I purchased a table mirror with light for a client. After checking the box on arrival I noticed that plug is not suitable for Australian socket (even I checked on their website; they were stating that... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My fiance absolutely loves her Freyara machine, ever since she got her mini lipo done shes been using it to help her skin stay tighter & feel better overall. Thank you for making an amazing product!
Company replied
I ordered my Freyara cavitation machine fearing it would be a bust. I was pleasantly surprised when the machine arrived after 3/4 working days in perfect condition. It works wonderfully and I started... See more
Company replied
I took the chance and ordered this product directly from the company website and am glad I did. The package came quickly and works great. The company is very responsive with attentive customer service... See more
Company replied
4.0
Great
323 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the best and delivery took a very…
Not the best and delivery took a very long time though I think this was to do with customs though the communication was not good from this company. I thought it would be better.
February 28, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to offer our deepest apologies for any inconvenience.
We regret that our power button requires a long press, but the video you received did not show this. Please send us a video of yourself holding the power button down. If it still doesn't power on after a long press, we will resend the product or issue a refund. Please don't worry.
For any questions, please feel free to contact our customer service at service@freyara.com. We will respond within 24 hours on weekdays.
Please contact our customer service email address and send us your order number so we can help you track your order's customs clearance. We sincerely apologize for any delays caused by customs.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if required. If you are not satisfied with our products, we also offer unconditional returns and exchanges within [time period]. period]. 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
FREYARA IS A SCAM
FREYARA IS A SCAM. It's a chinese company with no legal entities in europe and no rights to operate here. They send items that don't work and then they refuse to refund!!! They make you believe that the goods come from Europe but then ask you to return them to China !!! WTF
February 28, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to offer our deepest apologies for any inconvenience.
We regret that our power button requires a long press, but the video you received did not show this. Please send us a video of yourself holding the power button down. If it still doesn't power on after a long press, we will resend the product or issue a refund. Please don't worry.
For any questions, please feel free to contact our customer service at service@freyara.com. We will respond within 24 hours on weekdays.
We have a warehouse in Europe. Please contact our customer service at service@freyara.com and provide your order number. We will help you resolve the issue, so please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within [time period]. 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
I bought a dr pen H5 hydra pen
I bought a dr pen H5 hydra pen. It is counterfeit and was not able to be verified on the Dr Pen website. Clearly this is a scam website selling counterfeit products pretending to be real.
February 27, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to offer our deepest apologies for any inconvenience.
We regret that our power button requires a long press, but the video you received did not show this. Please send us a video of yourself holding the power button down. If it still doesn't power on after a long press, we will resend the product or issue a refund. Please don't worry.
For any questions, please feel free to contact our customer service at service@freyara.com. We will respond within 24 hours on weekdays.
We guarantee that the Dr.pen we sell is genuine and has a security code that can be checked.
In addition, an error mark will appear after scanning more than 3 times, which is normal
Please check your email; we have sent you the steps to verify the authenticity.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within [time period]. 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
I placed an order and forgot to add the…
I placed an order and forgot to add the PROMO code fir discount. After sending an email to ask if it could be added, the response was immediate, and refund done after receiving the product. I was impressed by the quality, sturdy packaging and timely delivery. Too early to comment on the effectiveness.
Overall, I am very satisfied with the company's professionalism and the quality of the product.
February 27, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Valentine's Day. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
I received a quick response to my email…
I received a quick response to my email which I appreciated. The LED two-hand glove works fine and is comfortable.
February 10, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Valentine's Day. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
This was my first time ordering and…
This was my first time ordering and since it was a new site I was a little nervous. I ordered 2 products. One came pretty quickly. It works and was as advertised. My second product took more time and I worried that it didn't get sent and emailed the company. My product came shortly after so by the time the company responded back to me my order was complete and every thing was good. My other product works and is as advertised. My experience in buying from this company has been satisfactory.
February 4, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Valentine's Day. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
Satisfacción
I purchased 4 in 1 machine. Don’t know if it’s working yet. Customer service was amazing. The item went on sale the day after I purchased. Freyara price matched. I believe all companies should work so swiftly.
February 9, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Valentine's Day. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
I purchased the red light cap
I purchased the red light cap, then contacted customer service after it would not work. They requested video showing that I turned on correctly, then again… The cap is just garbage! It should not be difficult to return something, if customer is not getting what they expected. do NOT purchase from this company, you will regret it.
January 2, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to offer our deepest apologies for any inconvenience.
We regret that our power button requires a long press, but the video you received did not show this. Please send us a video of yourself holding the power button down. If it still doesn't power on after a long press, we will resend the product or issue a refund. Please don't worry.
For any questions, please feel free to contact our customer service at service@freyara.com. We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within [time period]. 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Valentine's Day 2026
Love at first sight: up to 60% off!
