Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more
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Company details
- Aromatherapy Supply Store
- Cosmetics and Perfumes Supplier
- Flavours, Fragrances and Aroma Supplier
- Massage Supply Store
About Freshskin Beauty Ltd.
Written by the company
From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.
We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.
From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.
As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.
We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.
As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.
Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.
Thanks for dropping by.
The Freshskin Beauty team.

Contact info
Grant House, NG7 3GS, Nottingham, United Kingdom
- 0115 847 0585
- info@freshskin.co.uk
- freshskin.co.uk
Asks customers to review
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Replied to 91% of negative reviews
Typically replies within 1 month
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I ordered an item that had gone off
I ordered an item that had gone off. I needed item so ordered some more, a lesser amount, this was also in bad condition.
There is not any customer service.
Bad luck if you aren't happy with anything.
Regular customer coming back
I am a regular customer and can't recommend Freshskin enough for their service and the quality of their products
Excellent value and wide range of products
Excellent value, prompt shipping and a very wide range of products. Only downside is quite a few products are out of stock, and ordering 500ml or more of essential oils are dispatched in plastic bottles, not glass. This could have been mentioned on the website, as most advice is to not use plastic for storage. Overall, I would use this company again but would not buy the larger quantities of essential oils as I prefer them to be stored in glass containers.
Always top quality products
Always top quality products. I buy ingredients for my soap and skincare company The Good Soap from Freshskin Beauty and they always arrive quickly, well packaged, and I know I can trust the quality. Thank you
Great quality
Great quality, beautiful product, exceptional value for money. Also, ludicrously speedy delivery! Many thanks.
I ordered and paid for 2 products and…
I ordered and paid for 2 products and received only one.Of course I complained. When I tried to order again, I was banned from Ebay and the website. Not a fair seller
Essential oils are always good and…
Essential oils are always good and delivered well packaged in a timely manner - thank you

Reply from Freshskin Beauty Ltd.
Swift Service
Fresh skin have fantastic products and give a great service. I always look forward to receiving my Fresh skin delivery. My only disappointment is when they run out of a product that I need, otherwise I have had very positive experiences.

Reply from Freshskin Beauty Ltd.
Very good quality
I usually buy the Organic Shea Butter and essential oils, and I’m always happy with my purchases. The Shea Butter is amazing for the skin — it keeps it soft, moisturized, and it feels great knowing it’s free from harmful chemicals. The essential oils are excellent too; they smell wonderful and are high quality. Highly recommend!

Reply from Freshskin Beauty Ltd.
Happy with the Shea butter
Happy with the Shea butter. Been using for a couple of years now.
It's great for my daughter's hair in melted form.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
WONDERFUL PRODUCTS AND SERVICE THANK YOU
I am very please with the aromas. The larger bottles of essential oils I use every day came with tubular glass droppers making them easier than ever to use. The products were all reasonable priced. They were very well packaged and delivered as expected. THANK YOU.

Reply from Freshskin Beauty Ltd.
Good value products
I’ve been buying essential oils from Freshskin for several years now.I’ve always been pleased with the products and never had any reason to complain.The products are good value and delivered quickly.

Reply from Freshskin Beauty Ltd.
Excellent natural products and reliable service
Offers excellent natural products at great prices. The Royal Mail delivery is reliable, and they respond quickly and helpfully to email inquiries. A trustworthy and customer-focused company.

Reply from Freshskin Beauty Ltd.
Fab products at amazing prices
Fab products at amazing prices. Plus there's free postage! Arrives on time

Reply from Freshskin Beauty Ltd.
Top quality
Top quality, reasonable prices, prompt delivery and polite, courteous communication.

Reply from Freshskin Beauty Ltd.
Product great so far but did arrive in…
Product great so far but did arrive in a cracked pot. Luckily it was the lid so not too much spilt into the packaging. Maybe use a bit of bubble wrap in the future. But arrived quickly and easy to order.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
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