The shopping experience was pretty smooth. The price was better than any other site for the same title. I think I know why. The quality of the paper and the print job seem cheap. It felt like a budget... See more
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Review summary
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Reviews shaping this summary
Given I work in security & am hyper-vigilant about I personal data I NOT only read the privacy policy for FRUUGO I went into corporate ownership & jurisdictions where my data would be held & u... See more
I ordered the bacon flavoured turkey tail mushroom power for my dog. It’s too early to tell if there’s any benefits, but I was nervous he wouldn’t like it, as he is extremely picky eater. He loves the... See more
Superb experience. My order status was updated by email, constantly keeping me in the loop as to the stage of delivery. The order was delivered sooner than expected. Product was also very competitivel... See more
Company details
- #7 of 15 best companies in Online Marketplace
- #3 of 4 best companies in Media Company
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo Global Marketplace
Written by the company
- Global shopping made local for you!
- Available in 32 countries, Fruugo enables you to discover and shop over 8.5m products from hundreds of retailers across the world.
- Shop in your language & currency
- Fruugo supports 17 languages and 22 currencies across our 32 country marketplaces.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.ca
4.3
Excellent
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recieved items on time and exactly what…
Recieved items on time and exactly what I ordered. No complaints.
March 27, 2026
Good Dispatch Time and Tracking
The seller dispatched the item in a timely manner. The package was well tracked and arrive ahead of schedule. I would happily use again.
March 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I received the wrong item
I received the wrong item. I ordered a mirror and I received something that I don’t even know the use of it. I try to communicate with someone and it does not seem possible. It was my first order. It does not start very well.
March 25, 2026
Unprompted review
Reply from Fruugo Canada (CA) - fruugo.ca
Hello,
Thank you for leaving a review.
I'm so sorry to hear that you received the wrong item.
A member of our Customer Care Team will be in touch to help.
Kind regards,
I appreciate that when I order…
I appreciate that when I order something. It comes properly wrapped and cared for and service is wonderful.
February 4, 2026
Quick and efficient - great product
Quick, efficient and easy purchase process. Product was exactly as advertised and arrived quickly.
March 24, 2026
Good tracking and communication
March 21, 2026
Jabra Headphones Fake
I ordered Jabra Headphones from Fruugo. Its the cheapest plastic fake I have ever seen. Dont buy from them.
March 19, 2026
Unprompted review
Reply from Fruugo Canada (CA) - fruugo.ca
Hello,
Thank you for your review.
I'm really sorry to hear that you received the wrong brand item.
A member of our Customer Care Team will be in touch to help.
Kind regards,
The service is great
The service is great, delivery is always on time, product are as stated, great price
March 20, 2026
Reply from Fruugo Canada (CA) - fruugo.ca
Hello,
Thank you for your review.
I'm sorry to hear you feel this way.
We have sent you a private request through Trustpilot to receive more information from you.
Once we have received a response from you a member of the Customer Service Team will be able to contact you and assist further.
Kind regards,
thank you ❤️❤️
March 18, 2026
Unprompted review
My order never arrived and my requests…
My order never arrived and my requests for a refund went unanswered. Avoid at all costs.
February 1, 2026
Unprompted review
Reply from Fruugo Canada (CA) - fruugo.ca
Hello,
Thank you for sharing your feedback with us.
We are very sorry to hear this.
We can see you have been fully refunded.
Fruugo and the retailer apologises for any inconvenience caused.
Kind regards,
Long delivery time
Long delivery time. About a month. I’ve just started using the pain cream so too early to rate.
March 16, 2026
Since I am placed the order there were…
Since I am placed the order there were constant updates on order and shipping status. The product delivered to me was exactly as per description and delivery was within timelines. Overall great experience.
March 16, 2026
Fast shipping
Got a great price for men's cosmetics and delivery time was very fast. Highly recommended
March 4, 2026
Unprompted review
Efficiency
Order was delivered far prior to expectation and the quality was just busting as in totally ABOVE our expectations
March 15, 2026
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