Freecardmachine.co.uk Reviews 294

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were somewhat happy with their experience overall. Customers generally report mixed experiences with delivery services, with some receiving their orders promptly and others experiencing significant delays. Opinions on the product itself are also varied, with some finding it satisfactory and others encountering issues. However, a notable number of people were dissatisfied with their orders not arriving or being significantly delayed. Additionally, many reviewers expressed frustration with the company's response time, reporting a lack of communication and unanswered inquiries regarding their orders.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service. While some customers praise quick delivery, with... See more

Product

Users describe ambiguous interactions with product. While some customers praise the great product, easy... See more

Order

Reviewers highlight negative aspects of order. Many customers report significant delays, with some waiting... See more

Response time

Consumers find the response time to be negative. Many reviewers report that their emails and queries go... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Device was delivered; did take nearly two weeks to arrive despite being marked as dispatched soon after purchase. It is apparent postage was booked but the item wasn’t sent for another week. Communi... See more

Rated 4 out of 5 stars

Only problem i faced when i tried connecting with customers services on multiple occasions , had no reply but I found number on Google and I tried that spoke to lady and she promised she will phon... See more

Rated 4 out of 5 stars

The card reader arrived in good time. Packaging was excellent. Fantastic deal price wise too. Setting it up was a challenge. It took me (with the help of a family member) 1/12 hours to work out how... See more

Rated 4 out of 5 stars

All was fine except except delivery took a little longer than expected.


Company details

  1. Card Processing Service

Written by the company

Leading provider in retail card machines for SME's in the UK. We believe in no contracts, straight talking one off cost and let your business accept payments.


Contact info

2.8

Average

TrustScore 3 out of 5

294 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Initially sceptical..

Initially sceptical because the card machine we bought was so much cheaper than all other companies selling it. However, it arrived quickly, was brand new and works perfectly.

Excellent.

January 17, 2022
Rated 3 out of 5 stars

amended review

I initially wrote a bad review for this company as none of their listed contact details work and I was unable to make a query about my purchase. It did however arrive today (2.5 weeks after I ordering) so I have amended my review to match! The card reader is exactly what I need but it doesn’t look good for free card machines having contact details on file which are none existent, or advising it is dispatched via Royal Mail 2nd class and not arriving until 2.5 weeks later. Other than that, card reader is perfect.

November 5, 2021
Unprompted review

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