I ordered a huge order and was excited because it connected directly to my FSA card. I did notice many things were higher priced than the pharmacy. I encountered many issues with my order and... See more
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See what reviewers are saying
I love using this store because you never have to worry about what is or is not eligible. Also I have found items cheaper on this site vs the store. They don’t always have the brands but they alway... See more
Similar to other reviews, ordered, items never showed as shipped. Dealing with customer service has been a frustrating circle of no action. Tried to find senior management contact info on their websit... See more
Since discovery of this online store. I have been able to order things for my aging body that make life more comfortable and less painful. Aids for after knee surgery. Even sun screen for pensing Hawa... See more
Company details
Information provided by various external sources
FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds. We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.
Contact info
240 West 37th Street, 6th floor, 10018, New York, United States
- (888) FSA-1450 | (888) 372-1450
- info@fsastore.com
- fsastore.com
WORST COMPANY TO ORDER FROM!
WORST COMPANY TO ORDER FROM!
My package never arrived. According to the tracking information, it went to IOWA but I live in NY. Package was refused per Fed Ex tracking notes. Customer service told me I would get a call. No one calls me. I call back they then tell me, I refused the package and they don't reship, so I should take a refund. THE TRACKING CLEARLY SHOWS THAT IT NEVER GOT TO MY FRONT DOOR, HOW COULD I REFUSE IT? Not even a customer service effort to call FedEx and find out where the package is. Nothing. I ask for a manager, no one available. No help whatsoever. I regret going with this company.
December 7, 2021
Unprompted review
Buyer Beware
Some of the bundles are great; everything is overpriced. It's convenient but they outsource to a warehouse facility; items were poorly packed. The bundles I ordered were all mixed up so I had to sort everything; unfortunately, the bundles I purchased were no longer on the website, and I couldn't trace the included items to double check.
I tried to return several items for over 8 weeks, some of which were of very poor quality. I documented chats where I asked and was told a shipping label was coming. The one they sent did not include all the items. After informing them I would be notifying my credit card, I received an email saying there was nothing they could do because more than 30 days had passed. Very persistent, I finally had a supervisor call me and *was* able to work out a resolution. If you need to return something, make sure you receive an email confirming your request!
December 6, 2021
Excellent overall experience
Great prices, easy ordering, prompt fulfillment and swift delivery. Great all around experience.
December 6, 2021
The prices on here is way more than the…
The prices on here is way more than the products normal prices. It’s just nice to not have to fight with HSA accounts with receipts
December 6, 2021
ALWAYS SUCH AN EASY PLACE TO ORDER FROM…
ALWAYS SUCH AN EASY PLACE TO ORDER FROM WITH A GREAT SELECTION ALSO!!
December 6, 2021
Every time I have ordered from the FSA…
Every time I have ordered from the FSA store I have had no problems. They have what I need and they get delivered in a timely matter. I will continue to keep ordering you guys.
thank you
December 6, 2021
LOVE THIS STORE AND QUICK SERVICE
December 6, 2021
Easy and Convenient
What an awesome service! I got exactly what I ordered every time without a long wait. Because prices are reasonable and making a purchase is so easy and convenient, I will use the FSA Store again and again!
December 6, 2021
Fast and super easy -
December 6, 2021
In the past 6 orders I placed I did not…
In the past 6 orders I placed I did not receive the quantity I had requested. The only response that is ever given from your customer service is either a refund or a credit. When I reorder the product I get the same results.
December 5, 2021
Great way to use up excess funds!!
December 5, 2021
Great service
December 5, 2021
I have ordered from this store more than once
I have ordered from this store or more than one occasion and my orders have always arrived on time and in tact. There was something I wanted and it was out of stock but the replacement suggested cost less and was a better product. I will always shop the FSA store for my products.
December 5, 2021
Most delivery was great but few…
Most delivery was great but few products descriptions weren’t accurate
December 5, 2021
A great store shop at.
December 4, 2021
Since discovery of this online store
Since discovery of this online store. I have been able to order things for my aging body that make life more comfortable and less painful. Aids for after knee surgery. Even sun screen for pensing Hawaii trip next year. I am always pleased with ease of ordering and delivery is so fast .usually get within 2 days. As i notice its coming from our nieboring state of Oregon. Thank you for being awesome!
December 4, 2021
I received my order very quickly!
December 4, 2021
love the store
December 4, 2021
Avoid FSAStore.com for end of year…
Avoid FSAStore.com for end of year orders!!!
$300+ order shipped to wrong address.
FSAStore.com customer support is absolutely useless.
Now have to order Tylenol from Amazon to deal with headache FSAStore.com has created.
Rating:👎👎👎👎👎
November 20, 2021
Unprompted review
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