Front Reviews 294

Front has become an indispensable part of our client engagement strategy.

I LOVE FRONT. You make my workflow so easy and I truly couldn't do my job without it. Excellent support as well!

The auto chat will comment after I end the chat with customer by saying for example: It was a pleasure speaking with you, and I hope you have a great rest of your day! Feel free to text us 24/7 or give us a call at 800.333.4554 or even visit our FAQs: and give the link
And if the cust say you too etc. Then it will say one moment to speak with an advocate. We already spoke and ended the call so I wish we could stop that part of answering the customer after I've ended the call.

Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.

I love the easy communication between co workers. the comment option is the best feature. Makes it super easy without sending new emails back and fourth.

Makes work so much easier with team inboxes.

Need more integrations with Productive.io and ability to pull reports on our monthly plan.

Hi I really like using Front easy to navigate and alot of features that are great for working in a team environment

Great Platform except....

Please, please give us a mobile calendar.

Thanks,
Melissa

Great tracking features. I also super like the mentions capability without messing up with the actual email.

I just love Front! It has so many tools to make your work easier such as tagging, assing e-mails to coworkers without having to resend them, snoozing e-mails to determine hours to avoid missing anything, team inboxes, and rules.

Our company runs on Front.

Every team member at our company has a Front login, which helps to keep everyone on the same page.

As a fully remote company, with teammates based in several different time zones, I couldn’t imagine trying to run our operation with everyone using Gmail or Outlook.

Collaborative email is the future, and Front is far and away the best option.

It has been such a discovery for me and never has e-mailing my clients and managing my e-mails been so easy / intuitive / smooth.

I always had issues with other e-mailing tools which didn't make sense for me (the thread would get so confusing when fwd e-mails to many team members - almost impossible to understand, etc).

Now everything is organic and I can collaborate with my team and colleagues easier by tagging them on e-mails as they come.

The collaboration and communications integrations in Front are pretty amazing! Some of the best I've ever used and they are a huge help at work.

No issues with front. Easy to use and has alot of helpful tags and features. Sometimes emails will duplicate or won't allow me to send a short email with a notification saying it is too large to send.

Front has reduced so much stress! The visuals are impressive and emails are custom categorized. I love it!

Front makes it so easy to stay organized and not lose any emails.

Very good and organized. I only suggest to add a filter for dates or subjects

I want to learn more how to take advantage of FRONT, metrics, statistics maybe