Enter code LOVE8 for an instant 8% discount.
https://es.freyara.com/activity_2026.qingren
I would definitely not recommend this…
I would definitely not recommend this led mask,it is not great at charging i even went out bought a new plug still not great after charging the mask for 3 hours,,it switches off after 7/8 minutes which is not stated such an inconvenience when you just want to relax,,have to charge again for it to switch off after 7/8 minutes after lots if emails was told i should only wear it for 10mins at most,,dont no why they said thos after all these messages as i was sick of repeating myself saying im only getting 7/8 mins,,wanted me to send a video my video would not sent,if you live outside of china i would save your money the product is not worth the money,,its faulty but they dont want to recognise the problem said im sending back,,stay local for these type of things,never will buy from china again be warned,you said you have sent me an email ive received nothing , received email an update the company have offered to send a replacement or a refund a replacement will be great praying this one is not faulty,it was not about the money i just wanted a working mask
January 6, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you for sharing your experience.
We would like to offer our deepest apologies for any inconvenience.
We are very sorry, perhaps we did not express ourselves clearly.
This product's automatic timer shuts off after 10 minutes, so this is normal.
We apologize for any inconvenience. We have contacted you via email to offer a solution. Could you please take a look?
For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for the New Year. Below is a link to the detailed information for this event:
Better Year, Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity 2025.xinnian
Because great body is the best present of all
Freyara Service Team
I was nervous to make this purchase but…
I was nervous to make this purchase but the reviews on here talked about there great customer service and they were right. I could figure out my tracking so I reached out and they helped me right away. Everything got to me super fast as well less than 2 weeks from ordering even In a pretty severe snow storm. I would definitely order form them again.
February 4, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
Absolutely shocking - avoid at all costs!!!
If I could give zero stars, I would. My partner purchased an £800 facial machine for me as a Christmas gift back in November. We were told the company was UK-based and promised pre-Christmas delivery – both of which turned out to be completely untrue.
Despite multiple attempts to chase the order in the lead-up to Christmas, nothing arrived. Then on 29th December we received an email claiming the parcel had been “delivered” — yet no package ever arrived at our address, and there was no photo, signature, or proof of delivery.
Now the company is demanding a further £200 in shipping fees to “resend” the item, claiming they can’t ship something that has already been delivered for free. This is outrageous, especially given that we never received anything in the first place.
At this stage, we have zero confidence in this company and do not want a replacement. We simply want a full refund. If this is not resolved this week, we will be escalating the matter to Trading Standards and our bank to recover the money.
In summary: this appears to be a Chinese company posing as UK-based, taking money without delivering goods, and then trying to squeeze even more out of customers. Avoid like the plague!
December 29, 2025
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience.
We would like to offer our deepest apologies for any inconvenience.
We regret that we cannot provide a full refund for items that have already been delivered. In our email, we requested proof of non-receipt so we could send it to the courier company for investigation. Unfortunately, we have not yet received a reply from you.
Please send us proof of non-receipt via email as soon as possible. If the investigation confirms the item is lost, we will resend it to you free of charge or issue a refund. Please don't worry.
Regarding the £200 you mentioned, that's the shipping cost for the resend. The product cost is covered by us. If you provide proof of non-receipt and the investigation confirms the item is lost, we will resend it to you free of charge without any additional fees.
For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied... with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New Year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity 2025.xinnian
Because great body is the best present of all
Freyara Service Team
Great machine!
Fast delivery, good product, easy to use and it really gives great results! All in 1 machine 👍 recommended!
October 15, 2025
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
Get IN MY CART!
I was excited to get a red light mask for myself and when I saw that they had one with all the bells and whistles I thought YES get in my cart. It was ordered and made it to me super quickly. Although I have only used the mask a few times it seems fantastic and cannot wait to see all the fabulous results.
January 12, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
Product works great
I bought the 4in1 40K Radio-frequency Vacuum Ultrasonic Cavitation Machine
January 30, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
Really good prompt service
Really good prompt service - would recommend !
January 9, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
I purchased the cultivating machine
I purchased the cultivating machine. The wand come broken which they replaced. 2 months after purchase get 10 bucks back with a 5 star review. How is this allowed? I have a screen shot of i can figure out how to share. That should not be allowed and reremanded.
December 1, 2025
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
Top product
January 28, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
The machine fell apart- I'm trying to…
The machine fell apart- I'm trying to super glue the heads to the handles- what a horrible mess!!!!!
Waste of time and money
January 29, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
If you encounter any problems with the product you are using, you can contact us at any time for assistance. If it's broken, we will send you replacement parts or the machine to resolve the issue. However, we haven't received any contact from you yet; we have already contacted you via email. Please keep an eye out.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
I really loved the machine ❤️ it's woke…
I really loved the machine ❤️ it works for me! And people started noticing that I lost a few inches!
January 1, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.
For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New Year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity 2025.xinnian
Because great body is the best present of all
Freyara Service Team
Very good product
Very good product. It has a very nice smell. I use it at night because of its greasy texture. It helps with dryness and fine lines. I love the product.
January 29, 2026
Unprompted review
Reply from freyara.com
Dear customer,
Thanks for sharing your experience. We would like to present our deepest apologies for all the inconvenience.
For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.
We have contacted you via email and would like to request a video for confirmation.
Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.
Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.
To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for New year. Below is a link to the detailed information for this event:
Better Year Better You
Always by your side as you become your best self.
Up to 60% OFF sitewide + extra 8% OFF with code NY8
Your Best Self Awaits
https://www.freyara.com/activity_2025.xinnian
Freyara Service Team
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