The bars I was after were out of stock during the Black Friday sale but Freeride UK got hold of them a few weeks later and honoured the reduced price, brilliant! The bars were packaged well and arrive... See more
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See what reviewers are saying
Superb service and great product. We received a phone call to apologise the product would arrive a day later than expected, and were offered a couple of freebies as a gesture of goodwill. Really compe... See more
Needed a replacement stem quickly for a trip. Placed an order Friday morning & sent an email asking if it could be express delivered. Matt at Freeride said they would try their best; it arrived on Sat... See more
Fantastic!!!! I ordered some handgrips for my son and they were dispatched swiftly, unfortunately Hermes lost the package, I sent Freeride a message explaining they responded immediately and the v... See more
Company details
Written by the company
Freeride UK has been founded on the belief of bringing some of the worlds most exciting and best products to the UK mountain bike industry. We have launched our brand with the amazing Title MTB brand and will be looking to add more brands and products to our collection in the near future. We are very excited to welcome you to our new page and are here to answer any questions you may have. Being a new company we also welcome any feedback you may have that will help us to continue to improve.
Contact info
French Park, Knutsford Road, CW4 8EQ, Crewe, United Kingdom
- info@freerideuk.co.uk
- freerideuk.co.uk
Fast delivery
Fast delivery! Which is good when you have something as dope as the Title G1 gyro on the way, highly recommend if your after some sick upgrades!
March 23, 2023
Good experience
Good experience, fast service and thanks so much for the extras! (stickers and top caps) I ordered the title seat post and asked if he had any top caps in stock for sale he just gave them as extras 👍
March 13, 2023
Matt was very helpful
Matt was very helpful. Package got lost in post but Matt went above and beyond to get my new replacement handlebars out to me on a next day service once we found out.
Highly recommend freeride UK
February 22, 2023
Absolutely fantastic
Absolutely fantastic customer service! Would definitely recommend Freeride.
February 22, 2023
A very reliable service
A very reliable service, extremely good communication with a fast delivery. Free ride are selling lots of high end components that are difficult to buy from anywhere else. Really like what they do and I love the parts I ordered from them.
January 23, 2023
Really good communication
Really good communication. Accidentally forgot to add my discount yo my order and I was offered something else to make up for my own mistake! Excellent services!! Can't wait to order more quality parts
December 28, 2022
Great service but poor delivery option
Great level of service. Fast dispatch time but unfortunately I’m still waiting for my order to arrive which has now been just over a week. Will order again from them but hoping the delivery time will be quicker
December 27, 2022
Great service
November 27, 2022
Paid £7 for “express delivery”
Paid £7 for “express delivery”
Although it was dispatched on time. It took almost 5 working days to arrive, all other experience with Evri (Hermes) has been fast, sometimes less than 24h.
October 22, 2022
Reply from Freerideuk
Hi James,
I am sorry your order took longer to arrive than anticipated. As you state yourself, we dispatched your order on-time.
The delay was down to the courier which unfortunately we have no control over.
Cheers
Matt
Excellent service as always
Excellent service as always! Highly recommend this seller Matt is a great guy
September 25, 2022
Superb service for international…
Superb service for international customer like myself.
September 1, 2022
Always great service
May 19, 2022
Great service
May 9, 2022
5 stars as great customer service…
5 stars as great customer service emailed to say parts were in original box’s but had to bubble wrap up instead off sticking in box tbh I wouldnt been none the wiser.
April 6, 2022
Spot on service and arrived mega quick
Spot on service and arrived mega quick. Big ups!
February 19, 2022
Excellent & Friendly customer service
Excellent & Friendly customer service, speedy postage. I definitely recommend Freeride UK will be purchasing from them again!
February 10, 2022
Unprompted review
Although a small order from me, great customer service
Made contact and responses informative, timely and personal. Very helpful and ordered item as requested.
February 1, 2022
Excellent service
Excellent service! Fast delivery!
Didn’t receive any stickers this time around though with my TITLE MTB parts :(
January 27, 2022
Reply from Freerideuk
Ahh sorry dude. I’d run out of all stickers and only just got some back in stock!!
sent the wrong product at first but very quick and friendly customer support
I bought a reverse chain tensioner from them and they sent somebody else's order instead by mistake, I let them know and they were very quick at responding and was able to send it back same day, they covered the delivery costs and they sent the tensioner the next day, still with the same delivery option I chose when I first bought it. They are very friendly and kind and quick with customer support and I understand that it was a mistake but I needed the tensioner desperately at the time and didn't arrive in time by the time I needed it, the next day after it was meant to arrive, so I can't give a 5 but they are a really good business and will definitely buy from them again.
Also they package the products very well in the boxes and send some nice stickers if you ask!
January 10, 2022
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