Frequency Precision Reviews 

302
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The service I received was amazing and they were so helpful explaining how to use the product and even went out there way to come out to me and show me how to use it outstanding. Definitely recommend... See more

Rated 4 out of 5 stars

The sensor mat with remote pager which i ordered arrived the following day. it works well. However i think the item is grossly overproced, a great pity as people requiring such mats have one reason al... See more

Company replied

Rated 5 out of 5 stars

After trying several different alarm pendants for my 90yr old mother we are so pleased to have discovered Frequency Precision. She is quite deaf and with arthritic hands has found others hard to press... See more

Company replied

Rated 5 out of 5 stars

We purchased the door sensor with mobile phone alert and 3 additional sensors so we can be instantly informed if my elderly mother decides to go wandering at night. James was very helpful explain... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. also in
  3. Disability Equipment Supplier

Written by the company

Safe, Reliable, Technology to Assist Carers. Effective Pressure Mat telecare for hospitals, nursing homes and home carers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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4.5

All reviews

(302)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly helpful staff who really helped us a lot …

Incredibly helpful staff who really care about what they do. Helped us a few years ago and recently helped us reconfigure what we have to work in different circumstances rather than persuade us to buy a new item. Also delivered an extra bit of kit we did need really promptly. Great company and great service!

March 30, 2023
Rated 5 out of 5 stars

Excellent!!

Next day delivery was exceptional in these days of postal strikes and so easy to get working. Once inflated connection to the control box was so simple and easy to set the pager. Does what it says on the paperwork.

September 29, 2022
Rated 5 out of 5 stars

The emergency button came promptly and…

The emergency button came promptly and it does what it's supposed to do. No emergency yet but the alarm went twice when it sensed a fall thigh it might just have been a strong movement but could talk through it so knew everything was alright. Can also take photos remotely and make sure grandad is Where he is supposed to be which is also reassuring.

May 12, 2022
Rated 5 out of 5 stars

Good service

May 8, 2022
Frequency Precision logo

Reply from Frequency Precision

We’re very grateful for customers like you and hope you stick with us for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time.
Kind regards,
Kenan

Rated 5 out of 5 stars

We purchased a personal tracker from…

We purchased a personal tracker from this company for my husband who had a stroke but goes out on his mobility scooter but needs to be tracked at all times
I dealt with Tom Dwyer who set it all up for me ( I am a techno phobe pensioner . He couldn’t have been more helpful and patient. Nothing was to much trouble.
Pity that there are not more people like Tom in customer service.
The tracker is brilliant the app shows me exactly where he is when he’s out and about and he can just press the sos button if he needs to call my phone as he would not be able to use a normal phone.
I highly recommend this company and in particular Tom Dwyer

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

One button phone

Bought for my elderly father, gives him confidence when he goes out. Great product, easy to use, all set up when you receive it. Does what it says. Good customer support.

April 1, 2022
Unprompted review
Rated 4 out of 5 stars

A wrong rectified…

After initially supplying the wrong item and not responding to my first call the company came good, as promised, with a next day delivery and apology.

March 27, 2022
Rated 5 out of 5 stars

Great products at a competitive price

Great products at a competitive price, fast shipping and good communication. Highly recommend. We use the paging system within a health centre to alert staff when a member requires assistance at reception. Reliable, easy to use with a good range.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

A life saver!

Just wanted to say thank you very much for the extra information and assistance your company has provided not only pre purchase but also after purchasing the seizure alert mat. We were having trouble getting the sensitivity level just right for my 3yr old granddaughter who only weighs 40lbs, and with one email from your company you explained in more detail what we needed to do. She had a seizure in the middle of the night and the mat alerted her parents right away and they were able to get right in to her, watch over, and assist her during the Tonic-Clonic seizure.
I cant stress enough how much I appreciate your companies assistance
Jennifer Molden

March 9, 2022
Unprompted review

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