Frenchiesltd Reviews 8

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Looks good feels great

You got my item to me when you said you would my jumpers are lovely fit just right feel warm and gentle to the touch thank you

October 12, 2023
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Reply from Frenchiesltd

Dear Mr Bowring,

Thank you for your kind words. We are so glad that you are loving our jumpers and we appreciate your support.

The Frenchies Team

Rated 1 out of 5 stars

Order not arrived and can’t contact anyone

Unfortunately the order i paid for and paid extra for 1-2 days shipping still hasn’t arrived 7 days after placing my order,
I have used their “chat to us” button on their contact us page 3 times, used the email facility twice and also sent an email enquiry as a reply to my original order confirmation email,
I have purchased from Frenchies 3 times before and never had any problems,
unfortunately there is no phone number available to call them, not very good this time.

August 15, 2022
Frenchiesltd logo

Reply from Frenchiesltd

Dear David,

My sincere apologies for the inconvenience caused to you. We have looked into this for you and it seems that on this rare occasion there were some issues with the courier. A replacement has been sent out to you. We hope that you will continue to shop with us and enjoy our products that we so much love.

The Frenchies Team

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