Fruugo Singapore (SG) - fruugo.sg Reviews 4

TrustScore 2.5 out of 5

2.6

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Company details

Written by the company

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor experience and have not recovered my order yet

Ordered a car part which to be shipped from China from 16th January, the tracking information still reflecting as in transit for 13 days. Asking for information, received A.I reply which was useless. Totally disappointed after ordering from this platform.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

My order never arrived and they just send automated responses when you try follow up. A scam!

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

Lack of customer service and poor quality products

Purchased a gift for my niece and it took a long time to arrive. When it arrived, it was poorly made and of a wrong sizing. The seller only refunded the cost of the item but not the postage paid too delivery the item, which they were supposed to according to the terms and conditions. Countless inquiries sent to fruugo was not responded to

January 24, 2025
Unprompted review

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