Fubo Reviews 8,554

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, most reviewers were somewhat happy with their experience overall. Many consumers are particularly pleased with the customer service, describing the staff as helpful, kind, and knowledgeable. People appreciate the quick and efficient assistance received from representatives, often noting that their concerns were addressed promptly and effectively. Reviewers frequently highlight the positive interactions with agents who are committed to resolving issues and making customers feel valued. However, some customers express significant dissatisfaction with the pricing, finding it higher than initially advertised due to additional fees and charges. There are also complaints about the difficulty in canceling subscriptions and issues with receiving refunds, leading to frustration for some users. Additionally, some reviewers mention problems with the service itself, such as unexpected content changes or lack of access to certain programs, which impacts their overall satisfaction.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising agents for being... See more

Service

Consumers find service to be ambiguous, with many expressing frustration over dropped channels, lack of... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over difficulties... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, kindness, and... See more

Price

Reviewers mention negative feedback about price, with many calling it a "rip off" and "too expensive" for the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

The live agent quickly cancelled my FUBO/ESPN FREE TRIAL and emailed me a confirmation email. Because I wasn't able to access my free trial of ESPN on my PC, SMART TV or CELL PHONE.



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

SOCCER ENTHUSIAST FROM KENYA, AFRICA NOW A STAUNCH CANADIAN…

FUBO TV is one of the best Television Company around. The reception is crisp clear and I mostly watch soccer and it is a pleasure and fun to enjoy the excellent television service from FUBO TV.
Moreover all FUBO Customer Agents are so efficient, polite and extremely knowledgeable about the television service they provide to customers like me. It's worth spending every penny on FUBO subscriptions !!!!!!! Thank You FUBO

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

It’s horrible and doesn’t work…

It’s horrible and doesn’t work properly. A lot of glitches and buffering. I don’t like the long ads either. It’s way too expensive for horrible service

March 16, 2026
Unprompted review
Fubo logo

Reply from Fubo

Buffering is never good. We'd be happy to help you and resolve these tech issues as soon as possible. Please call us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 5 out of 5 stars

Unable to connect to local channels

Unable to connect to local channels. After addressing for an hour with no resolution, they said the techs would continue to work on this.
They were polite and professional
I greatly appreciate Fubo crediting my account when NBC was lost. I appreciate being able to talk with a person. I feel as though FUBO cares for its customers.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Sucking the pleasure out of watching tv.

I got a free month of Fubo with the purchase of a Smart tv. Previously the only streaming service I had used was Youtubetv. I tried to find something good about Fubo, but had absolutely no luck.

Video resolution is chosen by Fubo. Each time you switch a channel you must manually switch video resolution. When I'm watching news I don't need very high resolution.....that wastes data. Ditto if the tv is just on in the background. Fubo doesn't care about wasting data. Fubo also uses about TRIPLE the data that Youtubetv uses when I have the same viewing habits. That gluttonous data use should mean a really smooth experience, right?

Wrong! Fubo constantly stops and starts on my Smart tv's. The guide is choppy and seems to have difficulty recording shows selected to be recorded. And I have had more pixilization in two weeks with Fubo than I have ever had with YTTV. Fubo doesn't do anything well, and requires patience playing the video resolution game....unless you have unlimited data (I don't).

I hate my cable company and try to avoid 2 year contracts that satellite providers require. But if Fubo were the only streaming option out there I'd be back to cable or the dish in an instant.

March 12, 2026
Unprompted review
Fubo logo

Reply from Fubo

We are very sorry to hear about the issues you experienced with our service. We would be more than happy to assist you further! You can reach out to us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 1 out of 5 stars

Avoid if possible

Avoid if possible. They double charged me and also force you to keep your credit card on file.

March 8, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Nicole, if you’re seeing double charges, it’s possible a second account was created by mistake. We’d like to help investigate. Please give us a call at 844-441-3826 or email us at support@fubo.tv.

Rated 1 out of 5 stars

Fubo TV advertises free 7 day Trial

Fubo TV advertises free 7 day Trial, however upon clicking that button they charge you $90 right away and won't refund you. Anyways, Fubo app. is just average. Customer service reps are nice & friendly.

January 19, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Mohend, just to clarify, Fubo doesn’t offer 7-day free trials at the moment. Trials are 1–5 days, and the exact length is shown before you start. We also send a reminder email when your trial is ending. If you were charged right away, it could be because you’d already used a trial and were reactivating your account, this is shown before payment. For further assistance, you can reach us at 844-441-3826.

Rated 4 out of 5 stars

Getting to talk with a live agent was…

Getting to talk with a live agent was too difficult. The AI program was trying to solve my issue to the point I was ready to cancel my Fubo subscription. It didn't understand my issue and speaking to a live agent would have solved my problem much as quicker. Once I got the agent my problem was resolved quickly because they understood the problem.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive package. $75/mo for 720p stream? No thanks

Price is extremely misleading. They present $43 offer but you'll notice later that this is only for 1st month. Also too many ads and resolution sucks. Fubo's best feature is 5-day trial which is perfect for pne-day sports event like Super Bowl and then cancel immediately after. Other than that, its not worth keeping.

March 8, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, thank you for reaching out! Please note that Fubo does offer discounts for new customers, typically for the first month. Before starting your trial, we provide a clear breakdown of your bill so you know exactly what to expect after the first month. We appreciate your feedback, and if you have any other questions, feel free to give us a call at 844-441-3826.

Rated 2 out of 5 stars

Unhappy about not being able to get NBC…

Unhappy about not being able to get NBC programming.

March 5, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Dale, thanks for your feedback! For more information about these channels, you can check this link:https://support.fubo.tv/hc/en-us/articles/38725620590733-What-Happened-to-NBCUniversal-Networks-on-Fubo.

Rated 1 out of 5 stars

Do not recommend

Rip off. They told me La Liga was included and it wasn't. Won't refund me. Can't even watch t champions league which is why I thought I would keep it for a month. Turns out i paid for nothing

March 5, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Jorge, At this time we do offer La Liga in the US. For more information, please see here: https://support.fubo.tv/hc/en-us/articles/360014635231-What-Soccer-Football-Leagues-can-I-watch-on-Fubo.

Rated 1 out of 5 stars

How about getting NBC back??

February 24, 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Michael, thanks for your feedback! For more information about these channels, you can check this link:https://support.fubo.tv/hc/en-us/articles/38725620590733-What-Happened-to-NBCUniversal-Networks-on-Fubo.

Rated 5 out of 5 stars

Great streamer

Hi,
Customer service was quick, and very helpful. I use to use Xfinity, but prices kept going up so I switched. I signed up and am very satisfied. I will add one disappointment, no super bowl was shown. I was not happy camper.

February 28, 2026
Unprompted review

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