I purchased a table mirror with light for a client. After checking the box on arrival I noticed that plug is not suitable for Australian socket (even I checked on their website; they were stating that... See more
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I’ve been using the light therapy cap from Freyara for about 2 months now. The design is lightweight and comfortable, and the cap is easy to use at home while doing other things like reading or watching TV.
After around 4-5 weeks of consistent use (3-4 times a week), I started noticing less hair fall and some new baby hairs along my hairline. It’s not a miracle overnight solution, but I do feel it’s helping stimulate healthier growth over time.
The product came well-packaged and matched the description on the website. Customer service was responsive when I had a question about usage.
Overall, I’m satisfied so far and will continue using it to see longer-term results.

Reply from freyara.com
the customer service is great, they follow up with all your inquiries and questions and help you find the solutions, the people are friendly, kind and respectful.. the devices I ordered all look great (not cheap quality), I already used some. if you can be consistent you will see the results! face massager with red light already did amazing on my face! cant wait to see the results from cavitation procedure! Good luck Freyara :)

Reply from freyara.com
02/06/25:
I am writing to update my previous review.
It was only after I posted online reviews that Freyara responded to my queries. Before that they ignored me...
They have refunded the money and keep reminding me to update my initial review.
So here you go. I have updated it....
20/05/25: I purchased a fat cavitation machine from Freyara and was extremely disappointed. The product did not function as advertised — the vacuum suction didn’t work, and the cavitation feature was ineffective. On top of that, the technical specifications were inaccurate: the power output is far below industry standards and the RF frequency is listed incorrectly (3mHz instead of MHz).
Customer service was unhelpful and kept asking for videos, even after I clearly explained the issues. Overall, this has been a frustrating and disappointing experience. I would not recommend Freyara to anyone looking for professional or reliable equipment.

Reply from freyara.com
Editing my review bellow- after this review the company has reached out sent me a tracking number and I also recieved the cavitation Mashine I have ordered so I do need to thank them for dealing with this so efficiently, I can’t leave a review on the product as I’m not sure if it does the job yet however the Mashine does work Thankyou I will be giving 4 stars because I did recieve the product and customer service has reached out to help
Scam! Do not buy! I ordered a cavitation Mashine as the website looked like a uk website. I have a tracking number linked to a yun courier company that is not recognised. I’ve tried contacting them via instagram and email NO RESPONSE! No sign of my delivery or a refund. PLEASE STAY AWAY FAKE WEBSITE THE 5 STAR REVIEWS ARE FAKE

Reply from freyara.com
After my previous review to Freyara, (below), they contacted me and sorted out the situation with the tracking number. My order arrived yesterday. I now have to start using it, so I hope it works, the device has a year warranty. Thank you, Freyara, for your prompt response and help.
I bought a product from Freyara, They gave me the wrong tracking number. When I chased them asking for the tracking number they gave me another one, and IS WRONG AGAIN. I don't know where my parcel is. I want my money back.

Reply from freyara.com
This is an Edit to my previous comment.
Tracking number was wrong that I was unable to know where my parcel is but after 9 days I got my parcel delivered home.
They gave me the wrong tracking number and I don't know where my order is. Really regret ordering from this company. Now it is a week ago and I don't have any idea where is my item.
I want a refund.

Reply from freyara.com
I would like to update my review .I have since had a refund, which was quick after posting the previous review.
I am still waiting for my product,I have tried contacting the company on numerous occasions but no response I would NOT recommend this company .They are not
up front that all their
products come straight
from china.i doubt if I will get my money back.

Reply from freyara.com
Review for Freya Cavitation Machine
⭐️⭐️⭐️⭐️⭐️
I recently purchased the Freya cavitation machine, and I couldn't be happier with my experience! From the start, the customer service was exceptional. Initially, I ordered the 80K machine but soon realized that the 40K model would better suit my needs. The team was incredibly responsive—they quickly retrieved my original package and sent me the 40K machine without any hassle. I received it within a week, which was impressive!
Setting up the machine was a breeze, and I was excited to try it out. After just one session on my stomach and waist, I could already see a noticeable difference! I also used the RF treatment on my chin and face, and I’m thrilled with the results—my face looks slimmer and more defined.
Overall, I’m extremely satisfied with my purchase. The results I’ve achieved at home would have easily cost me thousands at a medi spa. I highly recommend the Freya cavitation machine to anyone looking for an effective and convenient body contouring solution. Thank you for a fantastic product and amazing service!

Reply from freyara.com
I ordered the freyara cavitation machine on 03/01/2025. I have not received any valid tracking information. I tried calling and sending messages on WhatsApp and email. No response.
Update: I received a response from Freyara on 03/09/2025, with updated tracking information. I will update my review once I receive my machine.
I m Happy to report that I received my machine on 03/11/2025. No issues with operations. The customer service team has been very responsive.
I gave them 4 stars from the initial issue but they did come through in the end. Thank you

Reply from freyara.com
Love the mirror! Was able to communicate well through What’s App about delivery.

Reply from freyara.com
I’m really satisfied with their service and products quality. my package was lost and was delivered by the courier, but their customer care department help me alot. and they sent me my product which i’ve order. I’ve used laser machine and its best. Love their work 🫶🏻 10/10

Reply from freyara.com
I received the mirror and am very happy with it. It arrived in excellent condition, looks great, and was delivered on time with tracking. The mirror features three different light settings, making it perfect for makeup application. It’s not only stylish but also highly functional for use on a vanity desk.

Reply from freyara.com
Got the 40k cavitation device and lost 2.5 inches in 2 weeks, after 2 treatment sessions, off my waist. Worked exactly as described.

Reply from freyara.com
Their customer service is excellent! Very understanding and supportive.

Reply from freyara.com
STAY AWAY! Scammed out of hundreds of dollars. Product never delivered - Freyara refuses to refund my money. The shipping company marked the item as delivered but it was not so they told me to contact the seller. Freyara told me I had to contact the shipping claims department for proof the package was lost. The shipping company told me only the seller can contact the claims department and to contact the seller to file a claim. Total scam.

Reply from freyara.com
Since the day I emailed customer service about not receiving my package, they were very helpful and responsive. Eventually, we agreed the best route would be a refund and was sent immediately. Although the package never arrived, the 5 star review is for their customer service with my problem and their willingness to provide support.

Reply from freyara.com
STAY AWAY!!! In order to leave a review I had to choose one star. They deserve zero stars. Received a mirror of poor quality that did not work and have been trying for days to get them to provide an address where I can return it for a refund. They asked me for a video showing that it’s plugged in. I sent the video and now are asking for ANOTHER VIDEO using a different outlet!!

Reply from freyara.com
I bought 3 in 1 cavitation machine. I got it for $320 which is the price of 3 cavitation sessions at a medical. I used the machine twice and already, I can see results. The bulge in my lower belly is definitely smaller and pants aren't as tight on me as before

Reply from freyara.com
DO NOT BUY FROM THESE! SCAM!
They do not ship from the UK they ship from China. I didn’t receive my order and had to constantly email to get a reply. I also believe they sold my bank details as after this issue I started getting random payments taken and luckily my bank flagged them! They also pay people to write good reviews for them.
DO NOT TRUST

Reply from freyara.com
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