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Frank's Catering Reviews 858

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the food, noting its freshness, delicious taste, and excellent presentation. Many appreciate the wide variety of options available, including choices for various dietary requirements, and highlight the generous portion sizes. The service, from easy ordering to efficient and timely delivery, is frequently commended, with many consumers expressing their intent to use the company again. However, some customers experienced issues with delivery times, noting that orders occasionally arrived outside the specified slot, and the tracking system did not always provide precise updates. A few also found the sandwiches to be slightly dry, and one reviewer mentioned that the new packaging was too large to fit in a standard fridge. Additionally, some felt the pricing, including delivery charges, was a bit higher than market rates.

What people talk about most

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the food for being fresh,... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers highlight prompt and... See more

Product

Users describe positive interactions with product. Customers consistently praise the food quality, describing... See more

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the exceptional... See more

Order

People report positive experiences with order. Customers consistently praise the ease and flexibility of the... See more

Based on these reviews

Rated 5 out of 5 stars

Had a last minute catering requirement for 40 people and Franks Catering came up trumps. Fantastic qualify food, great communication, great selection and all very fresh and a GREAT price. They... See more

Company replied

Rated 5 out of 5 stars

Food was fresh and gorgeous! Communication was speedy and helpful. Charlie was very accommodating and flexed our order even up until the last minute. He also made sure everything was 100% fresh and lo... See more

Company replied

Rated 5 out of 5 stars

Food great, as always! Have had to pass on details of caterers to members that attended the LA away day, everyone so far have been impressed. Boxes clearly labelled with allergen details a big hit w... See more

Company replied

Rated 5 out of 5 stars

The food was amazing! Staff were asking where I ordered from, and there was something for everyone. Delivery was efficient and food came boxed so nicely that we just removed the lids and put on the t... See more

Company replied


Company details

  1. Caterer

About Frank's Catering

Written by the company

Frank's Catering

At Frank's Catering, we believe that every event deserves exceptional food and impeccable service. With years of experience in the catering industry, we have established ourselves as a premier catering company serving the Greater London area.

Our commitment to excellence is evident in every aspect of our service. From corporate events and weddings to private parties and special occasions, we work closely with our clients to create menus that reflect their unique tastes and preferences. Whether you're craving gourmet canapés, sumptuous sandwich platters, or delicious breakfasts, our team of talented chefs will craft mouthwatering dishes using the freshest, highest quality ingredients available.

What sets us apart is our dedication to customer satisfaction. We understand that planning an event can be stressful, which is why we strive to make the catering process as seamless and stress-free as possible. From the initial consultation to the event day itself, our experienced staff will work tirelessly to ensure that every detail is taken care of, leaving you free to enjoy your event and create lasting memories with your guests.

At Frank's Catering, we pride ourselves on our professionalism, reliability, and attention to detail. Whether you're hosting an intimate gathering or a large-scale event, you can trust us to deliver an exceptional catering experience that will exceed your expectations. Contact us today to discuss your catering needs, and let us bring our passion for food and hospitality to your next event.

0208 748 2574

orders@frankscatering.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

858 reviews

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Rated 5 out of 5 stars

Highly recommend

Late ordering (11.45pm) for next day delivery is very helpful, always delivered on time, with fresh and high quality ingredients and well presented and delicious items! Highly recommend for team and business lunches!

April 21, 2026
Rated 5 out of 5 stars

The sandwiches were fresh and…

The sandwiches were fresh and deliciously tasty. The Greek salad was really nice and the seasoning perfect. The desserts were shared and our favourties were the lemon drizzle cake, Victoria sponge, brownies and cheesecake.
Thank you for your prompt delivery and keeping us updated of the delivery progress

April 16, 2026
Rated 5 out of 5 stars

Delicious freshly prepared lunch

Delivery as promised, very well presented, and a freshly prepared delicious lunch enjoyed by all. There was also a great variety available for those with various dietary requirements. I shall 100% be ordering again.

April 14, 2026
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Reply from Frank's Catering

Looking forward to delivering again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, website easy to navigate, delivery cost fair and arrived well on time - thank you!

April 8, 2026
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Reply from Frank's Catering

Thank you for taking the time to review us!

Rated 5 out of 5 stars

I’ve used this company several times

I’ve used this company several times, and they’ve been consistently excellent. They’re a fantastic choice for corporate meetings, especially when hosting large groups

April 1, 2026
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Reply from Frank's Catering

Really appreciate you taking the time to leave a review – great to hear you were happy with everything

Rated 5 out of 5 stars

Love the new clear packaging!

Fresh delicious food, very well presented, and excellent delivery service.

April 7, 2026
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Reply from Frank's Catering

Thank you for your kind words! We’re really pleased everything went well on the day.

Rated 5 out of 5 stars

Excellent service

Excellent service, outstanding food!
Always appreciated!
Kind regards,
Beata

April 1, 2026
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Reply from Frank's Catering

Thanks so much for your kind review – really glad everything went smoothly for you. We appreciate the support!

Rated 5 out of 5 stars

Good quality

Good quality, great service.

April 1, 2026
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Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

5 Star

So great to find a catering service that takes last minute orders up to 11pm the night before! The food, presentation and value for money was excellent, very pleased.

March 31, 2026
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Reply from Frank's Catering

Thank you!

Rated 5 out of 5 stars

Excellent services

Excellent services, quality of the products and always a fast delivery.

March 19, 2026
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Reply from Frank's Catering

Thank you so much for your review :)

Rated 5 out of 5 stars

Staff member was really friendly and…

Staff member was really friendly and helpful when I couldn’t find the place. Food and packaging was quality, and guests enjoyed the taste too!

March 18, 2026
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Reply from Frank's Catering

Thank you for your review!

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