freddyandco.com.au Reviews 442

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The quality of the mat is great! Exactly what we wanted. Also very happy about the company being an Aussie small business. The design could have been better though. The interactive side with the ma... See more

Company replied

Rated 5 out of 5 stars

Love this mat! Ordered it Wednesday afternoon and if was delivered early the next afternoon! The patterns and cushioning are great. We'll need to put some non slip material underneath to ensure it doe... See more

Rated 5 out of 5 stars

Freddy and co play mat looks good quality and I love that it’s thick and soft. My 6 month old spends so much time just moving himself around on it snd toddler enjoys being able to sit somewhere where... See more

Company replied

Rated 4 out of 5 stars

Love the play mat especially the beautiful indigenous art work. It’s great quality, comfy for the little ones tummy time and laying around as a family. I’ve only given 4 stars because just 2 days aft... See more

Company details

  1. Baby Store

Written by the company

Non-toxic reversible baby play mats with playful style. Designed for babies. Designed for parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend

I bought 2 mats at baby expo and have been using it for about a month now. First of all, their customer service was outstanding at the expo. The quality pf play mats is second to none. My bub, who can only sit up for a short period of time, falls on her side and she is absolutely fine. I also like their design and colour! I also have a cat and so far he hasn’t scratched the mat yet so it’s ok for furbabies

September 25, 2022
Rated 5 out of 5 stars

Issue happily resolved

The delivery was an issue, but Freddy & Co were very responsive and contacted the courier. I don't mind if there's a problem when the response and resolution is so good.

September 10, 2022
Rated 5 out of 5 stars

I can’t give it less than 5 stars

I can’t give it less than 5 stars, I understand it’s pricey but very well made and my baby loves it a lot, and my husband thinks it’s the best purchase I’ve ever made.easy to clean and I like the double sided.

September 1, 2022
Rated 1 out of 5 stars
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Reply from freddyandco.com.au

Hi Shenayd,
Thanks for letting us know your order hasn't arrived. We will follow this up for you and let you know. If you need to reach us further, you can email us at info@freddyandco.com.au

Rated 5 out of 5 stars

Excellent service

Freddy and co are a very well organised company and assisted me with my purchase of a large playmat. I already own a Freddy & Co playmat and was purchasing another for my daughter. They are an excellent feature to play areas for young children and look so good too.

September 6, 2022
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Reply from freddyandco.com.au

Thanks for your wonderful review Diane. We really appreciate your support.

Rated 5 out of 5 stars

Best play mat ever

Just got our second play mat 😁Best purchase, so soft and spongy, easy to clean and great designs. My daughter loves all the Australian animals on her first mat and I’m sure she is going to love playing with her logo and wooden cars around the car mat 😁

September 5, 2022
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Reply from freddyandco.com.au

2nd play mat 🙌 They are awesome and we are glad you and your family love them. Thank you so much for the support.

Rated 5 out of 5 stars

Great Mat!

Great Mat!
I love it! It’s very soft and spongy. Just what my little one needs. We use it in the grass outside as well as on the living room floor. Easy to clean and easy to roll and carry. I wish I could get one twice the size

September 4, 2022
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Reply from freddyandco.com.au

Thanks for the 5 stars. We are glad you love your Freddy & Co play mat.

Rated 5 out of 5 stars

love the aussies animals

great size , soft and comfy to play on over wooden flies! love the aussie animals

September 2, 2022
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Reply from freddyandco.com.au

Thanks for your support. We agree, the aussie animals are cool.

Rated 5 out of 5 stars

I ordered a beautiful playmat for my new Granddaughter

I ordered a beautiful playmat for my new granddaughter, recently. The ordering process was simple, the delivery was first class. I was given ongoing information regarding delivery timing and the mat arrived ahead of schedule to an interstate address. My son and daughter-in-law were delighted with the mat and I'm sure Lucy will spend many happy hours playing on it. Thanks Freddy & Co.

September 1, 2022
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Reply from freddyandco.com.au

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

Rated 3 out of 5 stars

I rated 3/5 due to when receiving my…

I rated 3/5 due to when receiving my mat the edges did not flatten and it was quite a bad tripping hazard. I ended up adhering to the ground with 3M double sided tape. I purchased similar mats from another company few years ago. I never had this problem, I suspect due to them not rolling it as tight and putting it in slightly bigger box.
Also I’m not sure why the logo needs to be on the mat. I don’t think it’s necessary. It takes away from the alphabet design.
However overall I am happy with the alphabet design. Unfortunately though in all honesty I probably wouldn’t purchase again from this company.
Thanks for offering the opportunity to review.
All the Best.

August 29, 2022
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Reply from freddyandco.com.au

Thanks for your review Sharon. We appreciate the feedback. In regards to flattening the play mat, we do have tips and instructions on our website. This is a link to a video instruction to help: https://www.youtube.com/watch?v=SEHrKHuSfMY
Our designs are unique to Freddy & Co and were designed and drawn by our team.

Rated 5 out of 5 stars

So comfortable!

So comfortable!! My kids love sitting on it everyday !
We have set up a baby change station and toy station on the mat and it is so handy!

August 27, 2022
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Reply from freddyandco.com.au

Thanks for taking the time to leave us a review Kat. We really appreciate the support.

Rated 5 out of 5 stars

Great mat

Ordered a mat as recommended by a family friend
Absolutely Fantastic,
Very fast & efficient delivery
Super comfortable
10/10’would recommend myself

August 22, 2022
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Reply from freddyandco.com.au

Thanks so much for the wonderful review Brydie. And thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Freddy and co play mat looks good…

Freddy and co play mat looks good quality and I love that it’s thick and soft. My 6 month old spends so much time just moving himself around on it snd toddler enjoys being able to sit somewhere where she can play with her brother :)

August 17, 2022
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Reply from freddyandco.com.au

Thanks for the 5 stars. It's the best being on the mat and seeing the little ones interact. We are glad you love your Freddy & Co play mat.

Rated 5 out of 5 stars

Top Quality!!!

Love love love our playmat. Fast shipping and as soon as we unpacked our box we knew it was of great quality. Cute design and it’s soft enough to sleep on. Will definitely last the time.

August 11, 2022
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Reply from freddyandco.com.au

Thanks for taking the time to leave a review Kadee, we’re thankful for amazing customers like you. I must admit, I have fallen asleep on them in the afternoon one too many times!

Rated 5 out of 5 stars

Beautiful

Quick delivery and such a beautiful play mat

August 8, 2022
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Reply from freddyandco.com.au

Thanks Lauren. We appreciate you taking the time to leave us a positive review.

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