Freethought Internet Reviews 47

I've used these guys for the past decade and they have never let me down, the level of service and support has always been excellent! Many thanks!

I have been a customer with Freethought ever since they took over from TDM, so perhaps 20 years! They are the best hosting company that I have had the good fortune to use and I have tried a few of the larger hosting companies. Their hosting service never seems to fail and the general impression is one of a very technically competent organisation with very little bureaucracy. When I have had to raise a support ticket, they have gone the extra mile to ensure my issue was resolved, albeit it would be of my own making! They are a friendly, adaptable and conscientious organisation who fly the gold standard for hosting services. I would thoroughly recommend them to anyone who needs this type of service.

So grateful for the fast response and professional manner in which my mailbox issue was dealt with this morning. Also, the speed with which my upgrade was dealt with, in order to enable things to get running again. Thank you Freethought, you never fail to deliver. Very happy to recommend.

I have been hosting sites with Freethought Internet for many years and have experienced nothing but exceptional service. If ever I have a problem, which is very rare, they go far beyond the norm to help resolve it. With a recent issue, which it turned out was nothing to do with Freethought's servers, I received several detailed emails helping and advising me how to resolve the problem. In all outstanding service.

Switched over to this company and received and excellent service with regards to migrating and existing site from old host. Cannot fault the communication and prompt attention i received.

I, thankfully, stumbled across Freethought after my previous host merged with another company, and from my perspective that didn't go well. I was unable to access my domains and I stopped receiving emails.

I emailed Freethought and explained my problem and what I was looking for, and got into a friendly email exchange with Edward who didn't try to sell me anything, was clear, knowledgeable, reassuring, patient and very helpful.

Without hesitation I felt like Freethought is where my domains should be, and they did everything for me, including somehow extracting all my email forwarders and loading them at their end.

I do, without hesitation, recommend Freethought. If / when I expand, I will not waste time shopping around: Freethought will have my business.

(I do not work for them, know them personally, or have anything at all to gain from saying how great they've been for me.)

Fantastic price and even more fantastic service. They handled a complex migration for me smoothly and efficiently, and went above and beyond on a few issues. I liked their ethical stance to begin with, and ended up a total fan. Would give them more than five stars if i could.

I switched to Freethought for hosting Weight Escape and haven't looked back! The level of support has been superb - so responsive, rapid and effective. Turned out to be an excellent choice.

Since choosing Freethought for our webhosting we have been hugely impressed by the unquestioning rapid support both Edward & Kieran have given us at Warminster Conservative Club Ltd.
Transfer a domain..no problem!
Set up DNS records for mail purposes....no problem!
Countless support tickets answered, usually within a couple of hours.
Thank You Freethought.

Compared with my previous service providers (123reg and 1and1/ionos), those guys are much more helpfull, they have helped me to set up everything within less than 24h!!! Very educated and professional staff people. First time in UK I see real "professional" service here, first time I have spend money and I can say, it was worth any penny.

In my student times they seemed to offer the lowest price with LetsEncrypt support, and since then I stayed for the excellent customer support. No matter what stupid questions I come up with as I'm learning, they always care and are happy to discuss and help. Much appreciated!

Brilliant customer service — going above and beyond to help me move my hosting over to Freethought. And their ethical policy is brilliant. I'd recommend 100% to others — they're miles ahead of the two major hosting companies that I've used before.

These guys offer a great service, I highly recommend them as a hosting provider.

Immediate and first-class response to queries and requests for help.
Enthusiastic, technically proficient and willing to help.
Highly recommended – top class.

Been a client for years and have always been very impressed with their professionalism and response times. Nothing is ever too much and they are very patient. Excellent value for money. You will never get this great service from Go Daddy or Squarespace, 121 etc etc. Keep supporting your independents.

The guys in support have been responsive and helpful, ensuring the successful maintenance of my website, henrywillshercom. If you're starting up your won site and want the minimum of time to do it, they have all the templates and support. Thanks.

As a relative novice and having only needed a domain from Oct 2019, Freethought Internet Ltd very patiently helped me set up the domain registration and several associated email addresses. Mine is probably the smallest account type they operate and following a very minimal cost for the initial set up, the hosting only pays them around £36 per YEAR!
However, I feel I am treated with the same urgency and given the same respect as a larger account holder.
The mail server / access has never yet failed me and I would thoroughly recommend them to any potential customer, new or old / large or small.
A Lincoln-local, easy-to-get-hold-of company.
If you are Lincoln based....you should not be looking further than Freethought Internet Ltd.

Great company as well as individuals who care. They managed the migration process and made life really easy for me. Well recommended

I knew nothing about creating my own website and Freethought were so helpful when I got into difficulties. The customer service was so responsive. Thank you.

Our customer journey with Freethought has been nothing short of fantastic. Customer support is refreshingly responsive and helpful. The reliability of the hosting solutions is second to none.

Part of our business is web design and Freethought have allowed us to pass their excellent service on to our clients, who in turn are immensely happy!

What a refreshing change to have a hosting company that can offer top notch service and a friendly, responsive team.

Couldn't recommend them more.