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French Bedroom Reviews 

4,302
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional product quality, gorgeous furniture design, and remarkably fast delivery service that consistently arrives right on time. Consumers also appreciate the incredibly helpful customer support and friendly staff who consistently make online ordering smooth, easy, and pleasant from start to finish. Some reviewers were not happy with product colors, noting that items like bed sheets or home decor looked entirely different than advertised online. A few customers also mentioned receiving goods with unexpected defects or experiencing frustrating aftercare support when trying to resolve their problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as beautiful and... See more

Quality

Clients share positive opinions on quality, highlighting exceptional craftsmanship and beautiful materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting efficient and remarkably prompt arrivals.... See more

Service

Customers report widespread satisfaction and praise the truly outstanding service received throughout their... See more

Customer service

Consumers find customer service to be positive, highlighting outstanding personal care and attention from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luxurious and cosy, perfectly light summer sleeping purchase and just in time for all those heatwaves, liked it so much I bought three. Now I need a few dark green and navy ones for my winter colle... See more

Rated 5 out of 5 stars

Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't to... See more

Company replied

Rated 5 out of 5 stars

I ordered a bed and side tables to go into my new home. At the last minute my house purchase fell through and I had to cancel my order. From the moment I placed my order, through to the cancellation... See more

Company replied

Rated 5 out of 5 stars

Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed co... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Lighting Store
  5. Linens Store
  6. Mattress Store

About French Bedroom

Written by the company

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(4,302)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products and quick delivery

Beautiful products and quick delivery, thank you xx

July 17, 2026
French Bedroom logo

Reply from French Bedroom

Hi Gemma,

Thank you so much for taking the time to leave us your lovely review regarding your new Their Nibs x French Bedroom Navy Blue Toile Cotton Maxi Nightdress!

We're so pleased to hear that you were delighted with both your beautiful products and our speedy delivery service. It's always wonderful to know that everything arrived promptly and lived up to your expectations.

We truly appreciate your kind words and hope you adore your new nightwear!

Rated 5 out of 5 stars

Perfect

Just perfect bedding feels so soft can’t wait to put it on my bed.

July 17, 2026
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Reply from French Bedroom

Hi Simon,

Thank you so much for your wonderful five-star review regarding your new French Toile Berry Bed Linen Set!

We're delighted to hear that you're pleased with your new cotton sateen bedding and that you're looking forward to dressing your bed with it. There really is nothing quite like slipping into beautifully soft bedding at the end of the day.

We hope it brings you many cosy and comfortable nights, and we look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Great quality furniture and excellent…

Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed cover, cushions and 2 sets of drawers delivered and set up with zero issues. Quality of products is exceptional. Absolutely adore my new bedroom and have subsequently ordered the matching dressing table and stool. Highly recommend this company and their products. Also the white glove service is well worth the additional cost.

July 7, 2026
Unprompted review
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Reply from French Bedroom

Hi Fiona,

Thank you so much for taking the time to leave such a thoughtful review around your new Love Story Natural Upholstered Bed in Oatmeal Linen and matching 3-Drawer Chest of Drawers!

We're absolutely delighted to hear how pleased you are with both your furniture and your overall experience with us. We're so pleased that our team kept you informed and that everything arrived safely and was expertly installed by our expert delivery team.

It's wonderful to hear that you've already ordered the matching dressing table and stool - we're sure they'll complete your beautiful bedroom perfectly.

Thank you again for your kind recommendation. We truly appreciate your support and hope you continue to enjoy your furniture for many years to come.

Rated 5 out of 5 stars

Lovely Products

I recently purchased 2 small items of furniture which arrived on time and nicely packaged. They were very pretty and well-made so I decided to order a bed from French Bedroom. Again, my order arrived on time and very well packed and the delivery company set it up carefully and precisely where it needed to be. It's gorgeous and beautifully made, I'm very happy with my purchase.

July 3, 2026
Unprompted review
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Reply from French Bedroom

Thank you so much for your lovely five-star review.

We're delighted to hear that your first order impressed you so much that you returned to purchase the gorgeous Love Story Curved Rattan Bed and matching bedsides. It's wonderful to know that everything arrived safely, was carefully assembled in your home and that you're so pleased with the craftsmanship and finish.

Thank you for placing your trust in French Bedroom. We hope your new furniture brings you many years of comfort and enjoyment!

Rated 5 out of 5 stars

Beautiful French bed and mattress

Our beautiful bed and mattress were delivered very quickly. The quality of both items was excellent.

I would definitely recommend the French Bedroom company.

June 19, 2026
Unprompted review
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Reply from French Bedroom

Hi Lisa,

Thank you so much for your wonderful review.

We're delighted to hear that you're so pleased with both your beautiful new bed and mattress, and that everything arrived quickly. Knowing that the quality met your expectations means a great deal to us.

Thank you also for recommending French Bedroom. We truly appreciate your kind words and hope your new bedroom furniture brings you many restful nights ahead.

