We enjoyed the freshness and the bite sized cut fruits on a platter ordered last Friday. It was our first time ordering and we really loved those fruits. A good balanced of 9 types of fruits with ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
remember to check the weight of the products excluding the packaging weight: our companies ordered fruits twice, fruits were underpacked twice. it was discovered by us and they managed to scold u... See more
Company replied
Hi, I must says your fruits were fresh. Of course, it was not cold as you had the no ice policy and I accepted that. I find that for a total of above $50, this should be a premium pricing with a... See more
Company replied
Delivery is prompt and recipients liked the fruits. Hope there is a wider selection of fruits. Overall a good experience, will buy again.
Company details
Written by the company
Welcome to Fruits Express Delivery: Your Fast Track to Freshness! At Fruits Express Delivery, we're passionate about delivering the freshest, highest-quality fruits to your doorstep. From the sun-drenched orchards to your table, we ensure every piece of fruit we offer meets our strict quality standards. Our express delivery service is designed to bring you the best of nature's bounty with convenience and efficiency. Why Choose Fruits Express Delivery? Freshness Guaranteed: Our network of local farmers and state-of-the-art logistics ensure your fruit arrives in perfect condition, bursting with flavor and nutrients. Quality Selection: Each fruit is handpicked for its quality, ripeness, and taste to provide an unparalleled eating experience. Eco-Friendly Packaging: We use sustainable packaging solutions to keep your fruits safe and the planet green. Exceptional Customer Service: Your satisfaction is our top priority. Our friendly team is here to support you with any questions or feedback. Join the Fruits Express Delivery family and taste the difference that freshness makes. We've got you covered whether you're craving crisp apples, juicy oranges, or exotic mangoes. Experience the convenience of having premium fruits delivered directly to your door. Order now and dive into a world of freshness and flavor with Fruits Express Delivery. Your fruit, faster!
Contact info
82 Marine Parade Central, 440082, singapore, Singapore
- +6586688116
- fruitsnutsexpress@gmail.com
- fruitsexpressdelivery.com.sg
4.2
Great
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable delivery
Fast and reliable delivery. Love the nice handwritten gift note to recipients too. Thank you!
December 5, 2024
Quick response
November 28, 2024
Late Delivery!
The delivery time frame was 12pm to 3pm. It only came after 4pm with call and msgs. Fruit platters are usually for events or functions, can it not be late?
December 6, 2024
Fresh fruits
I brought the fruit platter I purchase to my office Christmas party. The fruits were fresh. My colleagues at work enjoyed them.
November 26, 2024
Delivery is prompt and recipients liked…
Delivery is prompt and recipients liked the fruits.
Hope there is a wider selection of fruits.
Overall a good experience, will buy again.
November 18, 2024
If the surcharge could be automated…
If the surcharge could be automated into the total bill once the address is written it would great.
November 7, 2024
Excellent 👍🏻
I ordered this as a gift. The whole transaction was a breeze although it was very last minute. From ordering, to small requests and delivery. The fruits were fresh and nicely put together. Highly recommended!
October 17, 2024
Reply from Fruits Express Delivery.
Thank you so much, Shaz, for choosing Fruits Express Delivery for your last-minute gift! We’re thrilled that our seamless ordering process, attention to detail, and fresh fruit presentation met your expectations. We’re dedicated to making every gift delivery special. Highly appreciate your recommendation!
Fruits Express Delivery
Reply from Fruits Express Delivery.
Dear Winnie,
Thank you so much for your 5-star review and for highlighting our prompt service! We’re thrilled to hear that you had a positive experience with us.
Providing fast and efficient service is one of our top priorities, and we’re glad we met your expectations. Should you need anything else in the future, feel free to reach out—we’re always here to assist you.
Once again, thank you for your kind words and support!
Speed and accuracy of delivery and the…
Speed and accuracy of delivery and the friendly service. Freshness of the fruit.
September 20, 2024
Reply from Fruits Express Delivery.
Dear Johan,
Thank you for your 4-star review and for sharing your positive experience with us! We’re delighted to hear that you were pleased with the speed and accuracy of our delivery, as well as the friendly service and the freshness of our fruit.
Your feedback is incredibly valuable, and we’re always looking for ways to improve. If there’s anything we can do to make your next experience a 5-star one, please don’t hesitate to let us know. We truly appreciate your support and look forward to serving you again soon!
Fantastic fruits with prompt delivery
September 19, 2024
Reply from Fruits Express Delivery.
Dear Sajith,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you loved the fruits and appreciated our prompt delivery. Ensuring top-quality produce and timely service is what we strive for, and we’re glad we could meet your expectations.
If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Reply from Fruits Express Delivery.
Dear Helen,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you were happy with the prompt delivery and the freshness of the fruits. Your satisfaction is our top priority, and it’s great to know we met your expectations.
