I purchased a table mirror with light for a client. After checking the box on arrival I noticed that plug is not suitable for Australian socket (even I checked on their website; they were stating that... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
First to say, shipping time could be better, but this is what you have to accept when buying from China directly! But the product is worth to wait for, the materials are fine, the workmanships better... See more
Company replied
When I first researched the company, I was really happy to see so many good reviews, I recently received my 4 in 1 Cavitation machine 40k, everything was so perfectly packed and arrived on time. The c... See more
Company replied
The device seems to be of good quality and was received in about a week. I've only used it once but it was easy to assemble. I wish the instructions were a little more comprehensive but they've replie... See more
Company replied
3.9
Great
287 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered machine as a gift
Ordered machine as a gift, from order to delivery was updated on status up yo delivery, great product wife very happy, noticed there was a little rubber foot missing, emailed with a picture to show the missing item and they set out a full set within days, great product, fantastic customer service
August 11, 2025
Unprompted review
Reply from freyara.com
Dear Customer,
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at suri@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Fast shipping and amazing Customerservice!
It was my first order at this website so i didn’t know anything about it.
Shipping from China was way faster than expected!
The product itself looks high quality but had a fault which can always happen.
The customerservice immediatly started to help me and was very kind.
So even when you have a problem they will solve it.
I will definitely order again!
August 25, 2025
Unprompted review
Reply from freyara.com
Dear Customer,
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at suri@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Excited to learn, use, firm and lose!
I just got the product and excited to use it! The price was very reasonable, shipped on schedule, instant notification of delivery. If it does some (hopefully all) of what the spas charge by the area and visits. Will be so totally worth it!
August 28, 2025
Unprompted review
Reply from freyara.com
Dear Customer,
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Highly recommended
Great product quality and definitely great customer service. They are very helpful & quick to assist w/any questions and concerns, which is very important. I overall recommend purchasing from this company because they stand by their product.
August 27, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Product Received... after many attempts. Done.
I ordered two machines from Freyara. The first one, an 80k cavitation machine. The 2nd machine, a 40k cavitation machine, which I ordered the same day (about an hour later) and which took a VERY LONG TIME and SEVERAL MISDELIVERIES and ALLEGED ATTEMPTS TO DELIVER to finally arrive. Receiving this product was not easy. At the request of Freyara, I am changing my review, having finally received the product.
This review does not reflect the devices performance or effectiveness. It is based solely on the difficulty of successfully receiving the product and - now that I have actually gotten a hold of it - I have moved my review up from "one star" to "three stars".
This review solely reflects that I have received the product and am finally DONE with this process.
Freyara "did" follow up- in the form of a ton of emails (which I sent; they responded), many phone calls (with the delivery company), and photos (which I sent, to prove that I live where I do and that the package was delivered to another address). I am grateful they cared enough to interact and cooperated with me to resolve non-delivery of the machine, although the onus was on me to "prove" that the package was not in my possession.
I have no idea how well the 40K cavitation machine works, nor will I review it at this point. I am just relieved that I "have" it and will leave it at that.
I will no longer review their "logistics", nor will I purchase or review their products in the future. The whole thing was just too exhausting. I wish them the best and I hope they use a different shipping company in the future.
August 16, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Regarding the issue you mentioned, we have replied to you via email and provided a solution. Please check
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Quick answers and fast delivery
Quick answers and fast delivery. Very happy with the service. Thanks!
August 20, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Great Mirror
Good communication from seller. My mirror arrived in perfect condition . The company has agreed to refund £10 to me because the adapter isn't long enough. I'm happy with the outcome.
August 20, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at suri@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Beware DO NOT BUY!!
Beware! Scam! Do not buy! It’s been two weeks and I have not received my order. I have a tracking number linked to a yun courier company that is not recognised. I’ve tried contacting them via WhatsApp and they keep saying that the shipping process takes 7-15 days and to wait, but still no confirmation on a delivery date. Extremely disappointing. No sign of my delivery or a refund. I want my money back.
August 5, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Regarding the shipping issue you mentioned, please email us your order number and we'll help you find out. Don't worry.
This is our customer service email: service@freyara.com
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Im using the machine cavitaion Im very…
Im using the machine cavitaion Im very happy with it .The team was very helpful with the issue i encounter they replied to me quickly.Machine is very effective and im satisfy with the result.
August 19, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at suri@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
I purchased a table mirror with light…
I purchased a table mirror with light for a client. After checking the box on arrival I noticed that plug is not suitable for Australian socket (even I checked on their website; they were stating that they send suitable plugs to every country). Contacted them right away by email and two weeks past I have not heard from them. Luckily I was able to find the right cable in Jaycar but costed me additional $25 dollar... on top of paying $350 for the product. After posting my review Company contacted me explaining that they were not aware of my problem as my email went to junk mail, they apologised and offered partial refund to compensate for trouble. At the end it is all good!
August 14, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
We have replied you via email, could you please check it?
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Prime Day in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Prime Day? FREYARA’s In!