Rated 5 out of 5 stars

I am very pleased with my bed

I am very pleased with my bed. It’s beautiful as advertised and it arrived in time and customer services were very kind and professional when I liaised with them. I definitely recommend the company.

June 26, 2026
Rated 1 out of 5 stars

No customer communication

I placed my order, I haven’t been contacted or notified on delivery and when I should expect my items that where in stock.

July 3, 2026
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Reply from French Bedroom

Dear Hayley,

Thank you for taking the time to leave your review. We are sorry to read that you were disappointed with the communication surrounding your order.

Following our conversation on Monday 6th, we were pleased to arrange delivery of your in-stock items for the Wednesday, ensuring they reached you as quickly as possible. We have since also attempted to contact you to check that everything arrived safely and that you were happy with your order, but unfortunately we haven't yet been able to reach you.

Providing a high standard of customer care is extremely important to us, so we're sorry that your experience did not reflect the service we strive to provide. If there is anything further we can assist you with, or if there is any outstanding concern, we would be delighted to hear from you.

Rated 5 out of 5 stars

The quality of the bedroom furniture…

The quality of the bedroom furniture surpassed our expectations,and looks absolutely stunning. The furniture is very well packagedto prevent damage and all in all would have no problem placing orders with this company.
Many thanks to Connor for the brillaint service and arranging the order and delivery to N.Ireland.

July 3, 2026
Rated 5 out of 5 stars

Will buy again!

I am very pleased with my purchases I was not sure about the quality of one set of bedding but once washed and ironed it is lovely so I am so pleased I did not send it back. For the price I paid I am really pleased and my bed looks great. Along with a good, fast service I will definitely buy more.

July 3, 2026
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Reply from French Bedroom

Hi Patricia,

Thank you so much for your lovely five-star review.

We're delighted to hear how pleased you are with your new bedding. We know ordering online can sometimes feel like a leap of faith, so it's wonderful to hear that the quality exceeded your expectations and that your bedding has washed beautifully.

It's especially lovely to know that you'll be returning to shop with us again. We truly appreciate your support and look forward to welcoming you back to French Bedroom very soon.

Rated 3 out of 5 stars

The bed is lovely / really good looking…

The bed is lovely / really good looking bed and exactly how I’ve imagined it. It is also really easy to assemble. I’ve done it myself and I’m only mid age woman. The reason I’m giving three stars is because the bed , the wood , is very squeaky since day 1. Other wise would be perfect. And it is properly done - no gaps etc

June 26, 2026
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Reply from French Bedroom

Dear Nina,

Thank you for taking the time to leave a review.

We're delighted to hear that you love the look of your bed and that it matched exactly what you had envisioned. We were especially pleased to read that you found it straightforward to assemble on your own!

We are, however, sorry to hear about the squeaking you have experienced. This certainly isn't something we would expect, particularly from a newly assembled bed, and we'd love the opportunity to investigate this further with you. In many cases, a squeak can be caused by a simple adjustment, but we'd like to understand exactly what's happening and help find a solution.

As we haven't been contacted about this previously, please do get in touch with our Customer Experience Team (bonjour@frenchbedroom.co.uk) at your convenience. We'll be very happy to discuss the issue and do everything we can to help.

We look forward to hearing from you.

Rated 5 out of 5 stars

Gorgeous products; exceptional customer care!

“My story with French Bedroom began after purchasing my dream home and searching for the perfect French-style furniture for my master bedroom. I originally had my heart set on a genuine antique French bed, but after several months dealing with antique merchants and not finding quite the right piece, I kept returning to French Bedroom. Whilst not antiques, their furniture was by far the most beautiful and highest-quality French-inspired furniture I came across.

I eventually chose pieces from the Lit d’Amour range and eagerly awaited delivery. Unfortunately, when the furniture arrived, several items were damaged. It was a genuinely disappointing experience, particularly after such a long wait, and even the delivery driver felt the condition of some pieces were not acceptable for delivery. I decided not to accept any of the furniture and asked for it all to be returned.

What happened next is the main reason I am writing this review.

Kai, who had been helping me throughout the sales process, contacted me immediately to apologise and discuss the available options. She completely understood my concerns and, without hesitation, arranged a full refund, which arrived promptly. Although I was disappointed by the initial delivery, the care, professionalism and genuine empathy shown throughout the situation left a very positive impression.

I then resumed my search for the perfect French-style bedroom furniture. However, no matter how many alternatives I considered, I kept finding myself drawn back to French Bedroom. Time and again, the pieces I loved most were theirs.

Several months later, I decided to contact Kai again and give the company a second chance. Throughout both purchases, the level of service and attention I received was exceptional. My only concern had been the condition of the furniture upon arrival, but Kai explained that French Bedroom had made significant improvements to their warehousing and delivery processes and reassured me that everything would be handled to the highest standard.

I am delighted to say that it was.

