It’s a bit hard to understand the data that is displayed in the portfolio tab. The cash table that shows how much cash you have in Eur and USD, how much you can invest and take out - i don't understan... See more
Company replied
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Review summary
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Your portal is easy to use and information is displayed clearly. It is far easier to invest than any Italian bank that I use, so I rely more and more on Freedom24 also it is cheaper to compare with my... See more
Company replied
Very good platform and overall experience!!!The only thing I hope to be able to do in the future is to buy part of an etf!!!
Company replied
Nice EU broker with some unique features. Wide range of stocks, options and bonds in small lots. Low and transparent trading fees. Local office in Sofia and support in Bulgarian language is also an ad... See more
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Company details
- Investment Company
- Finance Broker
- Financial Institution
- Investment Service
- Non-Bank Financial Service
- Stock Broker
About Freedom24 by Freedom Finance Europe
Written by the company
What is Freedom Finance Europe?
We are an international online stockbroker Freedom Finance Europe Ltd, known under the Freedom24 brand. We provide clients from the European Union with everything they need for successful investments — direct access to the world's largest stock exchanges, professional securities analytics, convenient trading applications and responsive customer support in your language.
European part of global business
Freedom Finance Europe is a subsidiary of the international investment group Freedom Holding Corp headquartered in Kazakhstan and USA. The holding's shares are traded on the Nasdaq stock exchange, and its activities are regulated by the US Securities and Exchange Commission (SEC).
Around the Globe
Official representative offices and agents of the company are located in Germany, Netherlands, Belgium, Austria, Italy, France, Spain, Greece, Poland, Bulgaria and Cyprus. We are trusted by hundreds of thousands of clients from EU countries and beyond, who make daily transactions with securities.
Contact info
Christaki Kranou 20, C Tower, 5th Floor, Germasogeia, 4041, Limassol, Cyprus
- +35725257785
- info@freedomfinance.eu
- freedom24.com
4.1
Great
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The responses where immediate and to…
The responses where immediate and to the point. Also polite and quick.
April 30, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
page offline
The last two times I tried to access, I saw this message:
Maintenance. Sorry for the inconvenience.
The system is temporarily unavailable due to maintenance.
Our apologies for any inconvenience caused!
MAINTENANCE_MODE
April 29, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear Sergio,
We did indeed experience technical issues for almost two days, but everything has now been resolved, and service was restored promptly and without any impact to our customers. I assume you received the messages we sent regarding this matter.
Thank you for contacting us and for your patience and cooperation.
Sincerely,
The Freedom24 Team
USELESS PLATFORM
Freedom`s trading platform was not accessible for several days, which kind of defeats the purpose of using an online broker. Rather than proactively informing clients about this situation they seem to have hoped that nobody would notice this failure of epic dimensions and kept quiet. To make matters worse it took 5 e-mails until someone responded (more than 24 hours after the first e-mail) and none of these losers found it necessary to answer their phone.
April 28, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration and disappointment with the recent platform shutdown. We are committed to providing a reliable and transparent service for our users. We are working diligently to resolve the issue and will keep you updated on the situation.
Best regards,
Freedom24 team
All ok for one year but now site is…
All ok for one year but now site is down 2 days no information from company , i think its not going well and may close . Can a representative inform us
All ok in the end changing the reviw until now this was the only issue
April 29, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration and disappointment with the recent platform shutdown. We are committed to providing a reliable and transparent service for our users. We are working diligently to resolve the issue and will keep you updated on the situation.
Best regards,
Freedom24 team
Unproffesional broker
Unproffesional broker, i have invested a lot of money through this platform but the latest shut down without informing on what is going on is a clue that this platform is unreliable. ill withdraw all of my funds when it is (hopefully) functioning again.
April 29, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration and disappointment with the recent platform shutdown. We are committed to providing a reliable and transparent service for our users. We are working diligently to resolve the issue and will keep you updated on the situation.
Best regards,
Freedom24 team
Deliberately showing wrong index rates
Deliberately showing wrong index and stock prices on realtime table. They always blame their api's and software for the issue whenever contacted, and their support never signs with a full name, making it look scammy.
