Frida Forsikring Reviews 2,480

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Stay away from this company, they are so expensive and provide poor service. Listen to me to stay away otherwise you suffer big time after you purchase

Rated 1 out of 5 stars

We bought a house and got an ejerskiftforsikring from Frida. After the first big rain we experienced a water filtration inside the house. Frida has decided not to cover the damage arguing the house is... See more

Company details

  1. Insurance Agency

Information provided by various external sources

Når du køber din næste bolig eller vælger at bygge nyt, er det en at de største beslutninger man træffer som enkeltperson eller familie. Her vil Frida Forsikring være din partner. Vi specialiserer os og fokuserer vore kompetencer indenfor boligmarkedet. Vor mange års erfaring med forsikring gør at vi kan give dig den bedste rådgivning, når du skal sikre dig med en ejerskifteforsikring eller ved nybygning - en byggeskadeforsikring. Frida Forsikring Agentur A/S, CVR nr. 33860994 registreret i Forsikring & Pensions Agentregister jvf. bekendtgørelse om forsikringsselskabernes register over forsikringsagentvirksomheder og administrationsselskaber, indtegner som agenturvirksomhed forsikring hos Domus Forsikring A/S CVR. nr. 39414996 Finanstilsyns nr. 53119, hjemhørende i Danmark ved Lov om finansiel virksomhed § 14, jf. § 11. Tilsynsmyndighed Finanstilsynet. Medlem af Ankenævnet for Forsikring, F&P og Garantifonden for Skadesforsikringsselskaber


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The setting Change of Ownership policy…

The setting Change of Ownership policy was great and easy process. I cannot comment on any experince if there is a claim as I did not have the experince.

April 27, 2021
Frida Forsikring logo

Reply from Frida Forsikring

Hi Adela

Thanks for the nice stars, should the injury happen I am sure you will get a good treatment.

Maj-Britt Hundahl

FRIDA Forsikring Agentur A / S
Stationsparken 26, 1
DK-2600 Glostrup

Rated 5 out of 5 stars
Frida Forsikring logo

Reply from Frida Forsikring

Hi Natalie

Many thanks for star.

Congratulations on the property.

Best regards

Maj-Britt Hundahl

FRIDA Forsikring Agentur A/S
Stationsparken 26, 1
DK-2600 Glostrup

Rated 5 out of 5 stars

Agile

I bought the insurance (not used it) and they were very agile and fast.

March 10, 2021
Rated 5 out of 5 stars

Good Service

They were very supportive and prompt in handling the issue and it was easy to reach them. I am very happy with the way everything was handled.

March 4, 2021
Unprompted review
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Reply from Frida Forsikring

Hi PM

Thank you for your kind words and stars.

Congratulations on your new house.

Best regards

Maj-Britt Hundahl

FRIDA Forsikring Agentur A/S
Stationsparken 26, 1
DK-2600 Glostrup

Rated 5 out of 5 stars

Nice user experience

Easy to understand, fast work, professional discussion. Cheaper and better conditions than the proposed ejerskifterforsikring.

February 18, 2021
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Reply from Frida Forsikring

Hi Dan

Thank you for your great review. We always work really hard towards providing af good customer service.

Kind Regards
Casper Vang Sattrup

Rated 5 out of 5 stars

Good service so far.

Good service so far.. lets see how helpful it is when needed

February 16, 2021
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Reply from Frida Forsikring

Hi Das

Thanks for the star.
I'm sure we'll be there too if you need us.

Best regards

Maj-Britt Hundahl

FRIDA Forsikring Agentur A/S
Stationsparken 26, 1
DK-2600 Glostrup

Rated 4 out of 5 stars

Good service

December 2, 2020
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Reply from Frida Forsikring

Hi Gowtham

Thank you for your review of our service. We work hard every day to provide a service, that we can be proud of so thank you for the recognition.

Kind Regards
Casper Vang Sattrup
Frida Forsikring Agentur

Rated 1 out of 5 stars

Choose another company to save your time and money

I got ejerskifteforsikring insurance from Frida Forsikring in march this year. 7th of August I had to open a case. Only in 20 days first action from Frida occurred. But it was the only action... Now it is more then 3 months and what I hear from Frida (called them 5 times already) is: "we are busy at this moment, but your case obligatorily will be processed next week". Furthermore, Frida is refusing to do email communication, obviously in this case you could have evidence of what was promised.
It is never easy to deal with insurance companies but I had chance to compare and can recommend to use Top Danmark instead of Frida Forsikring.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

No real experience yet

I do not have a real experience yet but as you want my opinion now at the start of our relation, I giving you 5 stars as a good will and hope for the best experience if needed in the future 🙂

September 20, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Hello Vasileios

Thank you for your review, it brings joy.
We will do our best to live up to the fine stars.

Sincerely
Maj-Britt Hundahl
Frida Forsikring Agentur

Rated 5 out of 5 stars

Firda Forsikring is very nice in…

Firda Forsikring is very nice in customer response in providing the offers and responding to the customer requirements as fast as possible.

September 8, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Hi Vara

Thank you for your nice review of our customer service. We are always glad to help

Kind regards
Casper Vang Sattrup
Frida Forsikring Agentur

Rated 4 out of 5 stars

Thank you

A Quick and Easy solution but not cheap.

July 23, 2020
Unprompted review
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Reply from Frida Forsikring

Hi Elsa

Thank you for your review.

Our goal is to deliver great service for our customers.

Kind Regards
Casper Vang Sattrup
Frida Forsikring Agentur

Rated 5 out of 5 stars

Quick and professional communication.

Quick and professional communication.

Suggestion:

More information available in English.

July 10, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Hi Lachezar

Thanks for your review.

We always try to accommodate all our customers needs.

We might look into giving more information in english

Best Regards

Casper Vang Sattrup
Frida Forsikring Agentur

Rated 4 out of 5 stars

Ejerskifteforsikring

good level of communication and friendly staff

June 2, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Dear Dimitrios

Thanks for the nice words.

Congratulations on your new property.

Best regards
Maj-Britt Hundahl


Rated 4 out of 5 stars

God opleverelse!

April 25, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Hej David

Tak for de fine stjerner og for at du gav dig tid til at anmelde os på Trustpilot.

Venlig hilsen

Maj-Britt Hundahl

Rated 5 out of 5 stars

Ejerskift forsikring

Very good Service during on-boarding . Hope they can keep up the expectations in case i need them .

February 7, 2020
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Dear Shrinivas

We will do our very best to meet your expectations.

Best regards

Helene Clausen

Rated 5 out of 5 stars

Quality service…

Frida provided me with quality service and transparency when I needed them most.
Highly recommended.

December 14, 2019
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Kære Alex,

Tak for din flotte anmeldelse.

Det er præcis den kundeoplevelse, vi gerne vil levere over for vores kunder.

Venlig hilsen

Sabittin Uysal
Kvalitets- og klageafdelingen, Frida Forsikring Agentur

Rated 4 out of 5 stars

Able to comunicate and assist in…

.
Professional and quick responses.
Able to comunicate and assist in english

September 25, 2019
Unprompted review
Frida Forsikring logo

Reply from Frida Forsikring

Hello Vincenzo

We appreciate your positive feedback.

Thank you!

Best regards

Helene Clausen

Rated 1 out of 5 stars

Cases not handled

I have an ejerskifteforsikring with FRIDA. Emails are not answered, cases are not handled. I am waiting more than 4 months for the evaluation of the taxator for a simple cases. When calling, the responsibles cannot be reached and despite promises never call back.

May 7, 2019
Unprompted review

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