Frontline Coffee Reviews 243

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Frontline Coffee.co.uk website has clearly been hacked. - hope the wonderful figher fighter roasting amazing coffee are soon able to get their site back

Rated 5 out of 5 stars

Frontline coffee has been a great discovery over lockdown. Not only does it feel good to support front line workers, the coffee is also a great choice for at home working. We get the signature brew fo... See more

Rated 5 out of 5 stars

I don't drink coffee myself, Ibuy it for my husband who says its 100 times better than other well known brands! I love that you can choose which service to support. My husband and best friend are fire... See more

Rated 5 out of 5 stars

The Morning Rescue, supporting the RNLI, is genuinely excellent - smooth, dark and delicious, like a decent mid-strength Italian roast. Currently chugging through about a kilo of the stuff a month. Ha... See more

Company details

  1. Coffee Store

Information provided by various external sources

Frontline Coffee is a firefighter run and owned coffee company serving premium coffee supporting UK frontline services. We develop our coffee roasts and service with the same focus and determination applied on operational incidents. With every purchase you make, you are helping support the men and women of our emergency services, helping fund search and rescue teams, giving the RNLI its capability to launch lifeboats to sea and helping our NHS. We donate all of our profits to these amazing charities and organisations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

Quite disappointed

Quite disappointed. The coffee arrived in a poor bag that wasn't sealed (just folded closed), so would have been influenced by the delivery conditions. It also didn't arrive with any "roasted on" date and seemed quite stale. Maybe their target market is supermarket buyers who don't mind older beans but I expect a decent roaster to send out within a week from roasting. I would rather buy fresh elsewhere and donate to the NHS. All that said, it didn't only get 1 star as the taste wasn't bad. Probably would have been thrilled if fresh.

May 4, 2020
Unprompted review
Frontline Coffee logo

Reply from Frontline Coffee

Good Afternoon Alan, I am really sorry about your experience with our coffee. Our bags are dispatched in this way, folded over with a label as they are recyclable. This is something we are currently in the process of improving to ensure the coffee is as fresh as possible on arrival and not influenced by the delivery journey. With regards to the roast date stamp, i can assure you the coffee would have been dispatched within a week of roasting. Due to social distancing and operating a safe environment we are only roasting twice a week and not running to our normal process which is why the date may have been missed off.

Best Wishes,

Frontline Coffee

Rated 5 out of 5 stars

Easy and quick to order!

Easy and quick to order! Feel like this is a great company to support! Haven’t tried the coffee beans yet though so can’t rate the coffee itself. 🤞

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

Front line coffee....

Front line coffee..... wow what can I say? A win win company in my opinion. Fantastic fresh coffee ground to perfection and for a wonderful cause.

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

Very responsive from clicking the order…

Very responsive from clicking the order button to drinking my first cup of frontline was 48 hours. I am so impressed l have ordered another 100 bags
They're so much better than instant, and convenient when l am covering the Night shift as a Blood Bikes Duty Controller.

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Bang on coffee

Fast service. Bang on coffee and all for a good cause or 2. What’s not to like?

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

I am a frontline worker myself

I am a frontline worker myself, working for the nhs and am always looking to support companies with a sound ethos.
The coffee is delicious, I find the coffee bags really useful for busy days working on the ward and the signature roast is my favourite for a lazy weekend morning.

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

My new coffee!!

Was recommended by a friend and was not let down! Great tasting coffee and helping frontline services makes this a win win!

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Frontline is a coffee drinkers dream

Frontline is a coffee drinkers dream, a hidden gem in the world of profit hungry corporations. Frontline does coffee right. Locally sourced beans, hand crafted in the UK and recyclable bags.

Well balanced, smooth and with a rich taste and smell, the signature roast has fast become my go to with Frontline Coffee.

Add to all of the above, the profits support our Frontline services, this is a start up I hope continues to excel.

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

coffee with a cause

Been drinking this coffee since the company started, it’s my daily pick me up. What a great coffee and even better I’m helping our frontline line charities along the way.

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing coffee!

Amazing coffee!! Gives me the boost I need before my shifts! These guys are doing a fab job supporting charities at the same time as giving me a lovely cup of coffee!

May 2, 2020
Unprompted review

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