NEVER place money on their savings account (CD). If you use the platform, make sure to deposit the exact amount you intent place on an instrument.
April 26, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you for your feedback.
We understand your frustration with the discrepancies you've encountered with our platform's index and stock prices. We take all feedback seriously and strive to provide accurate and reliable information. We appreciate you bringing this to our attention and will investigate the issue further to ensure the accuracy of our data.
We also recognize your concerns regarding our support team's communication. We strive to provide clear and helpful assistance to all our users. We will address this feedback internally to improve our support team's communication practices.
Best regards,
Freedom24 team
it sucks .. go to Trader Republic, or IBKR , etc
it sucks .. go to Trader Republic, or IBKR , etc
no APY: D Account and the long term placements are no longer available
do not deposit any money to test it out either, there is a 7 EUR fee for withdrawal
April 24, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear Pablo,
We are sorry to hear that you are not pleased with our platform.
We are no longer offering long term placements or D accounts, yet we continue to offer access to more than one million financial instruments to the most important stock exchanges in the world. Our product offering adapts constantly to fit market circumstances and regulatory requirements.
For any other matter, you can always reach our customer support team through the app going to Menu/Support. Our team is available from 9:00 to 18:00pm Monday through Friday.
Kind regards
Freedom24 team
F24 support is top notch!
F24 support is top notch!! Each time I need anything they were fast and super efficient!! Thank you Dimitri for all your help!! You have been amazing!
April 23, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Everything is perfect,keep doing what…
Everything is perfect,keep doing what you are doing!
April 17, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
STAY AWAY!!!
STAY AWAY!!!! VERY EXPENSIVE! FULL OF HIDDEN FEES! GO INTERACTIVE DIRECTLY
April 16, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear client,
We would like to guarantee you that there are not any hidden fees. We strongly encourage you to check our detailed pricing policy in the following link before making any transaction: https://freedom24.com/anketa/price
Additionally, we suggest you to check your broker report where you will realize that there are no fees that you were not aware of.
We strive to provide transparent and competitive pricing, and we appreciate your feedback as we work to improve our services.
Best regards,
Freedom24 team
Good enough
It’s a good enough platform for beginners. However, some of its most attractive features, the D Account and the long term placements, have been discontinued without notice and no plan for alternatives. Very disappointing. The handlers however are a nice touch, people you can talk about investment and get advise from. Mine is Ms. Alona Zdebska, very helpful so far.
April 1, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear client,
We appreciate your feedback and understand your disappointment regarding the discontinuation of our products.. We strive to provide our users with the best possible experience and are always working to improve our platform. We value your input and will take it into consideration as we continue to develop our offerings. We're glad you've found our handlers helpful, and we appreciate your kind words.
Best regards,
Freedom24 team
I found a market I couldn't find anywhere else
I needed access to the Athens Stock Exchange, and Freedom24 was one of the few brokers to provide it, allowing me to expand my portfolio as planned.
June 5, 2024
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Options without restrictions
I've been trading put options for 5 years now, and the Freedom24 platform provides the best tools for this. Their consultants are quick to respond to questions, even on complex strategies.
June 19, 2024
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
They helped me to understand
I'd like to thank my consultant for his patience. He helped me navigate the nuances of a complex stock option strategy that I wanted to implement. Even with my 10 years of investing experience, there were details that I needed clarified.
April 24, 2024
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Experience
Very helpful staff that responded promptly and were willing to resolve my issue in a professional manner.
April 9, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Support chat
I needed some information regarding the procedure of money transferring. The support chat assisted me in an instant. I think it was the greatest support in terms of speed and effectiveness, additionally the person that helped me was super pleasant to interact with.
April 9, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Well service and professional support.
Well service and professional support.
April 8, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Valeriya had solved my transaction…
Valeriya had solved my transaction issue promptly.
Thank you very much for the immediate assistance.
March 28, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
I had not properly understood how my…
I had not properly understood how my portfolios worked, and they helped me with this by thoroughly analyzing their functioning, with patience and respect.
March 27, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Great application with helpful support!
It's an easy enough application that opens a door to the whole world of economics! I'm new to this but their support center is always there for me.
March 26, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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