Decided to give this place a second chance so did a re-order on 19th Jan 2026 and paid extra for DHL which stated 5-7 days at the time to Europe now they have changed it to 2-3 weeks. The items did ar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The 6 jars of jam arrived safely. They came in 2 packages at slightly different times, so at first I thought only half of the order had been sent. I sent an email to fresh-store.eu, but didn't hear... See more
I ordered 3 boxes of tea, and they all arrived intact. They also threw in 2 extra sachets of other types of tea. One thing to note, I don't know which courier they use but they are quite slow (hence... See more
Company replied
I found at last this store online, which sells the perfume by Priscilla Presley at a far more cheaper price than for instance Ebay. Although tax must be paid, I got this lovely perfume at a reasonable... See more
Company replied
Company details
Written by the company
fresh-store.eu – your drugstore, cosmetics and candy online shop with over 15,000 items. Discover more than 700 brands from manufacturers around the world. We are shipping worldwide without a minimum order value with experienced logistics partners such as Post, DHL, DPD and others. Choose from all common payment options such as Paypal, direct debit, credit card and bank transfer.
Contact info
41 Temple Street, F91V8XE, Sligo, Ireland
- shop@fresh-store.eu
- fresh-store.eu
4.0
Great
699 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lays Strong chicken wings
Bought chips that aren't sold in my country. Got everything I paid for in two boxes. Although delivery time was quite long.
May 7, 2025
Excellent service and very fast…
Excellent service and very fast delivery. I will buy from them again !!!!
June 19, 2025
Unprompted review
My experience was lovely
My experience was lovely, I’ve ordered a hair cream and it got delivered pretty quickly. They also put two Meßmer teas in for me (as a gift), which was really sweet. I recommend this store and definitely gonna buy more stuff there in future
May 6, 2025
My order was nicely packed and shipped…
My order was nicely packed and shipped to Greece on time!
May 29, 2025
Unprompted review
Good Bay
Fair offer, excellent products, fast delivery, everything went smoothly. I Recommend.
May 9, 2025
No surprises!
The package arrived as expected... no surprises. Seller kept us informed as to order status and shipping progress. We would repeat with this seller.
May 9, 2025
I haven't received my order
May 9, 2025
Excellent service and speedy delivery…
Excellent service and speedy delivery from Germany
June 4, 2025
Unprompted review
Bad describing of the product lead me…
Bad describing of the product lead me to purchasing wrong product.
May 7, 2025
Reply from fresh-store.eu
Dear Olga, can you explain what bad describing is on the candies you bought please?
https://www.fresh-store.eu/food/21668-nestle-haslerky-sour-cherry-90-g-8593893750319.html
Tha name is correct, picture is correct and description is correct.
Thank you
Best Regards
fresh-store.eu team
Lactose free chocolate heaven
Love being able to get my favourite German lactose free chocolate all the way in Australia. Some items have been out of stock for a long time, so the selection has been a little limited lately
June 4, 2025
Unprompted review
Reply from fresh-store.eu
Dear Luke, we’re so happy to have you as a customer. You’re welcome to come again anytime.
Best Regards
fresh-store.eu team
Reply from fresh-store.eu
Dear Jasmina,
thank you for the 5-star review! We’re here to serve you anytime.
Best Regards
fresh-store.eu team
5 star service
Excellent communication
Perfect service
Item perfect quality
5 star service
June 2, 2025
Unprompted review
Reply from fresh-store.eu
Dear customer,
we really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Best Regards
fresh-store.eu team
RR946374193PL
Good day. I wanted to express my deep gratitude to your store. I received my order and it is beautiful. Thank you very much 😊
Olha Tryus
May 30, 2025
Unprompted review
Reply from fresh-store.eu
Dear Olha,
thank you for the 5-star review! We’re here to serve you anytime.
Best Regards
fresh-store.eu team
5 deodorant sticks valid only for 1.5 months
I bought 5 deodorant sticks and when I got them they all were almost expired: were valid only for 1.5 months.
Sorry, but I'm not gonna use them so quickly.
And when I tried contacting them by email (they suggest to write them an email in their website in such a cases), they haven't replied to any of my emails.
Will never buy again here.
May 11, 2025
Unprompted review
The products arrived on time and a good…
The products arrived on time and a good condition. The price was good.
May 15, 2025
Unprompted review
Reply from fresh-store.eu
Dea Michael, we really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Best Regards
fresh-store.eu team
positive experience
Fast shipping. Pleasantly surprised about SMS notification of package.
Received products as described. Only positive experience for my first order.
May 7, 2025
Unprompted review
Reply from fresh-store.eu
Dear Damjana,
thank you for being our customer and leaving us a wonderful 5-star review.
Best Regards
fresh-store.eu team
Expired products
I ordered two self-tanning lotions, and both have expired since January 2025. I have contacted customer service multiple times and received no response. I will never buy from you again.
April 11, 2025
Reply from fresh-store.eu
Dear Sarah, we apologize for this mistake. We refunded your order.
Best Regards
fresh-store.eu team
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