Up to 60% off, Don't miss it!
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.prime
Thank you for your patience and understanding
Freyara Service Team
I placed my order with Freyara
I placed my order with Freyara. Received my package in good condition. I was in contact with them via whatsapp from the start to the end. They were very responsive and very accommodating. Will definitely purchase from them again.
August 13, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Company helpful, but delivery service bad
My review is more about the delivery company used. About 3 weeks after I got an email saying my item was shipped I still hadn't received the package. I wrote to the company and they wrote back right away saying that the package had been delivered a week before and providing photos. The problem was that I live in an apartment building and even though there's a big sign saying don't leave packages in the foyer because of theft, that's where they left it. And then it was never updated in the system so it looked like my package was still out for shipping. A kindly neighbor had seen the package and taken it upstairs and just forgotten to bring it to me right away. Anyway all this to say the company was helpful and prompt, but whatever delivery that service they're using needs a good talking to.
July 26, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Glow Festival in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Your Skin Deserves This — Summer Glow Festival
Up to 60% OFF sitewide + Extra 10% OFF with code SK10
Glow up, show up, and shine all summer!
https://www.freyara.com/activity_2025.meifu
Thank you for your patience and understanding
Freyara Service Team
Very satisfied with the delivery and my device
I received my parcel in perfect condition and very well wrapped.
I tested this device and wow! it's powerful and very effective right from the first treatment.
I'm going to buy another of their devices that I'm interested in.
Thank you Freyara!
Caroline
July 25, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Sale in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
A little self-care goes a long way
Now's the perfect time – Summer Sale is on
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.sum
Thank you for your patience and understanding
Freyara Service Team
They replaced broken mirror that had arrived in a damaged box, all received and all ok now, maybe they might look at how to send breakable items from china, thank you anyway for replacing the mirror
I ordered an LED mirror took 2 weeks to arrive from China £117, smashed to pieces, I’m still waiting for a replacement mirror. I would never order from this company again, rubbish rubbish, do not buy from them !!
July 13, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
For the damaged package, we have resent it to you and you have signed for it on July 29th.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Prime Day in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Prime Day? FREYARA’s In!
Up to 60% off, Don't miss it!
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.prime
Thank you for your patience and understanding
Freyara Service Team
Customer service was very attentive
Customer service was very attentive, quick and resolution was fast!
July 23, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Sale in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
A little self-care goes a long way
Now's the perfect time – Summer Sale is on
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.sum
Thank you for your patience and understanding
Freyara Service Team
I ordered a dermapen and a set of…
I ordered a dermapen and a set of cartridges. The dermapen is working fine so far, but all the cartridges are completely defective. I won't be using this again.
July 15, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Please send us your order number by email, and take a video or photo. Once it is confirmed to be a product defect, we will help you solve it. Please don't worry.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Prime Day in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Prime Day? FREYARA’s In!
Up to 60% off, Don't miss it!
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.prime
Thank you for your patience and understanding
Freyara Service Team
Initial Frustration, Fair Resolution
My experience started off poorly — I cancelled my order within 2days, but the company initially refused, claiming it had already shipped, even though tracking showed otherwise. I had to escalate the issue to PayPal to get a refund.
After that, communication increased significantly and I did eventually receive my refund. I appreciate the resolution, but it took far more effort and persistence than it should have. I hope the company improves its cancellation process and overall customer service going forward.
I’m giving 3 stars because the situation was resolved in the end.
July 2, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Regarding your order, when you contacted us, your package had already been taken away by the courier. After receiving your email, we tried to intercept it and finally succeeded. If the order is still in our warehouse, we will cancel it for you immediately, please don't worry.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Prime Day in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
Prime Day? FREYARA’s In!
Up to 60% off, Don't miss it!
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.prime
Thank you for your patience and understanding
Freyara Service Team
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Also, can you send us your order number? So that we can check it for you, we will help you solve it, please don't worry
In addition, can you send us your order number? So that we can help you check and assist you in solving the problem, please rest assured.
In addition, we will respond to every request from customers, please check whether our response is in the spam file
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Sale in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
A little self-care goes a long way
Now's the perfect time – Summer Sale is on
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.sum
Thank you for your patience and understanding
Freyara Service Team
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Sale in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
A little self-care goes a long way
Now's the perfect time – Summer Sale is on
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.sum
Thank you for your patience and understanding
Freyara Service Team
After a few mishaps and messages
After a few mishaps and messages
Freyara put my problem right prompto
With a partial refund
Thank you
June 6, 2025
Unprompted review
Reply from freyara.com
Dear Customer，
Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.
Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
At present, in order to provide customers with more convenient and fast services, we are preparing sufficient goods for Summer Sale in various overseas warehouses (USA/Germany/UK/Australia).
The following is a detailed link to our event:
A little self-care goes a long way
Now's the perfect time – Summer Sale is on
Enjoy Up to 60% off + 10% with code SUM10
https://www.freyara.com/activity_2025.sum
Thank you for your patience and understanding
Freyara Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.