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Froya Organics Reviews 7,611

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,554 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing quality, noting that they nourish the skin, improve its texture, and provide a healthy glow. Many appreciate the natural ingredients and the absence of harsh chemicals, leading to reduced irritation and improved skin conditions like acne and fine lines. The customer service is frequently highlighted as exceptional, with people commending the staff for their quick, kind, and helpful responses to inquiries and issues. However, some customers were dissatisfied with certain products, describing them as sticky, greasy, or causing an orange tint on their skin. A few also reported issues with product consistency, such as a coarse scrub or a grainy anti-wrinkle cream, and some experienced delays in delivery.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction and love for... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are excellent and of very high... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, exceptional, and... See more

Response time

Consumers find response times to be overwhelmingly positive, with many reviewers highlighting the quick and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These products are simply amazing. They are a joy to apply and all provide an experience of nourishment and comfort....they also perform beautifully. At 65, I am all about moisture and balms because... See more

Company replied

Rated 5 out of 5 stars

First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more

Company replied

Rated 5 out of 5 stars

Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more

Company replied

Rated 5 out of 5 stars

I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Made in the USA NOT in Norway.

Made in the USA NOT in Norway. Misleading advertising. This is not mentioned in any advertising. It appears ingredients are sourced from other countries also.

June 20, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hello Veronica,

We're sorry to hear about your disappointment.

Frøya is a Norwegian brand founded by Norwegians. To serve customers around the world, we manufacture in several locations, including the USA, Poland, and Australia.

The country of manufacture is clearly stated on our packaging, and we strive to be transparent about this.

If there is anything specific that led to your concerns, we'd genuinely like the opportunity to understand them better.

Please contact us at help@froyaorganics.com and ask to speak directly with a manager. We'd be happy to discuss your experience personally.

Kind regards,
Frøya Organics

Rated 5 out of 5 stars

I have been using product for 10 days

I have been using product for 10 days, and my skin is responding well. I like that it seems to calm down face.
I also like that a very small amount is used, to get the reultsI am looking for.

June 19, 2026
Unprompted review
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Reply from Froya Organics

Hey Patricia!

So happy to hear your skin is responding well!! The fact that you're already noticing results after 10 days is so great to hear, and yes, a little really does go a long way with our products. That's something we always love hearing from customers.

We're here if you ever need anything!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I’m really enjoying these products

I’m really enjoying these products. I love the exfoliant, it makes my face super soft. The balms are really nice and are super moisturizing without breaking out my skin. The scent is super mild and not unpleasant.

June 10, 2026
Unprompted review
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Reply from Froya Organics

Thank you so much for this Tracy!! 🙌

Love that the exfoliant is working so well for you and that the balms are keeping your skin moisturized without any breakouts. That's exactly what we're going for. And yes, we really care about keeping the scent light and pleasant, so glad that's landing well too!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I’m loving my skin care for my face and…

I’m loving my skin care for my face and receiving the hand balm was a great surprise!
I’m a hairstylist and with my hands constantly shampooing, working with products, etc… this hand balm is the best I’ve ever used.

June 19, 2026
Unprompted review
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Reply from Froya Organics

Hei Cynthia!

Ok this made me smile!! A hairstylist who says it's the best hand balm she's ever used... that seriously means a lot coming from someone whose hands go through SO much every day. So glad it's been a great surprise for you!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Makes my skin relax and ease

Makes my skin relax and ease, soothing and working wonders for acne as well.

June 20, 2026
Unprompted review
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Reply from Froya Organics

So glad to hear this!! Soothing the skin and helping with acne is exactly what we hope for. Love that it's working wonders for you.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

They made the experience easy and added…

They made the experience easy and added a human touch.

Thank you!
Dee

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Dee!

That means so much to hear. Making things feel easy and adding a human touch is exactly what we're trying to do. Thank you for taking the time to share this!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I love Froya’s product line

I love Froya’s product line, ingredients and results. When I had a slight issue and contacted customer service, they were stellar too. Great experience all around!

