We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my... See more
Company replied
great communication, and quick response times. The quality of products is great; I just wish there were more options for few/no minimum orders! Super easy to bring any design to life, and they also ha... See more
Company replied
Sizing is a little small, but other than that, nice shirt
Company replied
Company details
- Custom T-Shirt Store
- also in
- Clothing Store
- Digital Printing Service
- Men's Clothing Store
- T-Shirt Store
- Women's Clothing Store
About Fresh Prints
Written by the company
Merch shouldn't be the hard part of your job. That's where we come in.
Fresh Prints is a custom apparel company based in New York City. We've been doing this since 2009, when a few college students figured out how to make great merch without the usual headaches. Today we work with teams and companies worldwide, and the mission hasn't changed: make merch easy, make it good, make you look great doing it.
Here's what we handle so you don't have to. Design, printing, and everything in between: tees, sweatshirts, bottles, and whatever else your team will actually want to wear. No confusing process. No chasing quotes. No merch that ends up forgotten in a drawer.
You get a partner who knows what works and tells you straight. We'll guide you to the right picks, keep things moving, and deliver quality that holds up. That's why teams, schools, and companies keep coming back.
We're also an officially licensed vendor through Affinity Licensing and the Collegiate Licensing Company, so everything's above board and ready to go.
Good merch shouldn't break the bank or your schedule. Let's make something your team will actually keep.
Contact info
New York, NY, 10001, New York, United States
- +1 (929) 565 - 6850
- hi@freshprints.com
- freshprints.com
4.5
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality shirt
Good quality shirt. Bright colors for the tie-dye.
October 16, 2026
Unprompted review
Very disappointing experience
Very disappointing experience with Freshprints. The original school spirit wear order form failed to collect basic student/classroom information, so parents were later asked to complete a separate form to help Fresh Prints reconcile its own orders. I completed that promptly, yet my son’s order was still not fulfilled when the rest of the school received theirs. His younger sister received her shirt, while he did not, which was especially upsetting for him.
I then had to follow up again to find out what happened and when his order would actually be delivered.
For merchandise that is not inexpensive, parents should not have to spend additional time fixing gaps in the vendor’s ordering process and then chase down missing fulfillment as well. Very poor execution and customer experience.
October 8, 2026
Unprompted review
Evans merch review
I went through a rep for the company and they were quick and efficient in making mockups and ordering the merchandise and I got every piece delivered in a timely fashion
September 29, 2026
Unprompted review
Freshprints is a joy to work with
Freshprints is a joy to work with - great communication and easy to work with!
October 2, 2026
Unprompted review
Cute but the sizing was a little…
Cute but the sizing was a little different than the samples you provided.
October 10, 2026
Unprompted review
Quality was very good and design turned…
Quality was very good and design turned out great!
October 21, 2026
Unprompted review
It was good that they got to help me…
It was good that they got to help me with my last order that got ruined and sent me new ones!
September 25, 2026
Unprompted review
Great support and results
Great support and results. The product was good quality as well and the design came out as how I designed it. Great communication throughout process as well.
September 18, 2026
Unprompted review
Reply from Fresh Prints
Happy to hear this! Thanks so much, DEM!!
Working with FreshPrints was a joy
Working with FreshPrints was a joy! We had a last minute change done before the order was delivered and freshprints handled it like professionals. And the design and product were also amazing.
October 19, 2026
Reply from Fresh Prints
Thanks so much for your review, OAS!! Means a lot to us.
My hoodie is incredible
My hoodie is incredible, I am so happy with it and it came in sooner than expected! Amazing quality as well.
October 18, 2026
Unprompted review
Reply from Fresh Prints
Love that you loved it, Kristin! TYSM!!
Qualityw is. Not good , die looks sticky and hard I dodo not wash yet may it will mess my cloths let see im afraid
Qualityw is. Not good , die looks sticky and hard I dodo not wash yet may it will mess my cloths let see im afraid.its seems over price
October 18, 2026
Love my new sweatshirt and tshirt
Love my new sweatshirt and tshirt. Embroidery is beautiful
October 17, 2026
Unprompted review
Reply from Fresh Prints
YAYYY! Thanks for the review, Jackie! <3
We got exactly what we ordered and…
We got exactly what we ordered and there weren’t any hiccups.
October 9, 2026
Unprompted review
Reply from Fresh Prints
Glad to hear, Jacob!! Thanks for doing business with us.
Pre-Dental Club Quarter Zips with Fresh Prints
The experience working with Fresh Prints was phenomenal. We initiated contact with an intern, and then a professional. Even a zoom was set-up to discuss how we could get our merchandise on time, and to the quality which we preferred. Fresh Prints is an accommodating company, and I will be purchasing again once the opportunity arises. The product was complimented for it's thick material, and clean embroidery. Our club organization made history with receiving the nicest quarter zips made!
September 25, 2026
Unprompted review
Reply from Fresh Prints
AWWWW <3 Rebekah, this made our day!! So happy the quarter zips turned out that good! Thank you so much for the love!
Great service!
All the representatives I worked with were very accommodating and answered timely. Very happy with the service and products we received although I did have some issues hitting MQOs unfortunately.
October 8, 2026
Unprompted review
Reply from Fresh Prints
Allison, so glad you had a good experience with the team and loved the products! Totally hear you on the MOQ piece too - thanks for calling that out <3
It was a little confusing to get what I…
It was a little confusing to get what I wanted across, but when that was figured out, you all were very efficient in getting the sweatshirt done and delivered.
October 7, 2026
Reply from Fresh Prints
Thanks for sticking with us through the back-and-forth, Brooke. Glad we got there in the end and could get your sweatshirt done and delivered quickly :))
Super incredible customer service
Super incredible customer service! Our hats turned out perfectly, and the quality is great :)
September 30, 2026
Unprompted review
Reply from Fresh Prints
YAAAAAYY <3 So glad to hear!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.