Free Price Compare  Reviews 187

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I don't ever remember using this Company but they have got my email address and having requested them to refrain from sending me emails they continue to do so. The request procedure to stop emails is... See more

Rated 5 out of 5 stars

Update. After my previous review, Free Price Compare had it sorted within 48 hours and I now have my cashback. Thank you. Used Free Price Compare via top cash back in March 2018 to change my energ... See more

Company replied

Rated 5 out of 5 stars

Having searched and searched for a cheap and cheerful holiday for me and my friends, i finally found freepricecompare.com! Thank god! Never has booking been so quick and easy and what a great deal! 8... See more

Rated 3 out of 5 stars

Free Price Compare offers a variety of deals, and I managed to find a good price on car insurance. I also discovered them through email marketing and saved some money on my policy. However, there were... See more

Company details

  1. Price Comparison Site

Information provided by various external sources

* Save Up to 318* on gas and electricity bills. * No one compares more suppliers than us. -------------------------------------------------- IF YOU ARE REPORTING CASHBACK ISSUES, please email us directly on brokers@freepricecompare.com or call us 0203 4757 476 so we can resolve issues very quickly for you. -------------------------------------------------- Household Gas & Electricity for your home. Compare suppliers to find your cheapest possible deal and switch in minutes. FREE PRICE COMPARE.COM is a UK based comparison service providing cost effective solutions for the home and commercial market. The service is completely FREE, INDEPENDENT AND IMPARTIAL and is committed to finding you a cheaper price. At FreePriceCompare.com you can compare a variety of products and services, including electricity, gas, hotels, flights, holidays, mobile contracts, credit cards, loans, insurance, broadband deals, TV packages and other household services We also provide a comparison service for SME’s & Corporate businesses including business electricity, business gas and business telephone & broadband packages.


Contact info

2.8

Average

TrustScore 3 out of 5

187 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid unless you want continuous emails

I don't ever remember using this Company but they have got my email address and having requested them to refrain from sending me emails they continue to do so. The request procedure to stop emails is designed to make it really difficult to stop them and for that reason I would never entertain using them. Still getting emails can't seem to stop them. Avoid them whilst you can, extremely unprofessional and do not use good business practices.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Energy Comparison Information

I used this particular site to primarily get an idea of the prices that may be available to compare against the prices currently available to me through my present supplier.
After submitting the required personal details that this Company requested - the one question I was tentative about supplying was was contact number- As at this stage I really wanted nothing more than to see what may be the difference out in the marketplace between Energy Suppliers.Within a Couple of hours of Submitting my details, I started to receive calls from both landline & mobile numbers that I didn’t recognise.
Unfortunately, for me these were from Various Energy Suppliers telling me that I was potentially in the market to consider changing my current Supplier!!!
Firstly, I declined their offer to discuss prices, but more Importantly, I never GAVE Authorisation to this lot to Allow anyone to Contact Me, Therefore, Please be Wary that this Company are Only a Lead Source no Doubt being Paid by these Companies for Supplying your Personal Information & doing So Without your Compliance.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Freepricecompare has been brilliant for me!

Freepricecompare has been brilliant for me. I've managed to save so much time comparing car insurance and I found their system to be easier to navigate and a lot more straight forward than Comparethemarket. If you're looking to use a comparison site that is straightforward, makes it easy submit your information just once, then this is the place to go.

January 8, 2025
Unprompted review
Rated 3 out of 5 stars

Free Price Compare offers a variety of…

Free Price Compare offers a variety of deals, and I managed to find a good price on car insurance. I also discovered them through email marketing and saved some money on my policy. However, there were issues with cashback confirmation which took some time to resolve, and I didn't use them again for my energy package switch. While they made booking a holiday and finding a mobile contract easy, experiences seem mixed. Overall, they offer potential savings but with occasional hiccups. ★★★☆☆

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

The usual affiliate spam lead generation

Appears to be engaged in personal information harvesting via bogus broadband spam emails, not very reputable and given the clue in the URL they're paying affiliate spammers to do it "affid=1349" and just to show how clueless and indiscriminate it is I got this message by entering my postcode "Sorry, We are not providing boardband service at your location"

October 27, 2023
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to bring this matter to our attention through your review. We understand your concerns and appreciate you highlighting the issue.

We want to clarify that the incident you encountered was a result of tactics employed by one of our competitors. Please be assured that we have taken serious actions against them to prevent such occurrences in the future.

Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. Should you have any more concerns or require further assistance, please do not hesitate to get in touch.

Thank you once again for your vigilance and support.

Kind regards,

Free Price Compare

Rated 1 out of 5 stars

rang me up twice a day for over a week…

rang me up twice a day for over a week .told them to stop

March 4, 2022
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to bring this matter to our attention through your review. We understand your concerns and appreciate you highlighting the issue.

We want to clarify that the incident you encountered was a result of tactics employed by one of our competitors. Please be assured that we have taken serious actions against them to prevent such occurrences in the future.

Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. Should you have any more concerns or require further assistance, please do not hesitate to get in touch.

Thank you once again for your vigilance and support.

Kind regards,
Free Price Compare

Rated 1 out of 5 stars

Not a comparison site but just a way to…

Not a comparison site but just a way to get contact details to sell on.

