QUALITY IS REALLY CHEAP I ORDERED ON 28/01/2021 .............. The clothes are very cheap versions of what they show on the internet. Colors, sizes, fit, and the material do not match. Arrived two wee... See more
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I purchased a jogger set in December, after months n still not receiving anything i asked for an ETA or money back, they assured me its on its way but since then I have tried to get ahold of them now... See more
Products are cheaply made and of poor quality, It took two months to get here !!!!! My first experience was perfect THE CLOTHES I ORDERED ARE NOT GOOD I placed an order on 1/18/2021 for a few dress... See more
Poorly packed goods. Packed too tight and close to packaging without bubble or protective wrap- I pierced a garment so shame on me- quality of garment was ok. Sizing was poor. Return policy is a joke.... See more
1.6
Bad
47 reviews
No history of asking for reviews
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WARNING - Frost Goddess won't exchange too small shirt
WARNING to anyone considering ordering from this company: Shirt is cute but company doesn't stand behind their "satisfaction guarantee" and "easy returns" - I'm so bummed- I was so excited to give this to my petite 15 year old daughter for her birthday- design is perfect but sizing is SO SMALL!! Description gave me no hint that it runs so small: "This shirt is light-weight, fits loose but looks good and comfortable, it flows as you move for comfortable wear." It took a a long time to receive the first order (understandable with postal issues going on) and I was disappointed I was gearing up for exchange. I was just looking at the return statement "It happens that you make a mistake. We are all human right? This way, you need to return it to us and cover the postage." - ok fine- but when I got in touch with the company they wrote "We are having some financial problems due to the consequences of this misfortune. Therefore, we are unable to refund/replace your order right now. We greatly appreciate your kindness if you accept our product. We know that we have let you down and we understand your disappointment. We truly apologize for any inconvenience that this may have caused you and hope to receive your forgiveness. Many thanks for choosing us and if you have any other queries, feel free to email us." - This is NOT ACCEPTABLE. I wrote a review warning people on their page 2x and they keep taking it down. (I'm sure they'll try to take this post down as well) They're advertising under many different business names that all bring you to the same site. BE WARNED- THIS COMPANY DOES NOT STAND BEHIND THEIR PRODUCTS. Design is so cute and all I wanted was a bigger size. Truly the size small may possibly fit an 8 year old. I would give them no stars is I could.
September 25, 2020
Unprompted review
Fraudulent and scam company
Fraudulent and scam company. Stealing from artists.
September 19, 2020
Unprompted review
I wish I could write a 0 star review
I wish I could write a 0 star review. Customer Service is 100% awful, product was a knock off and definitely not as described. Am escalating through paypal now for a refund. Stolen pictures that the products are half-arsed reproductions of.
CS emails responded with a lot of 'please's and 'forgive us' and no 'how can we make this right'. Please note their (probably illegal) caveat on their site that says no returns.
September 15, 2020
Unprompted review
Scam Site! DO NOT BUY
Scam Site. Stealing products from independent sellers
September 10, 2020
Unprompted review
Definitely scammers - avoid!
Definitely scammers - do not use!
Placed an order but then was warned by friends that the item design was stolen from an Etsy seller. Immediately raised a PayPal dispute which was quickly escalated and resolved in my favour. Have seen Twitter posts where other designers have had their IP stolen.
September 2, 2020
Unprompted review
SCAM SITE - DO NOT BUY!
SCAM SITE using photos from real sellers on Instagram. DO NOT BUY.
August 19, 2020
Unprompted review
Scam site
Scam site. All photos are stolen from Etsy. In other words, the photos are NOT THE PRODUCT BEING SOLD.
Don’t risk it, getting a refund (even with PayPal) is extremely difficult.
August 1, 2020
Unprompted review
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