Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hu... See more
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Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing my daiwa saltist rod that arrived very quick and was packaged so to not be damage... See more
Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.
Without a doubt the best customer service I’ve ever received. I had an issue with a product. They provided me with a store credit for the full value of the product without hesitation. Fast shipping. E... See more
Company details
Written by the company
Freddys have the lowest pricing guaranteed on all fishing, camping, boating, spearfishing, 4WD and all other outdoor products. Free shipping and easy returns available. Buy now and pay later with AfterPay available in store or online. Freddys, Australia's greatest outdoor retailer.
Contact info
2/229 The Entrance Rd, 2250, Erina, Australia
- (02) 4367 5555
- support@freddys.com.au
- freddys.com.au
Hasn’t replied to negative reviews
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Great prices.
Great speedy service
Great Service
I have ordered many products from Freddy’s and have found they provide excellent and prompt service.
Excellent service
Good communication
Good communication
Fast postage
Haven't had a chance to use it thanks to the rain bomb and Gympie flooding.
A real standout with customer service.
We had an issue with a product and this team would have to be one of the best we've experienced in a long time. Absolutely no problem from their end. Communication was speedy. A real standout with customer service.
Great range and products, top service
I have bought quite a few items now from Freddys to be delivered. Always come well packed, as quick as can be at the moment, as if there is a problem they call to arrange a alternative. Will be back.
I bought a pair of Max Trax from…
I bought a pair of Max Trax from Freddy’s
The delivery arrived within a few days
Great service thank you
Shipping with Fastway and Toll is a BIG NO!!!
I have been shopping with Freddy’s for a while. The only downside is that they use Fastway and Toll for shipping. You will not receive your online orders on time. The packages are poorly handled.
Great service as always
Great service as always. Quick despatch and a pleasant phone call when something was out of stock.
I ordered onlin camping chairs and…
I ordered online some camping chairs. After 4 weeks, no shipping information or order update received.
Great prices,Great customer…
Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing
my daiwa saltist rod that arrived very quick and was packaged so to not be damaged during freight..you can see they take their job seriously. Always a pleasure buying from Freddy's.
In stock items are not really "In Stock"...."
Ordered a gazebo 3 weeks before Xmas that was "in stock". Emailed 2 weeks or so later to see when item would ship. They called and said they were out of stock. This almost ruined my Xmas plans, but thanks to TentWorld, I got the item I needed. Won't be coming back here again. TentWorld, Snowys, BCF, even Anaconda are better.
Trail-X Toastie Deluxe Queen Sleeping Bag Pre Order DEC Delivery
Preordered a sleeping bag late November for mid December delivery.
90% sure the listing said "order now, guaranteed delivery before Christmas"
But their customer service says otherwise. Item description still says DEC Delivery.
Product was not shipped until 3rd of January. I rang customer support and they were not very helpful and only offered me a refund and return of the product! I was expecting a discount code or voucher for the inconvenience instead of an empty promise!
I don’t have my product and I need it…
I don’t have my product and I need it by friday
Love buying products from here
Love buying products from here. Very fast delivery and u always get what u ordered.
Quick delivery even in Christmas week…
Quick delivery even in Christmas week well done
Great Service
Always greeted upon entering the store and asked is there anything I need help with. The staff are very helpful and knowledgeable on the products instore.
I ordered an item as a present and it…
I ordered an item as a present and it arrived taped with duct tape around the edges and they wrote all over the box with a permanent marker. Not to mention the box is all dinged up.
took forever to arrive
took forever to arrive (close to 3 weeks) the order came in 2 shipments which I wasn't notified of....I ordered lures from another online store the same Friday night as Freddys... that order arrived 4 days later from a store close to Freddys....won't be ordering again.
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