The different

This site
Lead Generation Site - The get your details and sell them to third parties who phone trying to sell your gas and electric

Comparison Site
Add details such as energy usage, current supplier and you are presented with a list of quotations from other supplies.

October 8, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to leave us a review. We understand your concerns regarding energy switching, and we want to assure you that we are fully aware of the current pause in this service.

As mentioned on our platform, we have put a clear message in place to inform our users that we will promptly remind them when energy switching becomes available again. Our goal is to keep you informed and assist you in making the best decisions for your energy needs as soon as the situation allows.

We appreciate your understanding and patience during this time. If you have any further questions or need assistance with any other services we offer, please do not hesitate to get in touch.

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 1 out of 5 stars

No data available - not even comparison data

They should state openly that NO comparison data is available instead of offering to give an overview that they cannot provide only to get hold of your email and telephone number. Total shambles as far as energy comparison is related to that I tried today.

And their paltry reply 2 1/2 years later suggests exactly how they operate… they don’t… unless you have a lot of time….

September 25, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to leave us a review. We understand your concerns regarding energy switching, and we want to assure you that we are fully aware of the current pause in this service.

As mentioned on our platform, we have put a clear message in place to inform our users that we will promptly remind them when energy switching becomes available again. Our goal is to keep you informed and assist you in making the best decisions for your energy needs as soon as the situation allows.

We appreciate your understanding and patience during this time. If you have any further questions or need assistance with any other services we offer, please do not hesitate to get in touch.

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 5 out of 5 stars

energy supplier switch

Up to now seems easy to switch

September 20, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 1 out of 5 stars

provided personal details to get nothing

provided personal details to get online quote, instead got a message: "one of our agent will call you shortly"
I wanted a quick quote, not a chat with stranger. Disappointing expierience. Avoid

September 20, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to leave us a review. We understand your concerns regarding energy switching, and we want to assure you that we are fully aware of the current pause in this service.

As mentioned on our platform, we have put a clear message in place to inform our users that we will promptly remind them when energy switching becomes available again. Our goal is to keep you informed and assist you in making the best decisions for your energy needs as soon as the situation allows.

We appreciate your understanding and patience during this time. If you have any further questions or need assistance with any other services we offer, please do not hesitate to get in touch.

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 1 out of 5 stars

Avoid

Signed up to Together Energy (awful) via these and then refused cashback. Ignored e-mails. Avoid and use a reputable switch site.

July 19, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

As it clearly says on the review, review is for a supplier.

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website it took just ten minutes to start saving money.

June 28, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 2 out of 5 stars

Didn't sign up for these emails in the…

Didn't sign up for these emails in the first place, and I still keep getting them after unsubscribing several times. No idea if they are any good - I tend to use MoneySupermarket.com who are more reliable.

June 1, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to bring this matter to our attention through your review. We understand your concerns and appreciate you highlighting the issue.

We want to clarify that the incident you encountered was a result of tactics employed by one of our competitors. Please be assured that we have taken serious actions against them to prevent such occurrences in the future.

Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. Should you have any more concerns or require further assistance, please do not hesitate to get in touch.

Thank you once again for your vigilance and support.

Kind regards,
Free Price Compare

Rated 1 out of 5 stars

1 star for use of spam email bot hosted…

1 star for use of spam email bot hosted by karmadeluxe.co.uk to market their wares

February 22, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Hi Susan,

Hope you are well?

we haven't got your details, if they can forward the email to dpo@freepricecompare.com we will look into this further.

Look forward to hearing from you.

Kind regards,

Free Price Compare

Rated 5 out of 5 stars

Quick to resolve subscription issue

I was having an issue with unsubscribing from comparison emails, however Free Price Compare moved swiftly after my Trustpilot review and contacted me to resolve the situation with a professional and personal approach. Very impressived how reactive they were to my issue, which was resolved the same day. Thank you.

February 9, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

Rated 1 out of 5 stars

No cashback, no reply, no good

I used this service to switch energy companies but never received the promised cashback. Emails asking about this remained unanswered.

I'd suggest avoiding this company and using something like Top Cash Back instead.

February 8, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Hi Andy,

Hope you are well and thank you for the review.

Please send us your contact details and postcode to brokers@freepricecompare.com so we can look at this and sort this out for you.

Look forward to hearing from you.

Kind regards,

Customer service team,
Free Price Compare

Rated 1 out of 5 stars

Does not give full results

I used this comparison site to find the cheapest deal. Unlike other sites it did not include deals it cannot switch you to. Its filter did not add those deals the way other sites do so I could not know who is the cheapest for me but only the companies that pay commission to Free Price Compare. Ignore its claims about itself.

January 22, 2021
Unprompted review
Free Price Compare  logo

Reply from Free Price Compare

Thank you for taking the time to leave us a review. We understand your concerns regarding energy switching, and we want to assure you that we are fully aware of the current pause in this service.

As mentioned on our platform, we have put a clear message in place to inform our users that we will promptly remind them when energy switching becomes available again. Our goal is to keep you informed and assist you in making the best decisions for your energy needs as soon as the situation allows.

We appreciate your understanding and patience during this time. If you have any further questions or need assistance with any other services we offer, please do not hesitate to get in touch.

Thank you for choosing Free Price Compare. We look forward to serving you again in the future.

Best Regards,
Free Price Compare

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