Fridge Friend Reviews 1,030

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in keeping fruits and vegetables fresh for significantly longer periods, often extending their shelf life by a week or more. Many people appreciate the value for money, noting that the product helps reduce food waste and saves on grocery bills. The user experience is generally positive, with consumers finding the product easy to use and maintain. However, some customers also noted that the product did not work as expected for them, reporting that their produce still spoiled quickly. A few other people also felt that the product was a gimmick or overpriced, and some experienced issues with the product's internal contents leaking after refreshing.

What people talk about most

Product

Consumers find the product to be highly effective, with many reporting that their fruits and vegetables stay... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are amazed at how long their... See more

Value for money

Users describe positive interactions with value for money. Many customers feel the product is a worthwhile... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the system simple to use and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter. I purchased my two first and was so delighted with how they kept my fresh produce, plus the... See more

Company replied

Rated 5 out of 5 stars

Being sceptical from purchases not living up to the ‘glossy’ advertising I wasn’t sure about fridge friend though the science behind the concept seemed solid… after using it now for 1 month I’m sold ,... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical as to whether fridge friend could make a noticeable difference, happy to say it does!, i have done everything they say to do, liners, baskets and wrapping some veges etc, the... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I haven't had the product long enough

I have had the product active in my fridge for approximately 1 week, so I can't make a review as of yet. My advice to you as a company would be to delay asking for reviews for a few weeks at least. I've had 2 emails requesting a review but have not had the product long enough to accurately give one

April 10, 2026
Rated 5 out of 5 stars

I was throwing out fruit and vegetables…

I was throwing out fruit and vegetables just after a couple days, especially strawberries, as they just never lasted. Since I have fridge friend, they are looking so much better. So glad I found this. Thank you.

April 8, 2026
Rated 5 out of 5 stars

My fridge friend is a helping hand

Well, after a few weeks of using my fridge friend I have seen an improvement in that the veggies are remaining fresher longer. I have been through one cycle of rejuvenating the fridge friend. An easy task once a month.

May 5, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey John,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Good product, works as stated

Good product, bit pricey but works as stated. Fridge is also now odour free and fresh produce

April 8, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Carolynn,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

very satisfied with Fridge Friend

when i first purchased Fridge Friend i was a bit sceptical if it would work.
I installed 2 weeks ago vegtables i purchased at same time in installed Fridge Friend are still as fresh as the day i brought them.
Carrots usually go fremsy and start turning black after a few days but are still fresh.

April 20, 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Bryce,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product

Great product, works very well indeed to keep my salads fresh for longer whilst out camping and at home in the fridge 👍

April 1, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Christopher,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

A simple system that works!

A simple system, but it’s working well. We have an overstocked fridge and frequently have old vegetables thrown out. I’m noticing particularly that things like broccoli don’t seem to wilt and tomatoes don’t go bad. I have the double pack (one main shelf and one in crisper) and have just received my first monthly reminder to ‘recharge’ them, which only takes a minute. Haven’t been bombarded by emails either. Altogether very happy and will recommend!

April 29, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Donna,
Thank you for taking the time to provide this detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It works!

It works!! Fruit and vegetables last so much longer.

March 30, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lily,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Good to get so much information about…

Good to get so much information about how to set up Fridge Friend and it seems to be working well.

March 30, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Annie,
Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product which I never knew existed

Great product which I never thought existed. In the short time of using have noticed fruit and veggies stay fresher quite a bit longer, and the smell from my veggie ferment has gone. Arrived quickly and easy to deal with. Thank you.

April 27, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Susan,

Thank you for taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have purchased four fridge friends

I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter.
I purchased my two first and was so delighted with how they kept my fresh produce, plus the benefit of completely eliminating the need to throw anything away due to spoilage, that I purchased the other two. I’m happy to say my daughter and granddaughter are also very happy with the product.

April 25, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Stella,
Thank you so much for the 5-star review and your generosity.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fridge renewed.

This product has amazed me ,its changed the way my fridge works now is so much better. I used to find moisture build up under shelves.Its no longer happening now I am so pleased,my fridge isn't working so hard thanks toFridge Friends.

March 25, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jean,

Thanks for the 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

LOVING IT

It works surprisingly well and the customer support is just THE BEST!

March 23, 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Tested this out with celery

Tested this out with celery, one of the toughest veggies to keep fresh. 1 month later, it still had crunch. All of my veg lasting much longer and actually getting eaten.

April 19, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Cindy,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 2 out of 5 stars

Not making any difference

Can not see that these have made any difference to the longevity of my perishables, have been using for 4 - 6 weeks. Items perish in the same timeframe as previously.

April 18, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kathy,
As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends.

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce-for-maximum-results-with-fridge-friend

That said, we occasionally encounter a unit that simply doesn’t perform as expected.

If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Fabulous, I'm saving money every week.

I've had my fridge friends for over a year. I can't begin to tell you how much money they've saved me on fruit and veges. I often get at least a fortnight of freshness with green salad leaves and more with other fruit and vege.
They're fabulous and I love my monthly email to remind me to refresh them.
They have my high recommendation.

April 18, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thanks for the detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Money well spent

Delivery time was accurate. Set up instructions clear and easy, noticing less spoilage in fruit and veg already.

March 20, 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Mandy,

Thanks for the 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 1 out of 5 stars

Didn’t work for me

My vegetables stayed fresher for longer in the plastic bags. Very disappointing purchase.

March 25, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Elli,

As a small, Aussie-owned, family business, we take all feedback seriously. I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends.

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends.

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

I’ve recently received my second Fridge…

I’ve recently received my second Fridge Friend and am very happy with it. I now have one in the fruit and veg department and one on the wall of main fridge area. Everything is lasting longer, so no waste. I’m very happy - thank you Fridge Friend!

March 26, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Anna,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look