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Free the Sheep Reviews 203

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as well-made, soft, and comfortable, often exceeding expectations. Many people appreciate the perfect fit and the soothing, stress-reducing qualities of the items, making them ideal for various situations. The user experience, from ordering to receiving the product, is frequently highlighted as smooth and efficient, with many noting quick delivery and careful packaging. However, some reviewers experienced issues with delivery times, with orders taking longer than expected or promised, leading to frustration. A few customers also reported missing items in their orders or receiving products that were a touch small, despite ordering their usual size.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with its comfort, warmth,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and hassle-free... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and quick, and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 4 out of 5 stars

Very nice quality, shipping time is as mentioned in the website The price range even with discount is on the expensive side so maybe you can adjust your prices

Company replied

Rated 5 out of 5 stars

I got the 2 hoodie bundle for my boyfriend and I for his birthday. As soon as he picked it up, he was incredibly happy with it. The hoodies are extremely comfortable and warm and provide such a wonder... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My son loves this

April 27, 2026
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Reply from Free the Sheep

Hi there,

Thank you so much for your kind feedback—it truly means a lot to us!

Rated 5 out of 5 stars

It's exactly what I want

The product feels really nice to touch.
Just chilling out on a couch wearing it makes me feel safe and calm. It took a bit long to be delivered cuz I live in Japan, but it was worth the wait fr.

April 22, 2026
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Reply from Free the Sheep

Hi there,

Thank you so much for the lovely feedback—we really appreciate it.

Rated 5 out of 5 stars

Once Again!

Once again, the Eden hoodies have amazing quality and feel great! They ship pretty fast as well!

April 22, 2026
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Reply from Free the Sheep

Hi there,

Thank you so much for sharing that—we’re really glad you’re enjoying the Eden hoodies again! It means a lot to hear you’re happy with the quality and delivery speed.

Rated 5 out of 5 stars

Its nice and soft

Its nice and soft. It fits me just right along wiith it easily allowes me to play my games instead of having issues with my mouse and keyboard. It doesn't over heat me no matter how long i wear it, its like a comfy blanket to wear.

April 20, 2026
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Reply from Free the Sheep

Hi there,

We’re really glad to hear you’re enjoying it! Thank you for sharing your experience—it means a lot to us.

Rated 5 out of 5 stars

This hoodie is amazing!

This hoodie is amazing. It is so soft and the weight is great for anxiety. I like the poncho style so my arms aren’t restricted by sleeves. Looking forward to getting the full length hoodie next!

April 27, 2026
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Reply from Free the Sheep

We're happy to hear that you find the poncho hoodie so soft and comforting! It's great to know the weight is helpful for anxiety, and we appreciate your excitement about the full-length version. Thanks for sharing!

Rated 5 out of 5 stars

It’s solidly made

It’s solidly made, appropriately sized (at 6’2” it is not dragging on the ground or super short), has quality materials, slightly weighted. Much better than the “good enough” one I got in Amazon.

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you find our product to be well-made and appropriately sized. We appreciate you noting the quality materials and slight weighting. Thank you for your positive feedback!

Rated 4 out of 5 stars

It really gives the comfort

It's very comfortable and can actually makes you sleepy and cozy but the downside is that after a while it can get hot really fast. Recommend it on winter but not on summer

April 22, 2026
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Reply from Free the Sheep

We're glad you find it comfortable and cozy! We appreciate your feedback about it getting too warm. We'll consider this for future improvements to better suit warmer weather. Thanks for your review!

Rated 4 out of 5 stars

It was more than I expected

It was more than I expected, however the size I ordered for 5’11 and taller turned out to be larger than expected. I’m 6’0 and it was just way tooo material dragging the floor.

April 27, 2026
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Reply from Free the Sheep

We appreciate your feedback and are glad it exceeded your expectations. We're sorry the sizing was larger than anticipated for your height. Your comments will help us improve our size accuracy.

Rated 3 out of 5 stars

Love everything but the neck hole…

Love everything but the neck hole is……..snug. Every aspect is great and spectacular but us big boys with thick necks feels the tightness

April 20, 2026
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Reply from Free the Sheep

We appreciate your feedback! We're happy to hear you love everything else. We'll review the neck sizing to ensure a comfortable fit for everyone. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

far exceeded expectation on quality

far exceeded expectation on quality, will get plenty of use.

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that our product's quality surpassed what you expected. Thank you for letting us know you'll get plenty of use out of it!

Rated 5 out of 5 stars

Love the Eden!

Shipped super quickly. The Eden hoodie is amazing quality!! I use it every day.

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you're enjoying the Eden hoodie! We're so glad it arrived quickly and that you find it to be amazing quality. Thanks for your feedback.

Rated 5 out of 5 stars

Fantastic so far!

Spent only a few days with it, but so far it's been fantastic.

Outside of work, I've been using it almost non stop. Even as a blanket. It's just that convenient. (and yes, I have been washing it)

It's very cozy, seems well put together, covers most everything for my size (6'3") and the soft inside lining feels great! Definite recommend!

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you're having a fantastic experience! It's great to know it's so cozy and convenient for you. We appreciate you recommending it! Thanks for your positive feedback.

Rated 5 out of 5 stars

I love the softness and the weight.

I love the softness and the weight.

April 13, 2026
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Reply from Free the Sheep

We're happy to hear that you love the product's soft texture and comfortable weight; thank you for your positive feedback!

Rated 2 out of 5 stars

The three hoodies I purchased are sized…

The three hoodies I purchased are sized rather small. Every thing I own is XXL. These are more like xl. Why is the zipper on the wrong side?????

April 17, 2026
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Reply from Free the Sheep

Hi Kenneth,

Thanks for sharing your feedback, we appreciate you taking the time to let us know. We’ve already followed up with you via email regarding this.

We hope to hear from you soon so we can assist you further and help get this resolved.

Rated 5 out of 5 stars

Great product and comfy as heck

Great product and comfy as heck. Love it.

April 17, 2026
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Reply from Free the Sheep

We're so happy to hear that you find our product great and comfy! Thank you for sharing your positive experience with us.

Rated 3 out of 5 stars

Quality Eden hoodie

Quality Eden hoodie. The reason for 3 stars is because one of them had a stain. And loose string ends from the stitching. I may be nitpicking but these hoodies are not cheap. With that being said the overall quality seems well made. Another issue is the neck hole is too small and constructive. Also wish the hood was bigger. I ordered 2 Eden hoodies on sale. My son loves his. I am happy overall with mine.

April 13, 2026
Rated 5 out of 5 stars

Well made, better than an Oodie

Size was a little big but thats on me for not getting a smaller size. Very warm, well made, and shipped pretty quick

April 2, 2026
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Reply from Free the Sheep

We're happy to hear that you find it warm and well-made! We appreciate your positive feedback and are glad it shipped quickly. We know sizing can be tricky sometimes.

Rated 5 out of 5 stars

My hoodies arrived quickly and they are…

My hoodies arrived quickly and they are now my favorite things to wear around the house. My daughter loves hers too!

April 16, 2026
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Reply from Free the Sheep

We're happy to hear that your hoodies arrived quickly! It's wonderful that you and your daughter find them so comfortable to wear. Thank you for your positive feedback.

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