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Free the Sheep Reviews 203

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as well-made, soft, and comfortable, often exceeding expectations. Many people appreciate the perfect fit and the soothing, stress-reducing qualities of the items, making them ideal for various situations. The user experience, from ordering to receiving the product, is frequently highlighted as smooth and efficient, with many noting quick delivery and careful packaging. However, some reviewers experienced issues with delivery times, with orders taking longer than expected or promised, leading to frustration. A few customers also reported missing items in their orders or receiving products that were a touch small, despite ordering their usual size.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with its comfort, warmth,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and hassle-free... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and quick, and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 4 out of 5 stars

Very nice quality, shipping time is as mentioned in the website The price range even with discount is on the expensive side so maybe you can adjust your prices

Company replied

Rated 5 out of 5 stars

I got the 2 hoodie bundle for my boyfriend and I for his birthday. As soon as he picked it up, he was incredibly happy with it. The hoodies are extremely comfortable and warm and provide such a wonder... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars
Free the Sheep logo

Reply from Free the Sheep

Hi Shin,

Thanks for sharing your feedback! We’ve noted your thoughts on the shipping experience, and we’re always working on improving where we can.

Rated 5 out of 5 stars

Awesome hoodie/blanket!

I've been eyeing this hoodie/blanket for like 2 years and finally bought it. They shipped it fast. I waited a little while to review so I can try it out. But it is as I suspected, I love this thing! Perfect weight. Very large and comfy. Keeps you warm and if you get to warm you can just pull back the top half. 😁. Will definitely order another one if this one ever starts to ware out.

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you love the hoodie/blanket! It's great to know it meets your expectations for comfort and warmth. Thank you for sharing your positive experience; we appreciate your feedback!

Rated 5 out of 5 stars

Super quality

Super quality. Got a bit too krunk after a long day of work and I put on that blanket cloak, both the hiccups and the feeling i was going to throw up subsided.

April 30, 2026
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Reply from Free the Sheep

We're happy to hear that our blanket cloak provided you with comfort after a long day! Thank you for sharing your positive experience with our product; we appreciate your feedback.

Rated 5 out of 5 stars

Love the blanket hoodies

Love the blanket hoodies! So soft and warm! I ordered 2 and glad I did.

April 30, 2026
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Reply from Free the Sheep

We're happy to hear that you find our blanket hoodies so soft and warm! We're glad you are enjoying the comfort of your purchases. Thanks!

Rated 1 out of 5 stars

Item never received

Item never received

April 14, 2026
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Reply from Free the Sheep

Hi there, we’re sorry to hear that. Please email us with your order details so we can check what happened and assist you further.

Rated 5 out of 5 stars

Good stuff.

The shopping experience was smooth, and shipping and tracking information accurate. I appreciated receiving a message about product care while my order was in transit. Best of all, my Eden hoodie is top-notch!

April 29, 2026
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Reply from Free the Sheep

We're happy to hear that you had a smooth shopping experience! We're glad you found the shipping and tracking accurate and appreciated the product care message. Thank you for the positive feedback on your Eden hoodie!

Rated 5 out of 5 stars

I absolutely love my Eden hoodie

I absolutely love my Eden hoodie. It is very comfortable and keeps me warm. It helps me to keep my anxiety down, and I wear it all day. I wore it out to a restaurant and got compliments on it. I would recommend this to anyone.

April 22, 2026
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Reply from Free the Sheep

We're happy to hear that you love the Eden hoodie! It's great to know it keeps you comfortable, warm, and helps with your anxiety. We appreciate you recommending it to others and are delighted you received compliments while wearing it.

Rated 5 out of 5 stars

Good

Good, fits well and is soft

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you find our product comfortable and a good fit. Thank you for your positive feedback!

Rated 1 out of 5 stars

Was promised a free hoodie after months…

Was promised a free hoodie after months of delay, never received it

April 29, 2026
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Reply from Free the Sheep

Hi Moammal,

We’re really sorry to hear this. We’ve already sent you an email regarding your concern—please reply there so we can look into it and assist you properly.

Rated 5 out of 5 stars

Better then I expected

Got here earlier then stated,and the product itself is exactly as described and I love it!

April 24, 2026
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Reply from Free the Sheep

We're happy to hear that the product arrived ahead of schedule and met your expectations! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Fast delivery and aura

Fast delivery, good quality, makes me feel like a powerful wizard

April 21, 2026
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Reply from Free the Sheep

We're happy to hear that you received your order quickly and are satisfied with its quality! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Quality product

Quality product! Arrived quickly and as expected.

April 24, 2026
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Reply from Free the Sheep

We're happy to hear that you received a quality product quickly and as expected. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Free The Sheep's Eden cloak is amazing

Free The Sheep's Eden cloak is amazing. The only thing i would change is looser neck hole. Maybe a V neck. When i sit down to fast it chokes me. It's so comfortable everywhere else though that it almost got a "choke me harder, daddy" out of me 😅😅

April 24, 2026
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Reply from Free the Sheep

We're happy to hear you love the cloak! We appreciate your feedback regarding the neck hole. We'll definitely consider a looser or V-neck design in the future. Thanks for sharing your experience!

Rated 5 out of 5 stars

Was delivered to correct address.

Was delivered to correct address.. I'm excited to see I got it . Thanks for everything

April 16, 2026
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Reply from Free the Sheep

We're happy to hear that your order reached the correct address! We appreciate you letting us know you received it, and we thank you for your positive feedback.

Rated 5 out of 5 stars

The negative reviews didn't match what I experienced.

I had looked online for reviews and was a little concerned about some of the posts.

My experience was perfect. Firstly, the product's quality is exceptional. It's going to be great for our upcoming winter. I tend not to put the heater on if I'm the only one at home.

Secondly, communication with 'Free the Sheep' was great. They responded to my email promptly and comprehensively.

Finally, the delivery time was as promised and was similar to most online shopping experiences.

Glad I went ahead and purchased the Eden Hoodie.

April 23, 2026
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Reply from Free the Sheep

Hi there,

Thank you so much for sharing this—it truly means a lot to us. We do our best to provide a great experience from start to finish, and we’re so glad to hear everything met your expectations.

Hope you stay warm and cozy in your Eden Hoodie!

Rated 1 out of 5 stars
Free the Sheep logo

Reply from Free the Sheep

Hi Braden,

We’re sorry to hear this. Upon checking, your order shows as successfully delivered. We’ve also followed up with you via email regarding the status of your order, but haven’t received a response yet.

If you still need assistance or can’t locate your package, please reply to our email, and we’ll be happy to help further.

Rated 3 out of 5 stars

The neck hole.seemed to small feels…

The neck hole.seemed to small feels like im being choked

April 23, 2026
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Reply from Free the Sheep

We appreciate your feedback and are sorry the neck hole feels too small. We'll review the sizing to improve our product.

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