Froothie UK & Ireland Limited Reviews 

When my delivery arrived I realized my mistake. I had ordered the wrong blade. I contacted customer service immediately to arrange a return and to purchase the correct blade. I still have not heard back from them.

I bought a juicer from this company that was over £300 for a part to break but when emailing this company several times for weeks to get a replacement part, they ignore and don’t resolve this issue. DON’T waste your hard earned cash on this company.

Good website and products but expensive and postage cost for small items is excessive

The product arrived on time and is an invaluable aid in my kitchen

My Optimum blender breaks every year or so. Normal household use. I honestly think these things have a design flaw.

There are no instructions on the website as to how to return an item. I have emailed them 4 times in order to generate a return and have had no reply.

I have been a loyal Froothie customer for years, which makes this experience even more disappointing.

My Optimum VAC blender developed a fault, and instead of receiving clear support, I was given contradictory information for over a month. I was first told the machine had been assessed and that a repair wasn't economical, only to be later told that Froothie doesn't repair out-of-warranty machines at all.

This wasted weeks of my time and caused unnecessary frustration. If I had been given accurate information from the start, the situation could have been resolved immediately. The product may be good, but the after-sales support and communication fell well below my expectations. I would avoid it.

9400x . Dreadful . Fuses the kitchen every time I attempt to use it . Company originally changed the base unit but it has got worse and worse and is now unusable. Company refusing to answer me. Going to buy a vitamix like I should have the first time

Everything

great product, excellent price, smooth delivery

Great service

Bernard was great - really helped me get the product I wanted (VAC2).
it's the best vacuum blender out there - and does lots more besides.
Arrived very quickly, and put to great use straight away.
Always clean the jug after use - not just a quick swill - it stays pristine. My second VAC2, the first one lasted 7 years and had daily use.

I purchased a blender in February 2026. These blenders are not cheap but I wanted one that would last. Barely a year after purchase the blade broke and when I emailed to ask for a replacement part I was told there was a scratch on the blade and they would not replace. The hardest thing I have blended is frozen fruit. A replacement will cost £75- no discount offered so I have purchased a Nutribullet which blends much better. Very poor service

Good customer service experience over several years. Great quality products

Great customer service

The replacement motor unit for my blender has now been received dated 2nd May 2026

Thank you for resolving the issue and honouring the warranty.

Really innovative idea to offer upgrades.

Great quality, easy to use, very effective at blending.

Fast delivery from froothie company, perfect blender 💯. Made moi moi with it and the smooth blend made me happy 😊