Fridge Friend Reviews 1,041

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in extending the freshness of fruits and vegetables, with many noting a significant reduction in spoilage and food waste. People appreciate the quality of the product and its ability to keep produce fresh for longer periods, leading to savings on grocery bills. The user experience is also highlighted as positive, with the product being easy to use and maintain. However, some customers also noted that the product did not work for them, with produce still wilting or going soft quickly. A few other people also felt that the product was an overpriced gimmick and did not see any difference in the longevity of their fruits and vegetables.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers are impressed with how the product... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that their fruits and... See more

User experience

Reviewers mention positive feedback about user experience. Customers find the product simple to use and... See more

Value for money

Clients share positive opinions on value for money. Many customers highlight that the product is a worthwhile... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers praise the speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Being sceptical from purchases not living up to the ‘glossy’ advertising I wasn’t sure about fridge friend though the science behind the concept seemed solid… after using it now for 1 month I’m sold ,... See more

Company replied

Rated 5 out of 5 stars

I’ve only had my fridge friend for a week or so but already I’ve noticed an enormous difference in the preservation of fresh fruit and vegetables. In particular, bagged salad can now be used over f... See more

Company replied

Rated 5 out of 5 stars

I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter. I purchased my two first and was so delighted with how they kept my fresh produce, plus the... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love It

Love it! Great product! Very effective, does exactly what it’s designed to do. Well worth the price, especially against the savings in not having to throw away fruit and vegetables.

April 13, 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Eddie,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 1 out of 5 stars

I never received the goods.

April 12, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Gareth,

Can you please email hello@fridgefriend.com.au with your contact details, and I will look into this issue personally.

We have delivered to a Gareth Smith in Byron Bay on the 17th March, it was "Left in a safe place" by Australia Post.

I'm very sorry for the inconvenience.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

I was a little skeptical as to whether…

I was a little skeptical as to whether fridge friend could make a noticeable difference, happy to say it does!, i have done everything they say to do, liners, baskets and wrapping some veges etc, the difference now to prior purchasing is dramatic. It is quite expensive as you need 2-3 ff for it to work properly but well worth the investment, they will pay for themselves in produce savings in no time. Great customer service, communications and shipping. Thanks FF.

March 12, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jackie,
Thanks for the detailed 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Wonderful product that works!!

So far so good. I purchased enough sets so as to have them in my home fridge as well as our caravan fridge. I truly believe the white basket system is a huge help as well. I have changed my whole fruit & veg/fridge storage system. My fruit & veg are lasting longer. It’s true what the company states…. Less waste/throwing out of food. The biggest thing I’ve noticed is strawberries & avocados are definitely lasting longer. I remove all plastic packaging from my produce (something I’ve never done b4), and they each have their own basket! I’m so glad I gave you guys a go especially with the cost of everyday living now. THANKU, great product.

March 11, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi GW,
Thanks for the detailed 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have had a Fridge Frend for a long…

I have had a Fridge Frend for a long time now and I think it’s great. I have just purchased another two, one for my second fridge and one for my daughter.

March 11, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Maureen,
Thanks for the 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

I waited for a sale as the nz dollar…

I waited for a sale as the nz dollar isn’t as good as the Aussie. Seems to be working as described. I’m impressed with the clear instructions and the way the company emails before it arrives and then has a frig magnet to tell you how to prepare product before use. Couldn’t attach to the frig walls as my frig has grooves in the walls to slot in trays. But they just sit in there ok.

March 11, 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the detailed 4-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer experience. Monthly reminder emails to refresh them - without becoming spam. Great work team!

August 5, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Lyndell,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have only had them a few weeks but I…

I have only had them a few weeks but I have noticed the difference in my fridge "smells" very very quickly - very happy :)

March 17, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Linda,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

A product that does what it says

I've been using Fridge Friend for two years. In that time, I've hardly lost any fruit or veg due to it going moldy. Before, my fridge was a mess.
These things should come with any fridge purchase

March 5, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi David,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Amazing Product

These little devices are fabulous and I love how quickly they removed the smell and my fruit and vegetables are definitely lasting longer. Would highly recommend

March 10, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Aimee,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 3 out of 5 stars

In add it shows greens like lettuce and…

In add it shows greens like lettuce and herbs just put in drawe if fridge. Unfortunately after a day or so they are limp and not crispy. I’ve gone back to wrapping them in fam paper towels as before. I buy organic food

March 11, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Maritsa,
As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you. 

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you. 

From experience, here are a few common reasons why results might vary: 
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective. 

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance. 

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges. 

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers
Jonathan
 Co-Founder

Rated 5 out of 5 stars

Unbelievable product

Unbelievable product. I don’t live around the corner from a produce store so I tended to buy a fair bit to cut my travel down which resulted in a fair bit of wastage due to the veges simply not lasting the distance. Since I purchased my fridge friends and installed them in the fridge, the difference they’re making to the freshness of my produce is unbelievable. My produce is lasting way longer than it would have lasted before I bought these things. I'm only sorry I never knew about them many years ago.

March 1, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Paul,
Thank you for your detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy set up and hopefully it works!

March 11, 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Communications were awesome

Communications were awesome. Very fast reply to my email. Corrected a small issue we had with delivery straight away and we were very grateful. Pit fridge friends are keeping both my parents and our fridges nice and clean and fresh. Thank you fridge friend!

March 5, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Grace,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Still assessing update

Still assessing, yet to be convinced.
Happy to re-post when I know more.
Regards

5 weeks later (7th April 2026):-
working very nicely, thanks!!!

February 26, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jeff,

Thank you for joining the Fridge Friend family and your Trustpilot review.

As a small, Aussie-owned, family business, we take all feedback seriously.

Potential customers use Trustpilot as a guide to the quality of products and we aim to have the highest possible rating that reflects the results customers get from Fridge Friend.

We are currently rated as at 4.6 out of 5 and “Excellent”. We’d love to increase that rating, however even a couple of low ratings holds us back.

I look forward to your updated review and hope that like 86% of current reviews it comes in at a 5 Star.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Love My Fridge Friend

Had my fridge friend for four months now.
Still feel they definitely are keeping my produce fresher for longer.
I make sure I do the monthly reset by putting them in the microwave for about 18 seconds each.
Letting them cool, then popping them back into the fridge/crisper.

March 26, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Anne,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

They are very responsive and helpful to queries

Following the instructions works well.its helpful to dry the inside wall of the fridge before sticking it on. Drying in the sun is easy.

February 23, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Karenza,
Thanks for the 5-star review and tips :-)
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Believe the hype!

Believe the hype - Fridge Friends actually work! They've saved me in so many ways - money, waste and less trips to the shops! Just buy it, you won't regret it!

October 31, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Steph,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fresh produce

Speedy delivery & love that it keeps my berries for longer without going mouldy. That prompted me to buy 2 more for the veggie drawers…highly recommend

March 2, 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Robyn,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look