June 19, 2026
Unprompted review
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Reply from Froya Organics

Heather, this just made my day!! Knowing that both the products and the customer service hit the mark means everything. We really do care about the whole experience from start to finish, so hearing "great experience all around" is exactly what we're going for.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Super fast response

Super fast response. Was worried but it went amazing. I appreciate how my request was handled.

June 19, 2026
Unprompted review
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Reply from Froya Organics

Hey Karen! So happy it went amazingly for you. Being there when customers need us and handling things quickly is something we really focus on, so this is so great to hear!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I love this company

I love this company and I love their products! My customer service experience has been fantastic. They were prompt when I needed to cancel an order and were very helpful.

June 19, 2026
Unprompted review
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Reply from Froya Organics

This means so much!! And I'm really glad we could handle that order cancellation quickly for you. That's exactly how it should work, you reach out and we take care of it right away. So happy you're loving the products too!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Amazing products and customer service

Amazing products and customer service

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Thank you so much!! Really appreciate you taking the time to say that. 😊

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Amazing and prompt service

Amazing and prompt service! Helped me with my issue with no problem at all. Great customer service, honestly I was impressed.

June 18, 2026
Unprompted review
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Reply from Froya Organics

Hey Jenny!

Love that we could impress you! Helping customers with their issues quickly and without any hassle is exactly what we aim for. Thank you so much for sharing this!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Fast customer service

Emailed to stop my order as I wasn’t ready for it yet, and they responded to my email asap. My order was stopped and my money was refunded

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Christina! Really glad we could catch that in time and get everything sorted out for you. Fast responses and easy refunds are something we take seriously, so it's great to know it worked out!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I love Froya!

I love every product i have tried-and reordered! I notice a difference in my skin, and with my hair. I love the ingredients, and the online book! Customer service has always been great!

June 19, 2026
Unprompted review
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Reply from Froya Organics

Kristin, this is so wonderful to read!! The fact that you keep reordering, notice a real difference in your skin and hair, AND love the online book too, that's everything we could hope for. Thank you so much for being such a loyal customer!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great service!!

Great service!!! When I opened one box, a glas jar was totally broken to pieces. I sent picture of it to customer service and immediately got a new one ordered to me! Quick and friendly communication!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Anne, I'm so sorry about the broken jar but SO glad we got it sorted out quickly for you!! That's exactly how it should go. A photo, a quick reply, and a new one on its way. Thank you for reaching out and for sharing this.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great customer service!

Great customer service!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey there! So glad to hear it. Thank you for taking the time to share that!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I love how there product goes on my…

I love how there product goes on my skin and keeps it moisturized all day and night. I notice a couple of my “wisdom” spots are fading too!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Leah, the wisdom spots fading comment literally made me smile!! That's such an exciting thing to notice. And knowing the product is keeping your skin moisturized all day and night is exactly what we're going for.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I ordered from Froya Organics and forgot to add discound code

I ordered from Froya Organics and was so excited to place my order, I forgot to add the discount code provided on the website. After ordering, I realized it and immediately emailed the company. Within 10 minutes, I received an email showing me a refund and the discount applied. NOW that is GREAT customer service! I cannot wait to start using the product!!!!!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Jenn, the excitement in this review is so contagious!! Love that we could get that discount sorted out for you in just 10 minutes. That's exactly the kind of quick turnaround we want to deliver. Can't wait for you to try the products!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I haven't even received my order yet!

I haven't even received my order yet, but have had great experience with customer service thus far! Thank you!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Jen! Love that you had a great experience even before your order arrives. We're rooting for you to love the products just as much once you get them!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service! Excellent company and agent who helped me!

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Heather, thank you so much!! Hearing that both the company and the person who helped you made a great impression really means a lot to us. ❤️

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

All of my concerns were addressed…

All of my concerns were addressed within 2 hours. Their email system support system is very organized. Once I got to customer service agent was prompt to reply and fulfilled my request quickly.

June 19, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Natalia!

Within 2 hours and everything sorted out, that's exactly what we aim for! So glad our support system made it easy to get through to the right person quickly. Thank you for sharing this!!

All the best,
Tobias @ Frøya

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