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Rated 4 out of 5 stars

I've been using fraudlabs pro with our company's website for over 5 years now to protect us from fraudulent purchases. It's caught purchase that were definitely questionable and allowed us to review t... See more

Rated 4 out of 5 stars

It has very good features and rules. I can highlight BIN data and rule grouping to create unique prevention conditions. Weaknesses and points to improve: 1) Ability to filter and perform search... See more

Rated 5 out of 5 stars

FraudlabsPro has excellent support. I needed an upgraded version for Nopcommerce 4.5 and they were right on it. We just started using this plugin since we were getting many hackers trying out their cr... See more

Rated 4 out of 5 stars

This is the best solution we've found for affordable fraud screening. It does take time to configure rules, and the initial limitation of 5 rules is not very useful. 10 rules for us allows good auto... See more

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

FraudLabs Pro helps merchants to protect their online stores from malicious fraudsters. It screens all orders transacted using credit cards, PayPal, and so on for online frauds (also known as payment frauds or CNP frauds). As a result, it increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface. FraudLabs Pro comprehensively validates all elements such as geolocation, proxy, email, credit card, transaction velocity and others to unveil fraud orders accurately. It's more than the fraud detection solution, as we offer users more than 40 validation rules to custom make their own validation logic. In addition, we have millions of blacklist records contributed by our global merchant community to further protect your online business from malicious fraudsters.


Contact info

4.2

Great

TrustScore 4 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What a great service

What a great service. The fact that you can start off for free is fantastic. I cannot rate this highly enough. If you are taking online payments you definitely need this!

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Best customer support and anti-fraud system

They are helping me a lot to avoid credit card fraud. Fraudlabspro uses lots of techniques to detect and block frauds before they reach your store and they give me lots of tips on my e-mail too, to avoid fraud.

No doubt, they are the best!

December 3, 2019
Unprompted review
Rated 4 out of 5 stars

This is the best solution we've found…

This is the best solution we've found for affordable fraud screening. It does take time to configure rules, and the initial limitation of 5 rules is not very useful. 10 rules for us allows good automatic screening.

The score number is helpful, we find that we can trust the low (safe) scores very well, but the high (risky) scores have a fair number of false positives. That's a good situation, really.

April 5, 2019
Unprompted review
Rated 4 out of 5 stars

Best budget solution!

We've investigated a lot before we make a choice on our fraud screening app. FraudLabs will require a little bit of tweaking in order to provide accurate scores. But their support team is always very helpful and reactive.
For me, this is the best "budget solution" available on the market. Try it out.

October 31, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service!

The product always provides accurate results. The UI for customers is good, contains lots of helpful information. The support staff have always been friendly and fast to reply to all queries. And best of all - it's completely free of charge. Highly recommended!

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

SO far it has been great

SO far it has been great! Very detailed analytics. The free plan is pretty impressive. I have been using it for one week and so far they have detected 2 fraudulent transactions! Thanks!!

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great for E-Commerce

I'm using the micro plan as a way to get familiar with the product. So far I have had no issues and have integrated into my e-commerce store very easily in a fully automated manner. I have had a few questions but the support team has been able to answer quickly. So far the experience has been great,

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great fraud prevetion service

We really like the fraudlabs pro service, the validation rules make it easy to tailor the detection to your specific use case.

Also fraudlabs pro has many available intergrations for most of the popular ecommerce software making setup much easier than others.

February 13, 2018
Unprompted review
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