Need renew one paid domain they close my support tickets without answers. Called to the office and the customer care agent told me that they will contact me later....
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See what reviewers are saying
Freedom is awesome. And the best provider at their time, now there is only few random people may b 5 person total in organization. They don't earn any profit from domains. They also not up... See more
This is the worst experience I ever encounter. I log in to check my domain, it completely vanished in the domains list. Opened a ticket, but still not got any response for more than a week now.... See more
the worst fraudsters of domain registrars on planet stay far away after complaining about a not initiated transfer for a .net domain, where nothing was done 10 days after the purchase they ins... See more
Company details
Information provided by various external sources
Freenom is a free domain provider whose aim is to bring people online and help countries develop their digital economy.
Contact info
1016 DT, Amsterdam, Netherlands
- freenom.com
never had a problem
never had a problem, all these reviews say that "not available" guys maybe try going to dot.cf or dot.tk AND THEY SAY AVAILABLE
Freenom was great, until they took away my domain
Freenom was great, until they took away my domains and forced me to buy. If you care about your domains, don't use Freenom. You actually don't own the domain, they just "give control" to you.
Gave it 2, not 1 stars because it was a good way to get free test domains.
some one buy my domain
I have no problem if they ask to make payment for my domain
my domain has more than 22,000 links in google search, they didnot send me renewal notification, so I lose my domain and I should pay more than 2000$ for it to buy it again form the person have it after me
I send messages to there support but there is no response
keep away from freenom
keep away from freenom.com
Your domain and account will shut down…
Your domain and account will shut down all of sudden one day and they will not provide any help. Prepare for that, don't do serious job with any of their services. Once you started to get more visitors, our account will be removed without any notification.
These guys are fraud
These guys are fraud. They give you the domain for free and if another customer pays for it they just take it from you and sell it to other. They also close domains as fraud just to make you pay for it. So the domains are not free. I recomend NOT to trust them and keep registering serious domains.
It SUCKS report it nowwwww
Lied about having the cheapest domains
Freenom are dodgy, just get a domain from namecheap.
Freenom shuts down domains without notification or reason. The customer support sucks.
Namecheap prioritises customer satisfaction over anything.
Additionally, Freenom say "cost price domains cannot be found cheaper elsewhere"
I compared Freenom to namecheap.
jffjfjid8rrjrvifururuuuv8rps.xyz was AU$0.65
On freenom it was US$5
0.02 Stars
What the hell? This stupid thing says all the free domains are unavailable!?!
my domain was marked as fraud even if…
my domain was marked as fraud even if it's just an analytics website to track COVID19 on Philippines. Sigh.
Stole domains
When my domains became about 600-1000 unique visitors per day, domains were stolen, and they also blocked the account on which these domains were.
free
Cool company for free domains, I've registered like 50 free domains. Don't buy paid ones tho, like, why.
Dont ignore bad reviews - AVOID!
As a professional, I usually ignore bad reviews and try things out for myself. That was a mistake. Freenom is 100% the worst. If you care anything about your domains, do not use them. If you're just playing around and want to experiment, great. They will not reply to your support tickets if you have a problem. If they do, it will be them asking you to keep waiting. Then after a few months of waiting, you ask for a refund. What happens? They cancel your domains and mark them as fraud! They never reply to your ticket either.
I've been buying domains since 2001. This is the worst experience I've ever had BY FAR. I promise you.... YOU WILL LOSE YOUR DOMAINS EVENTUALLY. Just be prepared for that! Oh and their free domains are borrowed. If someone likes your domain, they can register it from them in 5 seconds. Boom, not yours anymore. AVOID FREENOM AT ALL COSTS
Suspends domains without warning or reason
Suspends domains without warning or reason.
They don't provide support for either free nor paying customers. I've moved all of my domains away from them, and I would recommend you do the same. I use Cloudflare, but I am also confident in Namecheap. Both companies prioritize customer satisfaction over anything.
not any domain available
not any domain available, even some very very long random strings.
horrible
horrible. I had a great website up for 3 months, I tried logging into my account and couldn't. I did literally everything to contact them, I called and that is the only way you can get in contact with them. It took 5 phone calls for them to tell me they closed my account because of quality issues. They then proceeded to redirect the domain to a damn porn site. NEVER USE FREENOM.... Is there any way at all we can take down the company. it is horrible!!!!!!!!
It's horrible
It's horrible! absolutely horrible, I have a Minecraft server, and I wanted to make a website for it, I use Wix, and I hate the domain. I used Freenom to change it, I got a free domain to test it, IT DIDN'T EVEN CHANGE IT! I'm so glad I didn't buy a domain, don't use this, look at the other comments for more information.
They stole my domains
Steals your domain and redirects it to…
Steals your domain and redirects it to x-rated sites. Do not use this registrar.
They never will give you free domain
They never will give you free domain. It's fake promise just to collect your email for mail listing. They are traitor.
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