I now have the most beautiful Tea and Chantilly bed paired with pieces from the Gustavian White range, creating exactly the soft, romantic French-style bedroom I had envisioned. The quality of the furniture is outstanding, and the finished room is everything I hoped it would be.

No company is judged solely by whether things ever go wrong; what matters is how they respond when they do. French Bedroom turned a disappointing first experience into an excellent second one, and I am absolutely delighted with both the furniture and the service I ultimately received.”

April 1, 2026
Unprompted review
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Reply from French Bedroom

Thank you so much for taking the time to share your experience so openly and thoughtfully, we truly appreciate your heartfelt review.

We won't pretend it was easy to read the first part of your story, as we know how disappointing that initial experience was for you. However, we are incredibly grateful that you chose to share the full journey, including the steps that followed. Whilst we never want a customer to experience problems, we believe it is important to be judged by how we respond when things don't go to plan, and we're so pleased that we were able to restore your confidence in us.

We were especially touched by your kind words about Kai. Providing thoughtful, personal service is something that means a great deal to our team, and she will be absolutely delighted to know that her support, care and commitment made such a positive difference throughout your journey with us.

It has been a genuine pleasure to be part of your search for the perfect French-style bedroom, and we couldn't be happier that you ultimately found exactly what you were looking for. Knowing that your Tea and Chantilly bed and Gustavian White furniture have helped create the soft, romantic space you envisioned for your dream home is wonderful to hear.

Thank you again for your honesty, patience and trust. It means the world to us that you chose to return to French Bedroom, and we hope you enjoy your timeless bedroom for many years to come.

With our warmest wishes,

The French Bedroom Team

Rated 5 out of 5 stars

Happy with the product.

Happy with the product.

June 19, 2026
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Reply from French Bedroom

Thank you for leaving us a 5* review regarding your new Madison Antique Brass Table Lamp, Stuart!

We're delighted to hear that you were pleased with your new lamp and hope to welcome you back in future.

Rated 5 out of 5 stars

I have had great experience with French…

I have had great experience with French bedrooms. I am quite happy with the quality product/ bed I have purchased from French bedrooms and the service I have received was excellent. I would definitely recommend.

June 26, 2026
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Reply from French Bedroom

Thank you for your kind and thoughtful 5* review, Ismail!

We're thrilled to hear you adore your Palais de Versailles Luxury Gold Upholstered Bed and that the service you received along the way matched up to the quality of the bed frame. Purchasing a new piece of bedroom furniture is such an investment; we're passionate about providing award-winning service throughout this exciting journey! We hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

Beautiful quality furniture

Beautiful quality furniture. Truly an heirloom piece. Very happy.

June 12, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us a 5* review, Karen!

We couldn't be happier to hear that you adore your new furniture, we design everything locally in Sussex to be passed down through generations. We hope you enjoy your new bedroom furniture for many years to come!

Rated 5 out of 5 stars

I purchased a very beautiful chandelier…

I purchased a very beautiful chandelier and I was extremely pleased with the delivery that was perfectly scheduled. Unfortunately I had totally miscalculated the sizing!!!! I had to return the item, and I have to say the Customer Service was brilliant, thankyou. I will measure more accurately next time !

June 18, 2026
Unprompted review
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Reply from French Bedroom

Thank you for your kind and thoughtful 5* review, Mary!

We are so delighted to hear that, despite the Midsummer Night's Dream Rustic Metal Chandelier being too large for the intended space, you would still return to us in future! We're proud of the customer service our excellent team provide and we're so happy to hear you experienced this too! We hope to welcome you back in future, Mary!

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good communication and I'm really happy with my new bedspread!

June 10, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us a wonderful 5* review, Kate!

We're delighted to hear that you adore your new bedspread, and that it arrived quickly after you placed your order! We'll be happy to help in future for any bedroom furnishings you may need!

Rated 5 out of 5 stars

Simple to order online

Simple to order online, and delivered when promised.. very pleased with the quality of my purchases. 100% would recommend French Bedroom….

May 29, 2026
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Reply from French Bedroom

Thank you for your kind and lovely 5* review, Jane!

We couldn't be happier to receive your thoughtful review - from ordering online to the quality of the items you've received, we're pleased that your experience with us has been simple, easy, and impactful!

We hope you're adoring your Love Story Curved 3-Drawer Chest; a timeless and stunning piece which we're sure will look gorgeous in your room. Please don't hesitate to reach out to us if you need anything in future!

Rated 5 out of 5 stars

Beautiful throw

The throw is beautiful but could have been a bit bigger but i love it
Excellent quality

June 5, 2026
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Reply from French Bedroom

Thank you for taking the time to provide feedback around your gorgeous new Felia Blue Kantha Throw, Joan!

You have chosen a timeless piece; the hand-stitched detailing throughout the throw makes it a truly special one.

We're delighted to hear you love it and appreciate your feedback regarding the size. Thank you once again for your kind words about the quality, we hope it brings beauty and comfort to your home for many years to come.

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