Such a great company to work with. They answered my questions extremely quickly and were helpful and clear. And it's such a refreshing change from the previous larger and increasingly remote hosting c... See more
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Since choosing Freethought for our webhosting we have been hugely impressed by the unquestioning rapid support both Edward & Kieran have given us at Warminster Conservative Club Ltd. Transfer a d... See more
For small business owners, especially new ones like me, work never stops. Trying to setup a new website and email late at night, I ran into some difficulties. Logged a case and got a swift response fr... See more
Compared with my previous service providers (123reg and 1and1/ionos), those guys are much more helpfull, they have helped me to set up everything within less than 24h!!! Very educated and professional... See more
Company details
Information provided by various external sources
Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.
Contact info
4.6
Excellent
47 reviews
Hasn’t replied to negative reviews
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Great ethical choice. Impressive customer service.
If before I thought Freethought looked like and amazing ethical web host, now I am sure.
Their website is lit and the prices super convenient.
Moreover, I recently had to contact support and the customer service was impressive.
Special mention to Edward Dore, my personal hero.
November 2, 2020
Unprompted review
Exceptional people providing an OUTSTANDING service
I didn't think that companies like this existed any more. Freethought Internet's exceptionally competitive products come with OUTSTANDINGLY good customer support at the end of a phone line as standard!
I cannot rate this company highly enough.
The support line number is quickly answered by a knowledgeable, patient human being whose only wish, it seems, is to ensure that your questions are answered and any technical help is provided (typically "don't worry, I'll do it for you and I'll send you a link so you can see how to do it"). And if you send an email to support you can often expect a reply within the hour.
Incredibly, I had a support request sent at 9:30 pm on a Sunday night answered within minutes. I needed lots of help setting up a WordPress site from scratch with no WordPress knowledge or experience and no request for help was ever too much for this wonderful team of people really passionate about what they are doing.
And NO, they didn't pay me to write this review :)
October 28, 2020
Unprompted review
Support is excellent
Support couldn't have been more helpful. Quick, professional responses. Highly recommend.
September 15, 2020
Unprompted review
Poor customer service, Company number 05862996
Opposite to another review here, these two lads show intolerance faced with objectivity, and rely on their terms and conditions providing for their immediate termination of all services. There is no basis in law as a consumer, or b2b, for that conduct. Begs a legal challenge, but others may prefer to avoid!
May 10, 2020
Freethought are great..
Freethought are great... I’ve hosted my website with them for a number of years and never had a problem. Really affordable hosting and great customer service...
January 4, 2019
Unprompted review
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