Fridge Friend Reviews 1,042

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness in keeping produce fresh for significantly longer periods, often extending the life of fruits and vegetables by a week or more. People are particularly impressed with how it prevents spoilage, reduces food waste, and even eliminates odors in the fridge, leading to savings on grocery bills. Many consumers also highlight the excellent user experience, noting the product's ease of use and the prompt delivery service. However, some people were dissatisfied with the product, reporting that it did not work as expected and that their produce still wilted or spoiled quickly. A few customers also mentioned issues with the product's durability, with some experiencing leakage of internal contents after refreshing it.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers are impressed with how it... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with how the product keeps fresh... See more

User experience

Reviewers highlight positive aspects of user experience. Customers are impressed with the product's ease of... See more

Value for money

Customers had positive experiences with value for money. Many reviewers highlight that the product is a... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Jonathan is responsive and took my feedback seriously which I did not expect! The after-sales support provided is reliable. Besides the monthly reminder for reset, they also make sure the product we i... See more

Company replied

Rated 5 out of 5 stars

I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter. I purchased my two first and was so delighted with how they kept my fresh produce, plus the... See more

Company replied

Rated 5 out of 5 stars

I’ve only had my fridge friend for a week or so but already I’ve noticed an enormous difference in the preservation of fresh fruit and vegetables. In particular, bagged salad can now be used over f... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I have 1 in crisper and one I fridge

I have 1 in crisper and one in fridge part. I only have a small fridge freezer for 2 ppl.
I find I still have to put every veg in separate bags in crisper or they go soft. So no change. All I've noticed is fridge don't smell no more.

February 8, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Dianne,

Thanks for the 4-star review and feedback. We recommend placing your produce in open containers or bags with holes in them to allow Fridge Friend to work properly.

Lots more storage tips here: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Product works well - I've now purchased multiple sets for friends as gifts

Updated 23/3/26 Initially I had a small issue where the Freshness insert appears to have melted in the microwave, although I followed instructions provided. Thanks to Jonathan the Freshness Insert was promptly replaced. Can't fault great customer service, so revised my rating to 5 stars. I've since purchased a few more for a friend as they're that good. Purchase with confidence from a company that stands by its product. Thank you 😊

January 27, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mich,
Thank you for the feedback, we really appreciate it.

Just to clarify, we provide different instructions for the setup (Heat for 15 seconds as the unit is at room temperature) and the monthly reset (20 seconds as the unit is coming from the fridge, typically at 4 °C)

All the care details are provided in the monthly reset email reminder, the Fresness Blueprint sent with every delivery, and here on our website: https://www.fridgefriend.com/pages/setup-guide

If a Fridge Friend is damaged by following the detailed instructions, you are entitled to a free replacement. Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email hello@fridgefriend.com.au to enquire about a free Freshness Insert replacement.

Cheers Jonathan. Co-Founder

Rated 5 out of 5 stars

Product that does the job

Product did exactly what it is meant to do and keep my fridge smelling clean and all my fresh produce lasting longer than before and great that they send an email every month to reset the product

February 28, 2026
Unprompted review
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Reply from Fridge Friend

Hi Mina,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Excellent service in getting the products to us in no time at all 👍

Excellent service in getting the products promptly - we purchased 4 fridge friends 2 for us and one each to our adult children to place in their fridges

January 13, 2026
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Reply from Fridge Friend

Hi Raymond,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have piece of mind that when fresh…

I have piece of mind that when fresh food is purchased it lasts longer in the fridge now. I totally recommend fridge friend.

February 5, 2026
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Reply from Fridge Friend

Hi Lisa,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Very promising start

Great so far! Thanks 😊

February 4, 2026
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Reply from Fridge Friend

Hi Amanda,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

fridge friend

it does work very happy

January 28, 2026
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Reply from Fridge Friend

Hi Kuytim,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 3 out of 5 stars

Not as fresh as some

It doesn't keep veggies as fresh as it suggested, my fresh carrots limp in a week. Compared to three weeks still crisp in a particular container designed for veggies.

February 25, 2026
Unprompted review
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Reply from Fridge Friend

Hi Sonia,
As a small, Aussie-owned, family business, we take all feedback seriously. I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint, which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role. Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 4 out of 5 stars

Does what they say it does

Easy to order, arrived in a timely manner, does whats advertised.

January 27, 2026
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Reply from Fridge Friend

Hi Cassandra,
Thanks for the 4-star review. We really appreciate your support.

What could we have done to get 5 Stars from you?

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fantastic product & really works

Fantastic product & really works. Prior to purchase my fruit & veg was going off in 2-3 days. Now with Fridge Friend it lasts for weeks with no issue. Great for my cold press juices in the morning ⭐️

January 29, 2026
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Reply from Fridge Friend

Hi Damien,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great communication and prompt…

Great communication and prompt delivery. This product actually works and we have noticed a big difference in the longevity of the vegetables.

January 20, 2026
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Reply from Fridge Friend

Hi Carl,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. I have two in my home fridge and one in the caravan fridge. Fruit and vege last longer and there is minimal odour in my fridge. Happy customer.

January 20, 2026
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Reply from Fridge Friend

Hi Jane,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

great product

our fruit and veg definitely stay fresher longer with fridge friend.

January 20, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sheree,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Works as advertsied

Works as advertsied

January 19, 2026
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Reply from Fridge Friend

Hey,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Excellent Australian Product .

I am very happy with my Fridge Friend's. Have had them for a few years and they still do the job! My vegetables certainly last much longer . I also love my monthly emails , reminding me that it is time to reset my Fridge Friends.

February 16, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Second purchase first was a gift

Second purchase first was a gift, bought the second for caravan

January 14, 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. We really appreciate your support and your generosity.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Great product

We have had the fridge friend for a couple of weeks. The contents in the crisper are definitely staying fresher for longer. Can recommend this product. We will also take the fridge friend in our caravan when we go on extended trips.

January 21, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Stacey,
Thanks for the 4-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support, what could we have done to earn that extra star?

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I had a recent issue and the customer…

I had a recent issue and the customer service I received was brilliant. highly recommend the company and the product

January 12, 2026
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Reply from Fridge Friend

Hi Donna,
Thanks for your 5 Star review of our after-sales service, we really appreciate it.
Cheers, Jonathan. Co-Founder

Rated 5 out of 5 stars

Love it and it helps keep my food from…

Love it and it helps keep my food from going bad bought for my whole family to use

January 20, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Susan,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product

Great product. Love it

January 19, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Christina,
Thanks for the 5-star review. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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