Freshskin Beauty Ltd. Reviews 

2,824
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and value of the products, including essential oils and skincare gels, noting their effectiveness and natural properties. Many people appreciate the efficient ordering process, secure packaging, and prompt delivery services, often receiving items quickly and in good condition. The company's website is frequently highlighted as easy to navigate, contributing to a smooth overall shopping experience. However, some customers also noted receiving products that did not match descriptions, such as oils with incorrect scents or colors, or items that appeared to be old or gone off. Additionally, a few people experienced issues with delivery, including parcels left at incorrect addresses or missing items, and reported difficulties with communication when trying to resolve these problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality, value, and range, with many praising... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and prompt arrival of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as prompt, efficient, and consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more

Rated 5 out of 5 stars

First time ordering from Freshskin Beauty after a recommendation from a lady who uses their products for her own natural skin care range. I am really happy with the quality & price of the lavender es... See more

Rated 5 out of 5 stars

Had some questions to ask about a product on their website so I emailed them and received quick replies (I was surprised as its a Sunday so wasn't expecting a reply till Monday to Tuesday) Paul was... See more

Rated 5 out of 5 stars

Very happy with all the oils I ordered.All good value, packed carefully and posted promptly. Particularly pleased with rose oil as despite it being a fragrance rather than an essential oil, has a love... See more


Company details

  1. Aromatherapy Supply Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier
  4. Massage Supply Store

About Freshskin Beauty Ltd.

Written by the company

Since 2010, Freshskin Beauty have been supplying premium natural health and beauty products to individuals, hobbyists and wholesale customers who seek the best essential oils at cheap prices.

From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.

We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.

From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.

As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.

We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.

As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.

Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.

Thanks for dropping by.

The Freshskin Beauty team.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,824)

174 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered Augeo for my reed diffusers…

I ordered Augeo for my reed diffusers from Freshskin Company and couldn’t be more impressed. The delivery was incredibly quick, and everything arrived securely packaged with great care. The quality of the product is excellent, and the whole experience was smooth and professional from start to finish. Highly recommended!

June 24, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

FresFANTASTIChskin have an enormous range of…

Freshskin have an enormous range of oils....in lots of sizes.....super service....and super fast delivery. A fantastic business, worthy of all the good praise they receive

June 24, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Always an excellent range of products…

Always an excellent range of products to choose from. Quick and efficient delivery and great quality! I've been ordering from Fresh skin for years now and they don't disappoint.

May 27, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

I love the coconut wax

I love the coconut wax, it was the missing ingredient in my perfect blends, I will keep coming back for more… thank you 🥰

May 29, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

I always use Fresh Skin oils…

I always use Fresh Skin essential oils as they smell spot on to what they should be unlike others. It's great for diffusers to make the room smell gorgeous. I also use the peppermint and the cedar oils mixed with water in a spray to deter rats. It does seem to be working!

June 2, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Great quality!

Really easy to find just what you're looking for. Great quality oils and affordable prices. I like that you can buy small quantities to try out before you commit to a larger size. Delivery is quick and free, with no minimum spend. That is very rare nowadays! Great service all round!

May 29, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Palma Violets fragrance oil,

i am very pleased with my purchase of parma violets fragrance oil, it smells lovely and lasts a long time, my daughter also loves the smell of it so i recently purchased one for her aswell, Freshskin products are always well packed in a secure box and always arrive in good time, i have purchased off them for many years and will continue to do so.

May 28, 2025
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Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Decent prices

Decent prices, quality ingredients you can trust

May 28, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Consistent great quality!

I have placed orders with Freshskin for sometime now. The dispatch is always quick and the product is of consistent great quality - a company you can rely on. Thank you.

May 28, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Great product, good company.

Great product, does exactly what it's supposed to. Easy company to buy from, good website, product delivered within timeframe set. Would search site for other products if need arises.

May 27, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Great products

I have been buying from this company for years and have never had any problems. Packaging has been good and always arrives on time. The high quality of the product at such reasonable prices is a plus.

May 27, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 1 out of 5 stars

not imprested with your web site i…

I am not imprested with your web site i mistakenly ordered to many bottles there was no chance to correct the order i thought i would wait till the order was delivered so that i could return some that was over ordered but there was no return label leaving me with bottles i do not really need

April 29, 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for reaching out to us, and we’re sorry to hear about your experience.

We’d like to assure you that our website does have a dedicated Contact Us section where you can submit any inquiries or concerns, including order-related issues.
Additionally, we have a detailed Refund Policy section on our website that explains the process for returning items. You can review the steps for returning products on there.

If you’d like to return the bottles you ordered in error, please follow the instructions outlined in our refund policy. Should you need further assistance or have any questions about the process, feel free to contact us directly through the form linked above, and our team will be happy to help.

We appreciate your feedback and are always looking for ways to improve our service.

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