The delivery of my items was swift and well packaged. The Mont St Michel jacket was superb and just the right size, large for my 42” chest. Unfortunately the matching parig trousers were far too small... See more
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Review summary
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Reviews shaping this summary
I was able to get in touch with them quickly using their online chat and narrow down the correct size for the jacket I was looking at. I bought the jacket and it arrived the next day (perfect fit than... See more
I was visiting Edinburgh a couple of weeks ago, and took the opportunity to come in and try out my first pair of Red Wings. Jamie couldn't have been more helpful, and was happy to arrange delivery for... See more
I’ve had the pleasure of visiting the store and loved the friendly atmosphere. The staff are welcoming and knowledgeable about their products. This is what has given me the confidence to make online p... See more
Company details
Written by the company
Family-run business specialising in clothing and accessories from small, standout brands with a shared focus on quality construction, stylish, high on detail and decidedly different to what you would find on the high street. Our customers range from young to mature, sharp dressers to slouchy, streetwear to sartorial.
Contact info
18 Stafford Street, EH3 7BD, EDINBURGH, United Kingdom
- 0131 538 3546
- mark@frontiers-woman.com
- frontiers-man.com
4.9
Excellent
414 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great experience
It was lovely to receive a proper handwritten gift card not a plastic one or an impersonal e-card.
December 8, 2025
Prompt shipping to the U.S.
Prompt shipping to the U.S., which was hard to find for this product. I had to pay the tariffs but that’s my country’s problem, not yours. Lovely products and I wish I’d ordered more while I was at it.
December 3, 2025
Great service
Helpful information offered on request, via email from a staff member to inform the correct purchase, once ordered it was a smooth and fast delivery
December 2, 2025
Did not receive goods and no refund
Did not receive goods and no refund! The parcel was left out by DPD but not in a safe place…they did not attempt to leave with a next door neighbour but left next to the bin where it could be seen from the road…also saying it was left in a porch and I don’t have a porch! Frontiers have left it to me to chase DPD and will not refund or an offer of a replacement! Very disappointing as I have not received what I have paid for…I would not buy from them again I do not recommend them at all!
November 14, 2025
Reply from Frontiers Man
Hi Tim,
We’ve been in regular contact throughout, and have done everything possible to help clarify what happened with your delivery.
The DPD claims department investigated this on four separate occasions. Each time, they confirmed that the parcel was delivered in line with the Safe Place instructions you set on your DPD app. The screenshot they provided shows “Front Porch” as your default safe place. While you may not have a traditional porch, this is one of their preset options. If a precise location is required, the ‘Other’ option on the app allows for an exact place to be typed manually. Because a safe place was selected, the driver was not expected to try neighbouring addresses.
To be clear, when a customer chooses to have parcels left in a safe place, responsibility for the package ends once the courier has delivered to that instruction. That is clearly stated when you selected the safe place within your app. We completely understand how frustrating it is, but in this case neither the courier nor ourselves were at fault.
To say you were left to deal with it alone is also not accurate. We have spoken to DPD multiple times and shared every update with you as soon as we received it.
We do understand your frustration and we are genuinely sorry for the outcome, but we have supported this fully. As previously advised, we would strongly recommend reporting this to the police, as this helps them monitor recurring thefts in your area. Going forward, we’d also suggest reviewing and updating the ‘Front Porch’ safe place setting on your DPD app to prevent this happening again.
Frontiers Man
Fast delivery and excellent customer…
Fast delivery and excellent customer service. The only reason that its not five star is due to the costs of shipping (and insuring) the poorly sized Red Wing boots back to store (sizing obviously not the fault of Frontiers).
November 11, 2025
Quick delivery to San Francisco and…
Quick delivery to San Francisco and great communication!
November 11, 2025
Excellent service 10 out of 10 I’ll…
Excellent service 10 out of 10 I’ll have no problem shopping here again thank you guys
November 13, 2025
Great service and a real shop
Great service and really good guys. When you buy from them you are supporting a real shop, with real people doing the work. Not just another online retailer.
November 10, 2025
Great product as a great price
Great product as a great price
Fast delivery
Highly recommended
November 7, 2025
Amazing shop and online shopping…
Amazing shop and online shopping experience will definitely be making future purchases I do recommend you do too.
November 4, 2025
Quality Experience
I appreciated the communication from the shop about my purchase as well as the timey delivery. Excellent experience.
October 30, 2025
Staff are very professional,efficient…
Staff are very professional,efficient and helpful. Delivery was extremely quick
October 21, 2025
great service
October 16, 2025
Great service!
Great customer service when discovering they didn't have the size of ordered, quick to get in touch and provide options. Very fast delivery and lovely products! Very happy and a small personal touch on the invoice improved things further!!
October 8, 2025
Great service
Appreciated that I was made aware of fees and taxes that would be added when shipping abroad.
September 30, 2025
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