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See what reviewers are saying
The product arrives reliably and is of reliable quality. It's a little bit disappointing that international shipping takes so long and that there's a fixed shipping fee per each item.
I was bit unsure about this product and delivery but it was goood and delivered on expected time
The delivery was done before the estimated arrival date. I really was very happy about that!
Company details
Written by the company
Fruugo is a global marketplace. Discover & buy products from retailers across the world. Shop in your language & currency. Global shopping made local for you!
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.jp
4.3
Excellent
547 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Satisfied with the product
September 23, 2026
I was bit unsure about this product and…
I was bit unsure about this product and delivery but it was goood and delivered on expected time
June 4, 2026
It always update you regarding with the…
It always update you regarding with the tracking
May 30, 2026
It took a long time to arrive but it…
It took a long time to arrive but it feels good to use and i want to order more like it
April 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had to cancel the order because
I had to cancel the order because, after I paid, the seller didn't send the item or send any notifications. I hope I get my money back.
March 29, 2026
Unprompted review
Reply from Fruugo 日本 (JP) - fruugo.jp
Hello,
Thank you for your recent review.
I am sorry to hear that you have not yet received your order.
A member of our Customer Care Team will be in contact with you regarding this.
Kind regards,
Fruugo Customer Care
Product i bought was arrived safely on…
Product i bought was arrived safely on time.Thank You
March 20, 2026
Easy to make orders & track it
First time to make an order here in frugo,I live in Japan so I needed to wait for my parcel a bit longer than usual but luckily it came earlier than expected…I also received a discount code for my next order w/c I will be definitely using on my next order.
March 15, 2026
Packing was a little too rough.
January 30, 2026
prompt delivery, product exactly as described
November 13, 2025
Shipping has room for improvement
The product arrives reliably and is of reliable quality.
It's a little bit disappointing that international shipping takes so long and that there's a fixed shipping fee per each item.
November 5, 2025
The item was very good and Fruugo was…
The item was very good and Fruugo was able to provide a really good product.
October 3, 2025
Thanks to Fruugo I got what I want!
Thanks to Fruugo I was able to get a high quality product which is not selling in Japan!
June 27, 2024
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