Froothie International Reviews 728

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality and excellent performance, often highlighting the convenience and efficiency they bring to daily routines. Many consumers appreciate the fast delivery service, noting that items arrive promptly and well-packaged. The customer service is consistently described as outstanding, with people commending the team for their quick, helpful, and supportive responses. However, some customers also noted issues with product durability, experiencing malfunctions or premature wear within a few years of purchase. A few other people also felt that certain products did not meet their expectations for specific tasks, such as slow cooking or processing thicker ingredients, and found some recipes provided to be inaccurate or lacking flavor.

What people talk about most

Product

Users describe positive interactions with product. Many customers express satisfaction with their purchases,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, saving... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the service to be brilliant,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Thermocook, great product with quality attachments and accessories. Love the 3 L mixing bowl, decent size for doing soups for the family. Only glitch was connecting to our profile set up on C... See more

Company replied

Rated 4 out of 5 stars

Great product to use however we have issues all the time linking our devices to the main unit. We are not able to consolidate any of our favourite recipes from our Apple phones to the main unit and v... See more

Company replied

Rated 5 out of 5 stars

First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more

Company replied

Rated 5 out of 5 stars

Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more

Company replied


Company details

  1. Appliance Store
  2. Kitchen Supply Store

About Froothie International

Written by the company

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

728 reviews

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1-star

Replied to 10% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Strong blender for frozen fruit and…

Strong blender for frozen fruit and ice. Mixes well and has great range of blend speeds. Its always an enjoyable experience. Despite constant daily use the froothie is durable and easy to clean. We are onto our second froothie now, after 10 years use from the initial one.

October 31, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Richard,

Thanks for supporting our brand already for a decade. It has been a pleasure serving you over the years. It pleases us that the results are always as desired making you use the appliance over and over again.

Spread the word and have fun,
Froothie team

Rated 4 out of 5 stars

Good blender and juicer

I am using your blender and juicer.
They are both working well ,I am happy about that!

October 31, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Mio,

Thanks for using a blender and a juicer from Optimum.

Share your word and enjoy the homemade recipes.

Froothie team

Rated 5 out of 5 stars

Blender well worth the buy

We have purchased the Optimum 900 blender. It is perfect for our busy household. We use it every single day. Prior to purchasing this blender we were going through at least 1 blender a year. We have had our Optimum 900 for over 3 years now. Well worth the buy. Parts are easily available if required.

October 30, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Jorleen,

That is a real saver and we're glad that this blender is being your friend already for years.

Take care for it well and that it may serve your family for many more years.

Best regards,
Froothie team

Rated 5 out of 5 stars

I recently purchased a Froothie Optimum…

I recently purchased a Froothie Optimum Magicook Pro. It is hands down THE best purchase I have made this year. A high quality product that is very easy to use and comes with recipe book and full easy to understand instructions. Thank you so much. I recommend Froothie to anyone who listens.

October 21, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Raewyn,

Thank you so much for loving our Optimum Magicook Pro. Besides the recipe book we are also having a magical Facebook Group here: https://www.facebook.com/groups/magicookpro/

Looking forward what you are making and we wish you lots of magical fun,
Froothie team

Rated 5 out of 5 stars

Loving the easy use of my compact…

Loving the easy use of my compact juicer!

October 1, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Deb,

Offering easy-to-use appliances is our main goal for a convenient using.

Thanks for loving your 600M and we wish you lots of joy using it.

Best regards,
Froothie team

Rated 5 out of 5 stars

Fuss free decarb and oil/tincture…

Fuss free decarb and oil/tincture products. Simple design and super easy cleaning.

October 14, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello William,

Sounds like the magic has arrived your home making great oils and tinctures.

Enjoy using the appliance,
Froothie team

Rated 5 out of 5 stars

Froothie worth buying from

Awesome arrived quickly with Awesome customer support

June 15, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Perry,

Thanks for being with us and sharing your honest feedback about the service you have received.

Best regards,
Froothie team

Rated 3 out of 5 stars

My Husband and I like your Optimum…

My Husband and I like your Optimum Juicer 600XXL. We have enjoyed the juicing experience, thanks to your juicer. Most amazing news is that My Husband Blood Pressure has returned to normal since we started juicing. We thank God Almighty for this health improvement.

