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Fresh Prints Reviews 

93
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the products, noting that the soft materials feel comfortable and the custom graphics match their expectations perfectly. Consumers also appreciate the exceptionally helpful support team, who guide them through custom options and make the overall ordering process smooth and easy. Some reviewers were not happy with the sizing, mentioning that items sometimes felt too small, stretched out easily, or differed noticeably from the provided samples. A few people also noted occasional delivery delays or unexpected fulfillment hiccups experienced during their busy ordering periods.

What people talk about most

Product

Clients share positive opinions on product quality, praising the soft materials, amazing designs that match... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the thick materials, clean... See more

Order

Users describe positive interactions with order processes, frequently highlighting helpful representatives,... See more

Staff

Customers expressed great satisfaction with the staff, frequently mentioning that representatives were very... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great communication and a seamless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit

Company replied

Rated 5 out of 5 stars

I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my... See more

Company replied

Rated 4 out of 5 stars

great communication, and quick response times. The quality of products is great; I just wish there were more options for few/no minimum orders! Super easy to bring any design to life, and they also ha... See more

Company replied

Rated 4 out of 5 stars

Sizing is a little small, but other than that, nice shirt

Company replied



Company details

  1. Custom T-Shirt Store
  2. also in
  3. Clothing Store
  4. Digital Printing Service
  5. Men's Clothing Store
  6. T-Shirt Store
  7. Women's Clothing Store

About Fresh Prints

Written by the company


Merch shouldn't be the hard part of your job. That's where we come in.

Fresh Prints is a custom apparel company based in New York City. We've been doing this since 2009, when a few college students figured out how to make great merch without the usual headaches. Today we work with teams and companies worldwide, and the mission hasn't changed: make merch easy, make it good, make you look great doing it.

Here's what we handle so you don't have to. Design, printing, and everything in between: tees, sweatshirts, bottles, and whatever else your team will actually want to wear. No confusing process. No chasing quotes. No merch that ends up forgotten in a drawer.

You get a partner who knows what works and tells you straight. We'll guide you to the right picks, keep things moving, and deliver quality that holds up. That's why teams, schools, and companies keep coming back.

We're also an officially licensed vendor through Affinity Licensing and the Collegiate Licensing Company, so everything's above board and ready to go.

Good merch shouldn't break the bank or your schedule. Let's make something your team will actually keep.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

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Asks customers to review

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Replied to 55% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(93)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Katie Kelly - Beta at Maryland

The employee who helped us out, Katie, was incredibly responsive and helpful. She was quick to get back to us and had no issues going above and beyond to handle our sometimes demanding requests. Great experience overall

August 20, 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

This is so great to hear! Katie will love this shoutout. Thanks so much for sharing <33

Rated 5 out of 5 stars

So easy even the dads can use

My daughter worked with you to come up with the design and give everyone access to purchase and it was very simple

August 26, 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Love to hear this, Porter!! So glad the design and ordering process felt easy for you and your daughter. Thanks so much for sharing 💙

Rated 5 out of 5 stars

Great!

Design experience was easy with my contact person. Product came as I expected.

September 10, 2026
Fresh Prints logo

Reply from Fresh Prints

Yolanda, so glad to hear this!! Thanks so much for taking the time to share this with us. :))

Rated 1 out of 5 stars

Double charged and won’t refund the…

Double charged and won’t refund the second charge

July 31, 2026
Fresh Prints logo

Reply from Fresh Prints

Michael, really sorry about this. Being charged twice is incredibly frustrating. Please send us your order details at hi@freshprints.com or give us a call at +1 (929) 565-6850 so our team can look into it and get this sorted for you.

Rated 5 out of 5 stars

Such a great company to work this

Such a great company to work this, very helpful employees!

August 20, 2026
Fresh Prints logo

Reply from Fresh Prints

Hi Rukhshona! Love to hear this!! So glad our team could make it a great experience. Thanks for showing us some love 💙

Rated 2 out of 5 stars

the shirts were cheaply made and when u…

the shirts were cheaply made and when u put them on the ripped and stretched out.

August 23, 2026
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Reply from Fresh Prints

Micah, we’re sorry to hear you had a disappointing experience. We’d really like the opportunity to look into this and help. Please reach out to us at hi@freshprints.com or +1 (929) 565-6850, and our team will take it from there.

Rated 5 out of 5 stars

Fraternity Rush Shirts

Aadarsh was awesome! Very helpful, responsive, and gave a large selection of designs

August 16, 2026
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Reply from Fresh Prints

Thanks so much, Drew!! Aadarsh will be thrilled to hear this. So glad we could help with your rush shirts! 🙌

Rated 5 out of 5 stars

Erin Sakolosky assisted me with my…

Erin Sakolosky assisted me with my order and she was fantastic. She has great ideas and excellent customer service. Our order arrived earlier than anticipated and we are so pleased with it. We will definitely order through her again!

August 5, 2026
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Reply from Fresh Prints

Aaaa, this made our day! Erin's the best – we'll be sure to pass this along. Can't wait to work with you again, Stacy! :)

Rated 2 out of 5 stars

I ordered different sizes than I…

I ordered different sizes than I received

August 12, 2026
Fresh Prints logo

Reply from Fresh Prints

Hey Katie! So sorry about the sizing mix-up! That's definitely not what should've happened.

Please shoot us a quick message at hi@freshprints.com, and we'll get the right sizes out to you or refund you – whatever works best for you. And don't worry about return shipping, that's on us.

Rated 5 out of 5 stars

Nas is a great sales rep

Nas is a great sales rep. He responds to emails quickly and is so friendly.
Our orders are always perfect.

August 4, 2026
Fresh Prints logo

Reply from Fresh Prints

Thank you so much for the kind words, Laura!! We'll be sure to pass this along to Nas - glad to hear your orders have been spot on.

Rated 3 out of 5 stars

I was frequently stressed about my work…

I was frequently stressed about my work load, having too many or too little clients, and lack of response from clients.

May 3, 2026
Fresh Prints logo

Reply from Fresh Prints

Thank you for your honesty, Laken, and we're sorry to hear the workload and client responsiveness made things stressful. This kind of feedback matters to us and we're taking a close look at how we can better support our CMs going forward. We'd welcome the chance to talk more if you're open to it! Feel free to reach out anytime.

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