We look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Fruits Platter
We enjoyed the freshness and the bite sized cut fruits on a platter ordered last Friday. It was our first time ordering and we really loved those fruits. A good balanced of 9 types of fruits with many cut of agar-agar jelly.
Customer service was good as they updated on the next best available fruit to replace fruit that is not at their best for the day.
Overall it was a pleasant experience buying from Fruits Express Delivery. Thank you.
September 13, 2024
Reply from Fruits Express Delivery.
Dear Sutinah,
Thank you for sharing your wonderful experience and leaving such a detailed 5-star review! We’re thrilled to hear that you enjoyed the freshness of the bite-sized fruits and appreciated the variety in the fruit platter. It’s great to know that our customer service updates about the fruit replacements made the experience even better.
We’re always striving to provide the freshest and best quality fruits, and we’re so glad to hear that we could meet your expectations on your first order. We look forward to serving you again soon!
The process was easy and the fruit…
The process was easy and the fruit basket was nicely packaged and well delivered
September 3, 2024
Reply from Fruits Express Delivery.
Dear Maurice,
Thank you for your fantastic 5-star review! We’re delighted to hear that the process was easy and that you were pleased with the packaging and delivery of the fruit basket. Ensuring a smooth experience and delivering high-quality products is our priority, so it’s great to know we hit the mark.
We appreciate your support and look forward to serving you again in the future!
Fast and efficient service
Fast and efficient service. I will definitely purchase again from this shop.
August 18, 2024
Reply from Fruits Express Delivery.
Dear Venus,
Thank you so much for your 4-star review! We’re glad to hear that you were satisfied with our fast and efficient service. It’s wonderful to know that you plan to purchase from us again—your continued support means a lot to us!
If there’s anything we can do to make your next experience a 5-star one, feel free to share your thoughts. We look forward to serving you again soon!
Reply from Fruits Express Delivery.
Dear Bhagya,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our service convenient and efficient. Providing a hassle-free experience is always our goal, and we’re glad we could deliver that for you.
We look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Reply from Fruits Express Delivery.
Dear S. Sabirin,
Thank you so much for your 5-star review! We’re thrilled to hear that you appreciated our prompt and efficient service recovery. Providing great service, even in challenging situations, is our priority, and it’s wonderful to know that we met your expectations.
We truly value your support and look forward to serving you again in the future. If you need anything, don’t hesitate to reach out!
Ordered the cut fruits for a friend &…
Ordered the cut fruits for a friend & her family members who are down with dengue. They had no appetite & energy, so the various cut fruits ordered were a warm welcome to them & they love it. It came in the evening but they commented that the cut fruits were fresh!
June 26, 2024
Reply from Fruits Express Delivery.
Dear Rubiah,
Thank you so much for your 5-star review! We’re touched to hear that the cut fruits you ordered for your friend and her family were well received, especially during such a difficult time. It’s wonderful to know that they loved the fresh fruits and that they brought some comfort and energy to them.
We’re grateful for your trust in us and are always here when you need us. We wish your friend and her family a speedy recovery!
must check the weight of the products you ordered
remember to check the weight of the products excluding the packaging weight:
our companies ordered fruits twice, fruits were underpacked twice.
it was discovered by us and they managed to scold us for discovering that they underpacked fruits for us.
2 companies ordered a corporate order of 1x each, so we gave 1 review for each order.
they then scolded us for giving 2 reviews when the orders were for 2 different companies.
it was an interesting negative experience.
June 3, 2024
Reply from Fruits Express Delivery.
Dear [Reviewer],
We have reviewed your feedback regarding the weight of the fruits. For clarification, our product listings do not specify whether the weight includes or excludes packaging, which may have led to your misunderstanding.
Regarding the reviews, each order was processed separately, and thus, individual reviews were warranted. This is a standard procedure.
We also notice that your reviews seem more focused on creating negativity rather than providing constructive feedback. Given that you also sell fruits, this appears to be a conflict of interest.
We do not welcome this type of behavior and prefer to work with customers who provide genuine and constructive feedback. If you have any specific, helpful suggestions, we are open to hearing them.
Regards,
Fruits Express Delivery
Smooth collection of items.
Smooth collection of items.
Lemon snack is still very sour though can eat the lemon like an apple.
April 30, 2024
Reply from Fruits Express Delivery.
Responding to a customer review effectively can help improve your relationship with the customer and enhance your business's reputation. Here's a suggested response to the review you mentioned:
---
**Response to Review:**
Hello,
Thank you for taking the time to leave us a review and for sharing your experience. We're glad to hear that the collection process was smooth and hope you enjoyed most of the items.
We appreciate your feedback on the lemon snack. It's designed to be a unique treat, and we understand that it might not be to everyone's taste due to its sourness. We're continuously looking to improve our products based on customer feedback, so we truly value your input.
Thank you once again for your support. We hope to serve you again soon and maybe impress you with an even better range of flavors!
Best regards,
Fruits Express Delivery Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.