The challenge we have with your Optimum Juicer 600 XXL is that it struggles with celery. The pulp gets stuck and so makes juicing celery really cumbersome as I have to clean the juicer in between. So cannot batch juice greens especially celery.

October 27, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Greenes,

Thank you so much for sharing your positive experience with the Optimum 600XXL juicer! We're thrilled to hear how juicing has positively impacted your husband’s health—what an incredible journey.

For celery, we recommend cutting it into smaller pieces before juicing, as this can help prevent fibers from getting caught and make the process smoother. Additionally, using fresh, crispy celery tends to produce the best results and can reduce pulp buildup. We hope this tip enhances your juicing experience, especially when batch juicing greens. If you have any other questions, feel free to reach out—happy juicing!

Froothie team

Rated 5 out of 5 stars

Best products i had..

Best products i had... easy and convenient...

October 1, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello DB,

Thanks for sharing your positive vibes with the community.

Best regards,
Froothie team

Rated 5 out of 5 stars

Great shipping and range of products.

I bought my first optimum from Frothie years ao, and another one recently and shipping has always been fast and amazing. The products are quality - love it. Price is always the best too. Thank you!

July 18, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hi Michelle,

Thanks for having put your trust again in our Optimum brand by purchasing another appliance recently.

We appreciate your support and we hope to serve you for many more years.

Best regards,
Froothie team

Rated 4 out of 5 stars

Quick delivery

Delivery very quick, missing power cord when delivered but were very apologetic and had cord sent out very quick. Very easy to deal with

August 21, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Kobi,

Great that the product has been shipped quickly and our apologies for the missing cord in the parcel.

We're glad that the issue was resolved quickly so you can use the appliance.

Have fun and best regards,
Froothie team

Rated 5 out of 5 stars

Great little juicer,compact so doesn't…

Great little juicer,compact so doesn't take up much bench space. Easy to use and clean .Love the cleaning brush, very handy.Great for 1 person.

August 21, 2024
Froothie International logo

Reply from Froothie International

Hi Ange,

Share your love with others about this baby juicer that provides you with many delicious recipes.

Keep on juicing and stay fresh and healthy,
Froothie team

Rated 5 out of 5 stars

Very happy with my choice!

I love my blender! Smoothies ready in 20 seconds!

August 18, 2024
Froothie International logo

Reply from Froothie International

Hello Marina,

That sounds like a breeze.

Enjoy the smoothies and have fun,
Froothie team

Rated 5 out of 5 stars

Good communication and fast delivery to…

Good communication and fast delivery to NZ

July 19, 2024
Froothie International logo

Reply from Froothie International

Hello James,

That is very nice to hear as is in general it does take some days to get parcels delivered to New Zealand as they are shipped from our Melbourne warehouse.

We appreciate your feedback and we wish you lots of joy using your Optimum 9200A.

Best regards,
Froothie team

Rated 5 out of 5 stars

Resolve my query

June 23, 2024
Froothie International logo

Reply from Froothie International

Thank you so much for your feedback, Joihn.

We apologies for receiving the incorrect goods but are glad that it was resolved quickly.

Happy juicing,
Froothie team

Rated 5 out of 5 stars

Talking to a real person who was more…

Talking to a real person who was more than helpful fabulous service would well recommend them.

June 25, 2024
Froothie International logo

Reply from Froothie International

Hello Megan,

Knowing that often people are dealing with a robot chat, we are pleased to know that you appreciate speaking to a real representative for an enhanced experience.

Thanks for being with us and sharing your experience,
Froothie team

Rated 5 out of 5 stars

The aftersales service was faultess

The aftersales service was faultess, I spoke with Australian based staff on 3 different occasions and each time the customer service agents were knowledgeable and able to provide a solution to my problem in a professional and friendly manner.

June 25, 2024
Froothie International logo

Reply from Froothie International

Hello Lisa,

So happy to hear about your positive experience dealing with our customer service.

We try to improve our service non-stop to provide a top-notch service to our customers.

Thanks for your appreciation and for supporting Froothie.

Best regards,
Froothie team

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