Frequency Precision Reviews 

Excellent, speedy, helpful communication. Excellent company, highly recommended.

The battery cover on the fob for my brothers epilepsy sensor got lost whilst he was in hospital. I rang the company to purchase the part and received excellent customer service from the lovely man who answered the phone. He offered to send the part free of charge through first class post. I was so pleased to be the recipient of such good service. Thank you

As always, Frequency Precision were very helpful and knowledgeable. Our issue was sorted out very promptly. Excellent service.

Absolutely excellent service from Oliver. Sorted everything out in super fast time!

Excellent customer service and support. Easy to install and a great product. Does exactly what it says!

Excellent delivery and email to ask for name if required 👍

So helpful, kind, supportive and an amazing product for my daughter .
Thank you!

Really fast delivery. Quality product.

Quick response to my request, everything does exactly what I asked to do

Was what I wanted and arrived quickly, not tried it out yet

Huge thanks to Arthur, Ollie and Tom who went out of their way to help with every step of purchase/set- up of device. Cannot recommend this company highly enough!!

Very helpful when I called with query on item. Rapid delivery.

Buying a Pressure monitoring mat online is a major task if you have no idea how they work or what you need to do to install them.
Having contacted a number of companies to ask if their product would work with an Air Flow Pressure Mattress and getting a "it might" answer in many cases, I came across this company and spoke to one of the owners (Chris) who was very convincing that it would so I decided to pursue my research into this companies product and having discussed it with some carers who would be responsible for working with it I gathered a number of Questions that needed some reassuring Answers.
So once the decision was made to try out this system I made contact again with the company to clarify some of the issues raised.
I made contact with Arthur who was a pleasure to speak to as he knew everything about the product and spent time explaining how and why the system worked and why it was so good.
His help was so reassuring that fears of remote purchasing were put well aside, and the order was placed.
Very quick delivery and now we are just going through the confidence building part of using the system. Having something that once set up is silent for most of the time is a bit unnerving.
Is it working!! - Lets hope it is and there have been NO seizures for it to alert us too?

It was simple to set up once you have allowed the required time for it to stabilise in its new site.

A company that believes in telling the customer the facts and helps the customer make the right decisions.
THANK YOU

I opened the box, followed the simple instructions and the base station linked up straight away. Dowloaded the app using the QR code and the mobile phone set itself up. In less than 15 minutes everything was up and running.

Very informative, and responded immediately to all queries. Product arrived within 3 working days.
Great service

Excellent service and product arrived safely in one day as expected 😀