the scones especially looked and tasted amazing, and the vegan sausage rolls even got the nod of approval from the meat eaters!

Great job as always.

September 25, 2025
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for your review! We are happy all was enjoyed and hope we can deliver again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look