Free Range Cloud Hosting Inc Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Web Hosting Company

Written by the company

Hosting Company who specializes in VPS hosting and IP leasing.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic Service and Support!

I’ve worked with a lot of hosting providers over the years, but Free Range Hosting genuinely raised the bar in a way I wasn’t expecting.
I came in with a non-trivial ask: multipath BGP peering over WireGuard tunnels, on top of some pretty unique hardware constraints that most providers would have politely shown the door over. Instead, their team rolled up their sleeves and spent three full days working through it with me — troubleshooting, iterating, and never once making me feel like I was asking too much.
Honestly, the patience alone left me a little speechless. This wasn’t a ticket queue experience. It felt like having a genuinely skilled engineer by my side who actually cared whether the thing worked. Every roadblock was met with curiosity rather than deflection.
If your setup is unconventional, niche, or just plain weird — Free Range Hosting is the first provider I’d recommend, without hesitation.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service & Support

I've had an IP Tunnel for the last couple months. Quite satisfied with the experience and reliability of the service. Support is responsive and helpful.

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

Misleading the users about abuse

I leased IPv6 prefix from this company, which I announced via BGP to another provider's AS. Recently I stopped needing the prefix, I sent the cancellation request to freerangecloud and forgot to send ticket again with the request of de-announcing this prefix via BGP to my ASN provider (they have problems with timely response).

After a while I received an email from Freerangecloud with this content:
"As you have canceled your IPv6 lease for 2602:xxxx:xxxx::/40 we request that you immediately cease announcement of this prefix from ASXXXXX. If we do not receive any response in 48 hours we will begin to reach out to network abuse contacts."

The letter was received at November 6, 2022 08:43, I replied at November 6, 2022 13:52, informing you that I had already sent a request for removal and would send it again.
I don't deny that it was my problem that my provider didn't see the request, I should have sent several tickets, but that's not the point at all.
Going to the personal account of the offline system provider, I found two bills for 150 and 80 euros, one for "BGP abuse" and the other for "Fee for urgent prefix removal". As it turned out, freerangecloud immediately sent the abuse, and the message about 48 hours is just a fiction, a deception of users.

I informed freerangecloud that the prefix was no longer being announced via BGP and that they had already sent the abuse, which is pretty bad. They didn't even apologize, because they deceived me with information about 48 hours to deal with it. This is also how they responded to me verbatim:
"Often they are sent in parallel because we have ongoing problems with people not responding to requests to de-announce overdue space."

Be careful with freerangecloud, and stop announcing the prefix in a timely manner, otherwise they will instantly send the abuse to your provider, although usually all providers gives time to resolve the problem.

November 7, 2022
Unprompted review
Rated 4 out of 5 stars

Not bad

Not bad, they have good pricing compared to the rest of the market.

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

This organization supports spam

This organization supports spam. Does not respond to support requests.

October 25, 2020
Unprompted review
Free Range Cloud Hosting Inc logo

Reply from Free Range Cloud Hosting Inc

Thank-you for your feedback. I assure you, we do not "support spam" and have a terms of service that prohibits it. Like with any hosting company, we do occasionally have problems with bad users sending spam using our infrastructure ad we work to deal with those on a case-by-case basis.

We do respond to all support requests sent through official channels, please send an email to support@freerangecloud.com with any email headers from your spam message and we can respond and identify the customer in question.

Thanks,

Rated 5 out of 5 stars

Pleasant Staff

The staff at Free Range Cloud was very helpful. I made a couple of mistakes and their support person Chris walked me through things at a slow pace to help me understand.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Very kind and fast!

Recently I bought ASN from Freerangecloud. They explained exactly and kindly what I needed, from filing to additional document, and the response came very quickly in 12 hours.

October 5, 2020
Unprompted review

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