Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... See more
Company replied
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I'm really disappointed that the thickness of the brown rice spaghetti has been changed – it makes a huge difference to the texture - and to how it cooks –it now breaks up into short bits - please br... See more
Company replied
I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... See more
Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle... See more
Company details
Written by the company
Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.
Contact info
United Kingdom
- freee-foods.co.uk
4.1
Great
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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all delicious!
July 4, 2024
Doves Farm/Freee Foods Fan.
Long term Doves Farm products fan. Recent change to Gluten Free for health reasons. Freee Foods demonstrate the same high quality and choice of products. I won't need to look anywhere else for gluten free foods. BTW the Sponge Mix works a treat with added choc chips and cocoa!
July 16, 2024
Reply from Freee Foods
Hi Fiona!
Thanks so much for sticking with Doves Farm Foods and for making Freee Foods part of your gluten free lifestyle. We're delighted you find our quality and choices just as great.
Your Sponge Mix hack with choc chips and cocoa sounds amazing—definitely going to try it! 👍
Best Regards,
FREEE Foods Team
Brilliant company!
I always get my gluten free products from Freee as they are the best quality and certified gluten free. Deliveries always arrive in good time and are very well packaged using eco friendly packaging. Would recommend this company 100%.
July 17, 2024
Reply from Freee Foods
Thank you so much for your wonderful review!
We're thrilled to hear that you love our gluten free products and appreciate our eco-friendly packaging. It's great to know that our deliveries are always timely for you.
Your recommendation means a lot to us!
Best Regards,
FREEE Foods Team
No comments
July 16, 2024
Excellent communication and fulfilment…
Excellent communication and fulfilment of our order. We'll be back!
July 15, 2024
All was perfect
June 20, 2024
Gluten Free Seeded Mix
I ordered the Gluten Free Seeded Bread mix. I really think this is the best GF bread about. The order arrived very promptly so I am very happy, thank you
July 1, 2024
Fast delivery
Fast delivery, very good quality as usual. The best company for gf flours.
June 25, 2024
A good selection of products which I…
A good selection of products which I know I can eat safely.
June 26, 2024
Good quality products that are very tasty.
Easy to use website. Good delivery times. Promotions available. The products are very tasty.
June 27, 2024
Well packed purchase and delivered…
Well packed purchase and delivered within 2 working days👍
June 26, 2024
Reply from Freee Foods
Hey! Thanks so much for the great review! We're happy to know your purchase arrived well-packed and fast. 😃🚚
Best Regards,
FREEE Foods Team
well packed keep you updated and goods…
well packed keep you updated and goods competitively
priced.
February 6, 2024
Reply from Freee Foods
Hi Scapa,
Thanks for the great feedback. We're delighted that you enjoy our diverse product range. We are still driven by our original vision to make gluten free living simpler and we're glad to have you as a customer.
Best Regards,
FREEE Foods Team
Products didn't arrive, no communication
I ordered some products online two weeks ago. They still haven't arrived. I contacted the company via form on their website (the only way of contacting them) still no reply or my order. Money has been taken out of my bank account. The phone number on the website isn't valid. I guess I lost £20 unfortunately I won't be ordering again from this company.
November 21, 2023
Unprompted review
Reply from Freee Foods
Hi Dominika,
I'm really sorry to hear about your experience when trying to contact us. It’s definitely not how we want things to go and we didn't meet our normal high standards on this occasion. We are always working to improve our processes and to make the customer experience as good as possible, so we are grateful for your feedback.
Upon checking, I can see that a replacement order was sent out to you and successfully delivered.
I hope you’ll give us another chance in the future.
Best Regards,
FREEE Foods Team
Don’t bother buying online !!!
Wish I saw the review below before ordering online. Worst company I’ve ever ordered from online! I ordered three weeks ago and no reply when I followed up on where it was twice on their contact form tried their social media page and no reply but they can still post about their products !!!
June 21, 2023
Unprompted review
Very disappointing
Very disappointing. One damaged pack of food in my order - after two emails, filling in the customer form twice online and trying to communicate with them on Facebook I still cannot get them to reply in any way shape or form.
February 7, 2023
Unprompted review
Reply from Freee Foods
Hi Paul, Sorry to hear that you haven't heard back from us regarding your order issue. We have followed up with the correct team and will ensure that they get back to you ASAP.
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