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Frank's Catering Reviews 

931
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the food is exceptionally fresh, incredibly delicious, and beautifully presented with a wide variety suitable for any corporate meeting or social gathering. Consumers also warmly appreciate the prompt, efficient delivery service and the extremely simple, hassle-free online ordering process that takes the stress out of planning. Though some reviewers noted that certain sandwiches were a bit dry, slightly underwhelming, or lacked optimal freshness upon delivery. A few people also mentioned occasional issues with specific menu items not fully meeting expectations or minor confusion regarding dietary labeling across boxes.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the fresh, delicious,... See more

Product

Clients share profound satisfaction with the product, frequently highlighting the fresh and delicious food,... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and smooth... See more

Service

Customers had positive experiences with service, frequently highlighting the smooth ordering process, prompt... See more

Order

Users describe positive interactions with order processes, highlighting the smooth online platform and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered from Frank's catering for the first time and I was so impressed! We hosted a Wimbledon social in our office and the finger sandwiches, scones and cake tray went down a treat. Everyt... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service and very helpful! Nice to be able to speak to someone other than automated service. Can tailor to your needs and change order. Good quality food. Been using this company for... See more

Company replied

Rated 5 out of 5 stars

We recently used Frank’s Catering for in-house catering at our office, and we were very impressed with the service. The food was fresh, well-presented, and enjoyed by all of our team. The setup... See more

Company replied

Rated 5 out of 5 stars

Food great, as always! Have had to pass on details of caterers to members that attended the LA away day, everyone so far have been impressed. Boxes clearly labelled with allergen details a big hit w... See more

Company replied


Company details

  1. Caterer

About Frank's Catering

Written by the company

Frank's Catering

At Frank's Catering, we believe that every event deserves exceptional food and impeccable service. With years of experience in the catering industry, we have established ourselves as a premier catering company serving the Greater London area.

Our commitment to excellence is evident in every aspect of our service. From corporate events and weddings to private parties and special occasions, we work closely with our clients to create menus that reflect their unique tastes and preferences. Whether you're craving gourmet canapés, sumptuous sandwich platters, or delicious breakfasts, our team of talented chefs will craft mouthwatering dishes using the freshest, highest quality ingredients available.

What sets us apart is our dedication to customer satisfaction. We understand that planning an event can be stressful, which is why we strive to make the catering process as seamless and stress-free as possible. From the initial consultation to the event day itself, our experienced staff will work tirelessly to ensure that every detail is taken care of, leaving you free to enjoy your event and create lasting memories with your guests.

At Frank's Catering, we pride ourselves on our professionalism, reliability, and attention to detail. Whether you're hosting an intimate gathering or a large-scale event, you can trust us to deliver an exceptional catering experience that will exceed your expectations. Contact us today to discuss your catering needs, and let us bring our passion for food and hospitality to your next event.

0208 748 2574

orders@frankscatering.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(931)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Frank's Catering was brilliant

Frank's Catering was brilliant. Ordering was nice and simple to do online and they were quick to answer my specific enquiries about allergies and ingredients. I then had to make a change to the delivery address which Frank's sorted super quickly. Delivery was within the 2 hour delivery slot and all items were received in good packaging. Everyone loved the food, there was plenty so thank you. Will definitely be recommending you and ordering again.

July 1, 2026
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Reply from Frank's Catering

Thank you so much! We look forward to delivering again!

Rated 5 out of 5 stars

No Negatives!

Tastes great, good quantities, good price, high quality, good presentation and arrived early, can't fault 5 stars!

June 30, 2026
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Reply from Frank's Catering

Very kind of you to take the time to review us! Thanks!

Rated 5 out of 5 stars

Overall amazing!

Very professional, efficient and excellent customer service. Delivery process was smooth and the food was delicious. Overall amazing experiencing, will definitely be ordering again.

June 30, 2026
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Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

Great Service

Extremely, fast, reliable service. Food/packaging was very presentable.

June 16, 2026
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Reply from Frank's Catering

Thank you so much for your review Rashid!

Rated 5 out of 5 stars

Great customer service and food quality

Great customer service, catering delivery reliable and quality of food great. Lots of choice on the menus for customers to choose from, the only criticism from me is lack of choice of salad platters i.e. no potato, chicken mayo salad which has always been a favourite in our office.

June 11, 2026
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Reply from Frank's Catering

Thank you so much Sue! Working on those salad options!

Rated 5 out of 5 stars

Friendly customer service and very…

Friendly customer service and very helpful! Nice to be able to speak to someone other than automated service. Can tailor to your needs and change order. Good quality food.
Been using this company for quite a few years and there hasn't been any complaints. Care about environment and what packaging they use. Delivery always on time.

May 19, 2026
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Reply from Frank's Catering

Always a pleasure Tanya! Thank you so much for your lovely review :)

Rated 5 out of 5 stars

Superb food

This is our third time using Frank's Catering - superb food and delivery always within the allocated timeslot.

June 15, 2026
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Reply from Frank's Catering

Thank you so much for taking the time to review us!

Rated 5 out of 5 stars

Fantastic service start to finish

Fantastic service start to finish. Delivered at the crack of dawn, well presented fresh and delicious. Well done guys and thanks

June 13, 2026
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Reply from Frank's Catering

Thank you so much for your review! It really helps :)

Rated 5 out of 5 stars

Extremely satisfied customer

So easy to deal with and wonderful food. We ordered sandwiches and scones for a light afternoon snack to accompany drinks after a wedding. Everyone commented that the food was particularly delicious. It was delivered on time in good robust containers. Communication was easy and helpful with quick responses. Couldn’t recommend them more highly.

June 13, 2026
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Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

Great

Great produce, order arrived in good time. Thanks!

June 4, 2026
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Reply from Frank's Catering

Thank you so much for taking the time to review us!

Rated 5 out of 5 stars

I'd never ordered from here before but…

I'd never ordered from here before but the food arrived on time (the time slot was 10-12 and everything arrived by 10am). There was so much variety and a lot of vegan and gluten free options which made everyone so happy! The food was high quality, varied and delicious and everyone was so happy - thank you!

June 11, 2026
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Reply from Frank's Catering

Thank you so much for your kind review! We hope to deliver again soon :)

Rated 5 out of 5 stars

Franks catering were amazing so helpful…

Franks catering were amazing so helpful with advice for ordering for my anniversary party. The food was delivered on time In perfect condition and was delicious.
I would definitely recommend them and 100% use them again.Thank you.

June 7, 2026
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Reply from Frank's Catering

Thank you so much!

Rated 5 out of 5 stars

Brilliant first time experience

Delivery on time! Delicious spread. Will definitely put it in the budget for events - great service

June 4, 2026
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Reply from Frank's Catering

Thank you so much for your review!

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