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Freecardmachine.co.uk Reviews 293

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TrustScore 3 out of 5

2.8

Card Processing Service
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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, most reviewers were somewhat happy with their experience overall. Customers generally experienced issues with their orders, often citing delays in receiving items or products not arriving at all. Many also found the company's response times to inquiries to be slow or non-existent, leading to frustration when trying to get updates on their purchases. The minority of people were dissatisfied with the delivery service, with some reporting that items took longer than expected to arrive, even when marked as dispatched. Conversely, some people were satisfied with the product, finding it to be as advertised and at a fair price, with a few even praising quick delivery.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Product

Clients share ambiguous opinions on product. Some customers praise the product, noting it arrived as... See more

Order

Consumers express significant dissatisfaction with their orders. Many report not receiving their ordered... See more

Response time

Customers consistently express frustration with the slow response times. Many reviewers report that their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Device was delivered; did take nearly two weeks to arrive despite being marked as dispatched soon after purchase. It is apparent postage was booked but the item wasn’t sent for another week. Communi... See more

Rated 4 out of 5 stars

Only problem i faced when i tried connecting with customers services on multiple occasions , had no reply but I found number on Google and I tried that spoke to lady and she promised she will phon... See more

Rated 4 out of 5 stars

The card reader arrived in good time. Packaging was excellent. Fantastic deal price wise too. Setting it up was a challenge. It took me (with the help of a family member) 1/12 hours to work out how... See more

Rated 4 out of 5 stars

All was fine except except delivery took a little longer than expected.

Company details

  1. Card Processing Service

Written by the company

Leading provider in retail card machines for SME's in the UK. We believe in no contracts, straight talking one off cost and let your business accept payments.

Contact info

2.8

Average

TrustScore 3 out of 5

293 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am still waiting on my delivery…

I am still waiting on my delivery after 7 days, considering it was supposed to be 2-3 working days. I have phoned and been put on hold but then told they would phone me back as they cant find the order. To which they didn't phone me back, so I phoned a few hours later and they still insisted on phoning me back. (No phone call received, surprise surprise!). No tracking email for Royal Mail like was said in the initial email, so still no idea where my package is.

August 29, 2025
Rated 5 out of 5 stars

I bought this machine as I was having…

I bought this machine as I was having so much trouble with my old one I was afraid I was going to loose buissness, since I started to use the new machine it's work very well every time and payments cleared in the bank within 24 hrs

August 26, 2025

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