My first attempt was thwarted by your website, which refused my card, so I started again & it worked. Unfortunately both finally went through, so I got 2. Finding this, reading bank statement, I co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Written by the company
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugoaustralia.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great from start to finish very good…
Great from start to finish very good communication and delivery before expected date.
I received my parcel very promptly
I received my parcel very promptly. Product is well made and useful. The delivery service was good.
Regular updates with estimated time…
Regular updates with estimated time frames. I ended up receiving my product 13 days earlier than first stated.
This was my first experience buying…
This was my first experience buying from Fruugo.
I am happy with the product, the easy ordering. and payment available, and the good follow up to inform me where my item was and when it was going to be delivered.
The two perfumes arrived much before…
The two perfumes arrived much before the expected date . They are fabulous . I’m totally delighted . Thank you . I’d recommended Fruugo to everyone !
All round great experience
Very good service
Very good service, easy to find products and received in a very good time frame.
Good items and very useful for my need
Good items and very useful for my need, fast delivery.Thanks
Item received in good order and time
Item received in good order and time. First time using Fruugo, no problems.
They keep you informed
They keep you informed, roughly on time, just need to make the actual colour etc that you're ordering, made clearer.
Excellent Shopping on-line xperience
Excellent tracking details. Goods arrived quite quickly from UK to Australia
Goods received from Europe in…
Goods received from Europe in appropriate time frame and updated as to status.
Happy with the experience.
Great product with great results.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








